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Prosper Ford
- Car Dealers
- Prosper, TX
About this business
Location details
2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
I am 75 years old. I even worked for a Ford dealership for several years, so I have seen both sides of the operation. Never, ever in my entire life have I experienced the level of courtesy, kindness, professionalism, and satisfaction that I received at Prosper Ford!!! It was waaay over the top, and your entire team is absolutely amazing!!! Thank you!!!
Business response:
Thanks so much for sharing this wonderful feedback! With your background in the automotive industry, your kind words mean more to us than you may know — you truly understand what it takes to deliver an exceptional experience, and hearing that we exceeded your expectations is something our entire team will be proud of. We are so grateful for customers like you, and we look forward to continuing to provide you with the same level of care and service every time you visit. Thank you for trusting Prosper Ford!
Excellent attention and great communication. It was a very comfortable wait They were very thorough and tried their best to get me out quickly
Business response:
Thank you immensely for sharing your experience with us! We are so glad to hear that you felt well taken care of — from the attentive service to the clear communication throughout your visit. Providing a comfortable and efficient experience is something we genuinely strive for, and it is truly rewarding to know that came through during your time with us. We look forward to welcoming you back the next time you need anything, and we appreciate you taking the time to leave such kind words. Reviews like yours mean a great deal t... read more
Pepper is the reason why we come to Prosper Ford. He is honest, genuine and has excellent communication skills.
Business response:
We are overjoyed to hear about your experience with Pepper! It is truly wonderful to know that his honesty, genuine nature, and communication skills have made such a meaningful impression on you and keep you coming back. We will be sure to pass along your kind words — feedback like this means the world to us and reminds us why we are so proud of the team we have built.
I've had both of my cars in for service at Prosper Ford over the last 2 weeks. Both Cody and Kerri have been so helpful in getting my cars taken care of and back on the road. They communicated every step of the way and updated me as everything happened. Couldn't have asked for a better duo to get us back to normal.
Business response:
We are delighted to hear about your recent experiences with us! Knowing that both of your vehicles were taken care of efficiently and that you felt informed throughout the entire process means a great deal to our team. Clear, consistent communication is something we truly believe in, and it is wonderful to know that came through during your visits. Cody and Kerri will be so pleased to hear your kind words — they are a fantastic part of our team, and your recognition of their efforts is a great reminder of why we love what we... read more
Even though there wasn't enough data to have my primary issue fixed, they did manage to fix all of my minor issues.
Business response:
Thank you for taking the time to share your experience with us! We are glad to hear that our team was able to address your minor issues during your visit. We truly value your patience and understanding regarding the primary concern, and we hope to have the opportunity to resolve it fully once the necessary information becomes available. Your satisfaction means a great deal to us, and we look forward to serving you again!
It was a good experience Cody was helpful I will recommend him for any ford vehicle service
Business response:
We are overjoyed to hear that your experience with us was a positive one! It is wonderful to know that you received helpful and attentive service, and we truly appreciate you taking the time to share your feedback. Thank you for the kind recommendation — it means a great deal to our team. We look forward to being your trusted resource for all your Ford vehicle service needs!
Great place! Staff is always nice in service. They guys in the parts department are great as well.
Business response:
Thank you for sharing such wonderful feedback, Darin! It is truly great to hear that our service team and parts department have consistently made a positive impression on you. Our team takes pride in providing a welcoming and helpful experience, and knowing that comes through means a great deal to us. We look forward to continuing to serve you and appreciate you taking the time to recognize the team. Your support motivates us to keep delivering the level of service you deserve!
Clean, quick, easy. Always quick to be greeted, easy to set appointments for a quick in and out, even at busy times.
Business response:
We are glad to hear that your experience with us has been consistently smooth and enjoyable! Knowing that you feel welcomed right away and that scheduling is hassle-free — even during our busiest times — means a great deal to us. We truly appreciate you taking the time to share your feedback, and we look forward to continuing to provide you with the same level of service every visit.
One of the best experiences that I've had at a dealership. Because of the experience we had, our next Ford purchase will be at prosper ford
Business response:
Thank you immensely for sharing such wonderful feedback! It truly means a great deal to know that your experience stood out as one of the best you have had at a dealership. That is exactly the kind of experience we strive to create for every customer who walks through our doors. We look forward to welcoming you back for your next Ford and continuing to provide you with the same level of service that made this visit so memorable. Your loyalty and kind words are genuinely appreciated!
Frequently asked questions about Prosper Ford
How is Prosper Ford rated?
Prosper Ford has a 4.6 star rating with 6,524 reviews.
When is Prosper Ford open?
Prosper Ford is open now. It will close at 8:00 p.m.