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Prosper Ford

4.6

About this business

Location details

2200 West University Drive, Prosper, TX, 75078, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
SunClosed
4.65,991 reviews
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bcooktx61's profile image
bcooktx61 
3 weeks ago

Very good. Very professional. Very clean. Finance guy very good. Very helpful. Did not take all day 

Business response:

Your positive experience means everything to us. We're delighted that you found our team to be professional and our facilities clean and well-maintained. It's wonderful to hear that our finance team provided excellent service and was helpful throughout your visit. We understand how valuable your time is, and we're pleased that we were able to handle everything efficiently without keeping you waiting all day. Thank you for taking the time to share your experience. 

Stan.fretwell's profile image
Stan.fretwell 
3 weeks ago

Always helpful, honest, trustworthy and efficient It's the first dealer I've been to that I can trust to give me honest feedback on my vehicle and not making minor issues a big deal. This relationship has built over the years that makes me keep coming back. 

Business response:

We are absolutely thrilled to hear about your positive experience with our team over the years. Your trust means everything to us, and we're honored that you view us as dependable and straightforward in our approach to vehicle service. Building genuine relationships with customers like yourself is what drives us to maintain our commitment to transparency and reliability. We understand how important it is to have a service provider who treats every concern appropriately without creating unnecessary worry. Thank you for choosi... read more

jfloydallen's profile image
jfloydallen 
4 weeks ago

Bought over 30 vehicles from Jill over the years Every purchase from Jill has been great 

Business response:

We are grateful for your incredible loyalty over the years and for choosing to work with our team for more than 30 vehicle purchases. Your continued trust in our service means everything to us. It's wonderful to hear that each experience has met your expectations and that you've had consistently positive interactions with our staff. Long-term relationships like yours are what make our work so rewarding, and we truly appreciate customers who return time and again. Your satisfaction with every purchase reflects our commitment ... read more

DONOVAN.DJC's profile image
DONOVAN.DJC 
4 weeks ago

Both Alex and cody over in service make sure I am taken care of every time! 

Business response:

Thank you for your review! We are thrilled to hear that our service team consistently provides you with excellent care during each visit. Having dedicated team members who prioritize customer satisfaction makes all the difference in creating a positive experience. Your recognition of the outstanding service you receive means so much to us at Prosper Ford. We truly appreciate customers like you who take the time to share their positive experiences, and we look forward to continuing to serve you with the same level of excellen... read more

teela_ameri's profile image
teela_ameri 
4 weeks ago

Ronnie got my vehicle in immediately for the recalls that needed to be done. She once my husband passed away it's been difficult just navigating things he used to take care of. Ronnie was knowledgeable, respectful & very kind to me even letting me know the maintenance my vehicle will need in future & offering to work with me 

Business response:

We deeply respect your kind words and are truly touched by your feedback. We understand that managing vehicle maintenance can feel overwhelming during difficult times, and we're honored that you trusted us with your care. It sounds like our team was able to provide the immediate service you needed for your recalls while also helping you plan for future maintenance needs. We're committed to being here for you and making these necessary tasks as manageable as possible. Your experience reflects exactly the kind of supportive an... read more

jorge.garces2712's profile image
jorge.garces2712 
4 weeks ago

Efficient and on point as they gave me every detaila about my car excellent attention from Tony 

Business response:

We are absolutely thrilled to hear about your wonderful experience with us! It's fantastic to know that our team provided you with comprehensive details about your vehicle and that you found our service to be both efficient and thorough. We take great pride in delivering excellent customer care, and your feedback truly brightens our day. Thank you for choosing Prosper Ford and for sharing your positive experience with others. 

donpedrito02's profile image
donpedrito02 
4 weeks ago

Muchas gracias por la atención prestada me ayuda mucho él atenderme en español eso me da más confianza Alejandro Rosales muchas gracias Dios siga bendiciendo tu trabajo y tus compañeros en unión de sus seres queridos Saludos 

Business response:

Estamos muy agradecidos por sus maravillosos comentarios y valoramos que se haya tomado el tiempo para compartir su experiencia con nosotros. Nos llena de gran alegría saber que recibir atención en español le brindó una mayor confianza y comodidad durante su visita. Sus amables palabras sobre la atención recibida nos llegan verdaderamente al corazón. Comprendemos lo importante que es comunicarse en el idioma que le resulte más natural, y nos complace haber podido satisfacer esta necesidad. Gracias por sus reflexivas bendicio... read more

hayden_howardlhp's profile image
hayden_howardlhp 
4 weeks ago

Quick and easy process! Great communication and very nice people. Will definitely be back in the future! 

Business response:

We are honored to hear about your positive experience with our team. Your feedback about the streamlined process and clear communication means so much to us. We're thrilled that you found our staff to be welcoming and helpful throughout your visit. It's wonderful to know that we have earned your trust for future automotive needs. We look forward to serving you again and continuing to provide the same level of excellent service that made your experience memorable. 

danikatallman's profile image
danikatallman 
4 weeks ago

Very thorough with the work they perform! Ashton in the service department is fantastic. We will definitely be back! 

Business response:

Thank you for sharing your positive experience with our team. We are thrilled to hear that you found our work to be comprehensive and detailed. It means so much to us when customers notice the care we put into every service. Ashton will be delighted to know that his dedication in the service department made such a strong impression on you. We truly appreciate your trust and look forward to serving you again in the future. 

Frequently asked questions about Prosper Ford

How is Prosper Ford rated?

Prosper Ford has a 4.6 star rating with 5,991 reviews. 

When is Prosper Ford open?

Prosper Ford is closed now. It will open at 8:30 a.m.