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Prosper Ford

4.6

About this business

Location details

2200 West University Drive, Prosper, TX, 75078, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
SunClosed
4.66,127 reviews
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Jkknight2008's profile image
Jkknight2008 
a month ago

Quick and efficient service He has been exceptionally helpful both times i have had my vehicle serviced at prosper ford. 

Business response:

We greatly appreciate your positive feedback about the quick and efficient service you received. It's wonderful to hear that our team member has been exceptionally helpful during both of your service visits. Your experience reflects our commitment to providing reliable and professional automotive service. We truly value your trust in choosing us for your vehicle's needs and look forward to continuing to serve you with the same level of excellence in the future. 

Demelius's profile image
Demelius 
a month ago

Great prompt friendly service. They fixed my recall and made the repairs on my vehicle I requested 

Business response:

We are overjoyed to hear about your positive experience with our service team. Your feedback about our prompt and friendly service truly means a lot to us, and we're glad we could take care of both your recall and additional repair needs efficiently. Thank you for taking the time to share your experience. We appreciate your trust and look forward to serving you again in the future. 

Tdneal78's profile image
Tdneal78 
a month ago

I brought my vehicle in to have the battery replaced. I was met with a friendly attitude. Pepper was helpful and kept me up to date. He even found a way to save me some money. The whole service trip was fast and efficient. I will always come there for my service needs. 

Business response:

We are absolutely thrilled to hear about your positive experience with your battery replacement service! It's wonderful to know that you were greeted with a friendly attitude and that our team was able to keep you informed throughout the process while finding ways to save you money. 

jeffdenman9's profile image
jeffdenman9 
a month ago

Not happy with the new truck but Prosper did everything they could to help me 

Business response:

Thank you immensely for taking the time to share your experience with us. We truly appreciate your honest feedback about your new truck, and we understand that it's important for every customer to feel completely satisfied with their purchase. 

JBEST3RD's profile image
JBEST3RD 
a month ago

A++ service and very respectful of my vehicle! Stellar communication, informative and keeps the customer number one. 

Business response:

We are thrilled that you felt we kept you as our number one priority throughout your visit. Your A++ rating reflects the dedication our team has to providing authentic, professional service that exceeds expectations. Thank you for taking the time to share your positive experience with others. 

eddielease's profile image
eddielease 
a month ago

Kept me informed on service and did the repair needed Thank you very very much 

Business response:

Thank you for taking the time to share your positive experience with us. We are pleased to hear that our team kept you well-informed throughout the service process and successfully completed the repair you needed. 

pryse.everson's profile image
pryse.everson 
a month ago

My experience was great at prosper ford! Thank you for all your help, the service ended in an hour and a half and was easy! 

Business response:

We are overjoyed to hear about your wonderful experience at Prosper Ford! It's fantastic that you found our service to be both efficient and easy, completing everything within an hour and a half. 

mvl2511's profile image
mvl2511 
a month ago

Easy to work with and didn't push services that were not needed. Great customer service 

Business response:

Thank you for taking the time to share your wonderful experience with us. We are truly grateful that you found our team easy to work with and appreciated our honest approach to service recommendations. Your recognition of our commitment to providing only necessary services and delivering great customer service means the world to us. 

grainger7853's profile image
grainger7853 
a month ago

Excellent service; timely and professional. Ryan was very helpful in looking up our extended warranty and getting a repair done with the warranty. 

Business response:

Thank you for your review and for taking the time to share your positive experience with us. We are delighted to hear that you found our service excellent, timely, and professional. Your feedback truly means a lot to us and reinforces our commitment to providing outstanding customer care. 

Frequently asked questions about Prosper Ford

How is Prosper Ford rated?

Prosper Ford has a 4.6 star rating with 6,127 reviews. 

When is Prosper Ford open?

Prosper Ford is open now. It will close at 8:00 p.m.