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Prosper Ford
- Car Dealers
- Prosper, TX
About this business
Location details
2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Very friendly, very informative just all around good employee! Went out of his way to let me know everything that was being done daily. Very knowledgeable about my vehicle. Thanks
Business response:
Thank you for your review! We are so glad to hear that your experience was a positive one. It is always wonderful to know that our team is going above and beyond to keep customers informed and ensure they feel confident throughout the entire process. We truly appreciate you taking the time to share your feedback, and we look forward to serving you again in the future!
Cody did a excellent job in communicating with me & keeping me updated on the process of the repairs for my vehicle
Business response:
We are thrilled to hear about your recent experience with us! It is wonderful to know that you were kept informed and that communication throughout your vehicle's repair process made a positive difference. We truly appreciate you taking the time to share your feedback. Thank you for trusting our team with your vehicle. We look forward to serving you again in the future!
Getting my vehicle repaired was such a simple process. Robbie was awesome to work with and he did a great job of following up and keeping me informed. I’d like to give him special recognition in putting the customer first and making this such a painless, simple, and fast process.
Business response:
Thank you so much for sharing your experience! We are thrilled to hear that your vehicle repair process was smooth, fast, and stress-free — that is exactly the kind of experience we strive to provide for every customer. Your kind words mean a great deal to us, and we will be sure to pass along your recognition to Robbie. It is wonderful to hear that his communication and dedication to keeping you informed made such a positive impact. We truly appreciate you taking the time to leave this feedback, and we look forward to being... read more
It’s nice and clean and The staffers were very helpful and polite. The service on my vehicle was smooth.
Business response:
Thank you for your review! It is truly wonderful to hear that your experience with us was a positive one. Knowing that our facility met your expectations and that our team made a lasting impression with their helpfulness and professionalism means a great deal to us. We are glad your vehicle service went smoothly, and we look forward to welcoming you back the next time you need us. Your trust and support are something we genuinely value!
Very friendly and professional Very knowledgeable and it was a fast turn around with my car
Business response:
We are absolutely thrilled to hear about your experience with us! It is wonderful to know that our team was able to provide friendly, professional, and knowledgeable service while getting your vehicle back to you in a timely manner. We truly appreciate you taking the time to share your feedback, and we look forward to being your trusted resource for all your automotive needs in the future!
Service was good. Worked well with me and helped my wife with the process. Did a good job working with me with online payment
Business response:
We greatly appreciate your kind words and taking the time to share your experience! It is wonderful to hear that the process went smoothly for both you and your wife, and that the online payment experience worked well for you. We truly value your trust and look forward to assisting you again in the future!
Great customer service. Completion of Services was quick Great customer service. Completion of Services was quick. Ryan was thorough in explaining what would be done and explaining the report.
Business response:
We greatly appreciate your kind words and for taking the time to share your experience with us! It is wonderful to hear that the service was completed efficiently and that everything was explained clearly and thoroughly throughout the process. We will be sure to pass along your feedback to the team. We look forward to serving you again in the future!
I had an excellent service experience at Prosper Ford, thanks to Robbie Butler. He took care of me in a very professional manner from start to finish. All updates regarding my vehicle were communicated promptly, and the service was completed in a timely fashion. Robbie took the time to understand my vehicle’s condition and mileage and guided me toward the right service package without any pressure. His knowledge, honesty, and customer-focused approach made the entire process smooth and stress-free. I truly appreciate the out... read more
Business response:
We are pleased to hear about your outstanding experience with our service team! It is truly wonderful to know that Robbie provided you with such attentive, knowledgeable, and pressure-free service from start to finish. Keeping customers informed every step of the way while delivering timely results is exactly the standard we strive for, and we are glad that came through clearly in your visit. Thank you so much for taking the time to share your kind words and for recommending Robbie and the service team. Your trust and confid... read more
Always helpful and willing to go the extra mile The staff is very friendly and professional
Business response:
Thank you immensely for taking the time to share your experience with us! It is truly wonderful to hear that our team went the extra mile to assist you and made such a positive impression. Friendly, professional service is something we genuinely strive for every day, and feedback like yours reminds us why that matters so much. We look forward to welcoming you back and continuing to provide you with the same great experience. Your kind words mean a great deal to the entire team!
Frequently asked questions about Prosper Ford
How is Prosper Ford rated?
Prosper Ford has a 4.6 star rating with 6,285 reviews.
When is Prosper Ford open?
Prosper Ford is open now. It will close at 8:00 p.m.