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2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Very helpful with setting up my new vehicle. David was very responsive to setting up my LoJack system in my new vehicle.
Business response:
We are absolutely thrilled to hear about your positive experience with us! It is wonderful to know that you felt well supported throughout the process of setting up your new vehicle, and that the LoJack installation went smoothly for you. Thank you for taking the time to share your feedback — it truly means a lot to our team. We hope you enjoy your new vehicle and look forward to serving you again in the future!
Great communication and service There were no surprises. Everything was explained in detail to me
Business response:
Thank you immensely for sharing your experience with us! It is wonderful to hear that our team provided clear communication and thorough explanations throughout the process — that is exactly the standard we strive to uphold for every customer. We truly appreciate you taking the time to leave this feedback, and we look forward to being here for you whenever you need us in the future!
Made sure my tint on my Mustang was completed by the rite person for the job.
Business response:
We are pleased to hear that your Mustang's tint was handled with the care and expertise it deserved! Knowing that the right person was on the job means a great deal to us, and we are glad the experience met your expectations. Thank you for trusting Prosper Ford with your vehicle, and we look forward to serving you again in the future!
Pepper was communicative and proactive. He ensure the process was as little an inconvenience as possible. Thank you!
Business response:
Thank you for your wonderful feedback! It means a great deal to know that your experience was smooth and well-supported from start to finish. Communicative and proactive service is exactly what we strive to provide, and it is truly rewarding to hear that came through for you. We will be sure to pass along your kind words — thank you for taking the time to share your experience, and we look forward to being here for you whenever you need us!
Cody is very thorough in the service process and Shannon is a great help with rental. Both makes the process easy and quick.
Business response:
Yes
He was thorough is his questions about what I needed done and made suggestions based on past visits for recommended service.
Business response:
We are delighted to hear about your positive experience with our service team. It's wonderful to know that our thorough approach to understanding your needs and providing tailored recommendations based on your service history made such a positive impression.
Efficient and accommodating, like the uber Nice to have the uber option so i did not have to wait
Business response:
We are excited to hear about your positive experience with our service! It's wonderful to know that you found our team efficient and accommodating, and we're thrilled that the Uber option made your visit more convenient by eliminating wait time. Your feedback about our transportation service is invaluable to us. At Prosper Ford, we continuously strive to provide authentic and professional service that meets our customers' needs, and it's gratifying to see that our efforts to offer flexible solutions are making a real differe... read more
Chill as always Place is always welcoming with a nice chill vibe in there waiting area.
Business response:
We are glad to hear that you consistently enjoy the welcoming atmosphere here at Prosper Ford. Your feedback about our comfortable waiting area and the positive vibe you experience during your visits means a great deal to us. We truly appreciate customers like you who take the time to share their experiences. Creating a relaxed and friendly environment for everyone who walks through our doors is something we work hard to maintain, and it's wonderful to know that this effort resonates with you.
My previous service advisor left and Cody was able to step in and get me taken care of
Business response:
Thank you for taking the time to share your positive experience with us. We're delighted to hear that Cody was able to step in seamlessly and provide you with the excellent service you deserve during what could have been a challenging transition. It's wonderful to know that our team members like Cody are able to maintain the high level of care and attention that our customers have come to expect. Your feedback helps us recognize the dedication of our staff and reinforces our commitment to ensuring every customer feels well t... read more
Prosper Ford has a 4.6 star rating with 6,524 reviews.
Prosper Ford is open now. It will close at 8:00 p.m.