This profile has been claimed by the business owner or representative.
Prosper Ford
- Car Dealers
- Prosper, TX
About this business
Location details
2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Was taken care of right away, super convenient, friendly, very professional Super convenient, friendly very professional well taken care of was taken care of right away. Good communication.
Business response:
We appreciate customers who take the time to share their experience, and your kind words truly mean a great deal to our team. Hearing that you were taken care of right away and that our communication met your expectations reflects exactly the standard we strive to uphold with every visit. We are glad the process felt convenient and that our team came across as both friendly and professional. We look forward to continuing to serve you at the same level you experienced here.
Ryan kept me informed throughout and made sure I had a ride to and from the dealership. Will be back.
Business response:
We are happy to hear that your experience with us was such a positive one. Knowing that you felt informed every step of the way and that your transportation needs were taken care of means a great deal to us. We look forward to welcoming you back the next time you need anything from our team.
Professional and very customer oriented The overall experience at Prosper Ford has been amazing, from the start of purchasing my very first new vehicle and meeting with the sales team, to being turned over to the financing department and now to my first oil change and tire rotation.. they have everything dialed in.
Business response:
We are delighted to hear about your wonderful experience with us, from purchasing your first new vehicle all the way through to your first service visit! It means a great deal to know that our sales team, financing department, and service team all made a positive impression on you throughout each step of the journey. Thank you for taking the time to share your feedback. We truly value customers like you and look forward to continuing to provide you with the same level of care and professionalism for many years to come. Welco... read more
Quick. Efficient. Helpful. Here are 12 more words that I am not interested in writing.
Business response:
We are absolutely thrilled to hear that your experience with us was quick, efficient, and helpful! Those are exactly the qualities we strive to deliver to every customer who walks through our doors. Thank you for taking the time to share your feedback. We hope to see you again!
It was a woman speak Spanish Idk more I think her name is Kathleen OK
Business response:
Thank you for taking the time to share your experience with us! We are glad to hear that you were assisted by a Spanish-speaking team member, as we believe clear and comfortable communication is an important part of providing great service. We will be sure to pass along your kind words to our team. We truly appreciate your support and look forward to serving you again!
Outstanding dealership service, very friendly staff, transparent pricing, smooth process, and exceptional customer care throughout.
Business response:
We are utterly delighted to hear about your experience with us! Knowing that our team delivered friendly service, transparent pricing, and a smooth process from start to finish is exactly what we strive for with every customer who walks through our doors. Thank you for taking the time to share this feedback. Your kind words mean a great deal to our team, and we look forward to continuing to provide you with the same level of exceptional care whenever you need us. We truly appreciate your trust!
Ryan was the best and super chill to work with! They made everything so easy
Business response:
Thank you for sharing your experience with us! We are so glad to hear that everything felt seamless and stress-free throughout the process. That is exactly the kind of experience we strive to provide for every customer. We will be sure to pass along your kind words. We truly appreciate you taking the time to leave this feedback, and we look forward to serving you again in the future!
Easy drop off. Work being performed was explained well. Pickup went well. Work was completed before estimated time.
Business response:
Thank you for sharing your experience with us! It is truly wonderful to hear that your visit went so smoothly, from drop-off to pickup. Knowing that our team communicated the work clearly and had your vehicle ready ahead of schedule makes us proud of the service we delivered.
My service advisor. Dylon was fantastic, but the technician could’ve done a better job.
Business response:
Thank you for sharing your experience with us, James! We are thrilled to hear that Dylon provided you with fantastic service. It is always wonderful to know when a team member goes above and beyond to take care of our customers.
Frequently asked questions about Prosper Ford
How is Prosper Ford rated?
Prosper Ford has a 4.6 star rating with 6,524 reviews.
When is Prosper Ford open?
Prosper Ford is open now. It will close at 8:00 p.m.