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Prosper Ford
- Car Dealers
- Prosper, TX
About this business
Location details
2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Quick to get appointment scheduled (same afternoon), friendly staff all around, quiet waiting room, and out the door in an hour. Some beautiful trucks on showfloor as well.
Business response:
We are overjoyed to hear about your wonderful experience with our team. Your appreciation for our quick scheduling and the ability to get you in the same afternoon really means a lot to us. We work hard to provide efficient service while maintaining a welcoming environment, so knowing that our staff's friendliness and the comfortable atmosphere of our waiting area made a positive impression is fantastic feedback. It's wonderful that you noticed our beautiful truck selection on the showroom floor as well. We're grateful for c... read more
Fast and easy The dealership experience was fast and easy with a stocked waiting area. They had my car done in way less time than quoted. 5/5.
Business response:
Thank you for your review! We are overjoyed to hear about your smooth experience. It's wonderful that our service was efficient and that you found our waiting area comfortable during your visit. We take pride in completing work ahead of schedule whenever possible, and it sounds like our team delivered exactly that for you. Your five-star feedback means the world to us at Prosper Ford, and we truly appreciate you taking the time to share your positive experience.
I am a loyal customer they are fantastic Offer great amenities Love the Uber service
Business response:
We are overjoyed to hear about your continued loyalty and fantastic experience with us. Your appreciation for the amenities we provide and the convenience of our Uber service truly means the world to us. Knowing that we have earned your trust as a valued customer motivates our entire team to maintain the high standards you have come to expect. We look forward to serving you for many years to come.
Professional, expert, and great listeners. Everyone along the way is pleasant and concerned about my problems
Business response:
Thank you for sharing your wonderful experience with our team. We're delighted to hear that you found our staff to be knowledgeable professionals who truly listened to your needs. It means everything to us that each team member you encountered was both helpful and genuinely invested in addressing your concerns. Your feedback reinforces our commitment to providing exceptional service at every step of your journey. We look forward to continuing to serve you with the same level of care and expertise.
Ashton is great. She arranged for my car to be picked up at my house. Kept my car while on vacation since estimated time to repair was days less than exp then. Made arrangements tor Uber to get me back to the drsler Everyone I have come in contact with has been extremely professional
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team. It sounds like the pickup service from your home made things incredibly convenient for you, and we're pleased that we could accommodate your vehicle during your vacation time. We understand how important reliable transportation is, and we're glad the Uber arrangements helped get you back to our location smoothly. Your feedback about the professionalism of our entire team means so much to us. We truly appreciate customers like you who take the t... read more
It was smooth, Anthony was very helpful and kept me informedd What else ? It was great service
Business response:
We are honored to hear about your positive experience with us. Having a smooth process and receiving excellent assistance throughout your visit is exactly what we strive to provide every customer. It's wonderful to know that you felt well-informed and supported during your time with us. Your feedback about the great service you received means so much to our team. Thank you for taking the time to share your experience.
Excellent follow up before and after the purchase. Pleased with the entire sales and service process.
Business response:
We are excited to hear about your positive experience with our sales and service teams. Your satisfaction with the follow-up care you received throughout the entire process means so much to us. We understand how important it is to feel supported from start to finish, and we're thrilled that we were able to deliver that level of service for you. Thank you for taking the time to share your experience.
Excellent service communication and attention to my needs with my vehicle. Excellent service communication and attention to my needs with my vehicle. Ashton was very helpful. Thank you.
Business response:
We are utterly delighted to hear about your wonderful experience with our service team. Your feedback about the outstanding communication and personalized attention you received truly means the world to us. We're thrilled that our team member was able to provide such helpful assistance with your vehicle needs. At Prosper Ford, we strive to deliver this level of care and expertise to every customer, and knowing that we succeeded in meeting your expectations fills us with pride. Your kind words motivate our entire team to cont... read more
Cody is the only service advisor I will trust with my truck. His communication is top notch!
Business response:
Thank you immensely for taking the time to share your experience with us. We understand how valuable excellent communication is when servicing your vehicle, and we're thrilled to hear that you've found a service advisor you can rely on completely. Your trust means everything to us at Prosper Ford, and we're grateful that you consistently choose to bring your truck to us for care. Having that level of confidence in our team reflects the kind of relationship we strive to build with every customer who walks through our doors.
Frequently asked questions about Prosper Ford
How is Prosper Ford rated?
Prosper Ford has a 4.6 star rating with 5,991 reviews.
When is Prosper Ford open?
Prosper Ford is closed now. It will open at 8:30 a.m.