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Prosper Ford
- Car Dealers
- Prosper, TX
About this business
Location details
2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Quick and easy. Great job communicating He Walked me through the whole process and communicated effectively
Business response:
We are overjoyed to hear about your smooth experience with us. It sounds like the process was straightforward and efficient, which is exactly what we aim for. We're particularly pleased that our team member provided clear communication and guided you through each step thoroughly. Your feedback about the effective communication and comprehensive walkthrough means a great deal to us at Prosper Ford. We appreciate you taking the time to share your positive experience.
Cody took care of everything and delivered my vehicle when it was ready. I couldn't have asked for a better experience!
Business response:
We're thrilled to hear about your wonderful experience! Cody clearly provided exceptional service by handling everything and delivering your vehicle when ready. Your satisfaction means everything to us, and we appreciate you choosing Prosper Ford!
The maintenance department has always made sure to completely explain services needed and completed them to meet satisfaction.
Business response:
We genuinely appreciate your trust in our maintenance team and appreciate you sharing your experience. Your feedback about our team's thorough explanations of services and their commitment to ensuring your complete satisfaction means a great deal to us at Prosper Ford. We understand how important clear communication is when it comes to vehicle maintenance, and we're pleased our team has consistently delivered the quality service you deserve. Your confidence in our work motivates us to continue providing the reliable and prof... read more
Continue to provide options. Work with us very well. Very personal and willing to go the extra mile
Business response:
We are grateful to hear about your positive experience with our team. Your comments about the variety of choices we offer and our personalized approach mean a great deal to us. We truly value customers who recognize our commitment to going above and beyond in our service. Thank you for taking the time to share your feedback - it motivates us to continue delivering exceptional experiences for every customer who visits Prosper Ford.
It was 3rd try to get a spare key fob programmed. I finally had the correct fob and went well
Business response:
We are thrilled to hear that we were able to successfully program your key fob! We understand that it took some persistence to get the right fob and complete the programming process. Your patience through multiple visits is truly appreciated, and we're glad everything worked out well in the end. Thank you for taking the time to share your experience, and we're happy we could resolve this for you.
Although I was running late for my appointment, they worked me in anyway and processed my vehicle and me in the way most convenient for me
Business response:
We are thrilled to hear about your positive experience with us! We're delighted that our team could accommodate you and make the process as smooth as possible. Providing convenient service that works for each customer is exactly what we strive for. Thank you for taking the time to share your experience - it truly makes our day!
typical sales pitch for additional work to do but otherwise good service Ashton is cute
Business response:
We are utterly delighted to hear about your positive experience with our team. Your feedback about receiving quality service means so much to us at Prosper Ford. We understand that discussing additional services is part of ensuring our customers have all the information they need, and we're glad the overall experience met your expectations. We truly appreciate you taking the time to share your thoughts and look forward to serving you again in the future.
Alex in the Service Department is friendly, professional and knowledgeable. He answered all my questions and my truck was ready before the forecasted time. Excellent service!
Business response:
We are honored to hear about your outstanding experience with our service team. It's wonderful to know that you found our staff to be friendly, professional, and knowledgeable while addressing all your questions. We're particularly pleased that your truck was completed ahead of schedule. Your feedback about receiving excellent service truly means a lot to us at Prosper Ford. We appreciate you taking the time to share your positive experience and look forward to serving you again in the future.
The staff is always friendly and courteous and takes special care to make sure to keep me informed of the service.
Business response:
We are excited to hear about your wonderful experience with our team. Your kind words about our friendly and courteous staff truly mean a lot to us. We take pride in ensuring our customers stay well-informed throughout their service experience, and it's rewarding to know we're meeting that goal. Thank you for taking the time to share your positive feedback - it motivates our entire team to continue delivering the exceptional service you've come to expect.
Frequently asked questions about Prosper Ford
How is Prosper Ford rated?
Prosper Ford has a 4.6 star rating with 5,991 reviews.
When is Prosper Ford open?
Prosper Ford is closed now. It will open tomorrow at 8:30 a.m.