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Prosper Ford
- Car Dealers
- Prosper, TX
About this business
Location details
2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
I made an appointment for new battery and oil change at 8:30 and came in at 9:30 and was done by 11:30 the same day!
Business response:
Thank you for sharing your experience with us! We are glad to hear that your battery replacement and oil change were completed efficiently and that you were taken care of within a reasonable timeframe. Providing timely, quality service is something we genuinely care about, and it is wonderful to know that came through during your visit. We truly appreciate you taking the time to leave such positive feedback, and we look forward to serving you again whenever you need us!
This is a dealership that resides near and in the city of Prosper, hence Prosper Ford.
Business response:
Thank you for your review! We appreciate you taking a moment to share your thoughts, and we love the fun observation about our name. Prosper Ford is proud to serve the Prosper community and the surrounding area, and we are always glad to hear from those who take notice of us. We hope to have the opportunity to assist you with all of your automotive needs!
I've been coming for various service issues on 2 vehicles and have never had any issues. Keep up the good work!
Business response:
Thank you for your wonderful feedback! It means a great deal to know that your experience with us has been consistently positive across multiple vehicles and service visits. Customers like you are the reason we strive to deliver reliable, quality service every time. We look forward to continuing to be your go-to destination for all your vehicle service needs. Your trust and loyalty are truly appreciated!
Cody Pazstor went above and beyond to make sure I was taken care of during my warranty and recall repairs. Can't thank him enough. Super knowledgeable and hospitable.
Business response:
We are honored to hear about your recent experience with us! It is wonderful to know that Cody went the extra mile to ensure your warranty and recall repairs were handled with care. Knowledgeable and hospitable service is exactly what we strive to provide, and it is truly gratifying to see that reflected in your visit. Thank you for taking the time to share your kind words. We look forward to continuing to serve you whenever you need us!
I am 75 years old. I even worked for a Ford dealership for several years, so I have seen both sides of the operation. Never, ever in my entire life have I experienced the level of courtesy, kindness, professionalism, and satisfaction that I received at Prosper Ford!!! It was waaay over the top, and your entire team is absolutely amazing!!! Thank you!!!
Business response:
Thanks so much for sharing this wonderful feedback! With your background in the automotive industry, your kind words mean more to us than you may know — you truly understand what it takes to deliver an exceptional experience, and hearing that we exceeded your expectations is something our entire team will be proud of. We are so grateful for customers like you, and we look forward to continuing to provide you with the same level of care and service every time you visit. Thank you for trusting Prosper Ford!
Excellent attention and great communication. It was a very comfortable wait They were very thorough and tried their best to get me out quickly
Business response:
Thank you immensely for sharing your experience with us! We are so glad to hear that you felt well taken care of — from the attentive service to the clear communication throughout your visit. Providing a comfortable and efficient experience is something we genuinely strive for, and it is truly rewarding to know that came through during your time with us. We look forward to welcoming you back the next time you need anything, and we appreciate you taking the time to leave such kind words. Reviews like yours mean a great deal t... read more
Pepper is the reason why we come to Prosper Ford. He is honest, genuine and has excellent communication skills.
Business response:
We are overjoyed to hear about your experience with Pepper! It is truly wonderful to know that his honesty, genuine nature, and communication skills have made such a meaningful impression on you and keep you coming back. We will be sure to pass along your kind words — feedback like this means the world to us and reminds us why we are so proud of the team we have built.
I've had both of my cars in for service at Prosper Ford over the last 2 weeks. Both Cody and Kerri have been so helpful in getting my cars taken care of and back on the road. They communicated every step of the way and updated me as everything happened. Couldn't have asked for a better duo to get us back to normal.
Business response:
We are delighted to hear about your recent experiences with us! Knowing that both of your vehicles were taken care of efficiently and that you felt informed throughout the entire process means a great deal to our team. Clear, consistent communication is something we truly believe in, and it is wonderful to know that came through during your visits. Cody and Kerri will be so pleased to hear your kind words — they are a fantastic part of our team, and your recognition of their efforts is a great reminder of why we love what we... read more
Even though there wasn't enough data to have my primary issue fixed, they did manage to fix all of my minor issues.
Business response:
Thank you for taking the time to share your experience with us! We are glad to hear that our team was able to address your minor issues during your visit. We truly value your patience and understanding regarding the primary concern, and we hope to have the opportunity to resolve it fully once the necessary information becomes available. Your satisfaction means a great deal to us, and we look forward to serving you again!
Frequently asked questions about Prosper Ford
How is Prosper Ford rated?
Prosper Ford has a 4.6 star rating with 6,124 reviews.
When is Prosper Ford open?
Prosper Ford is open now. It will close at 8:00 p.m.