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2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Quick and efficient service He has been exceptionally helpful both times i have had my vehicle serviced at prosper ford.
Business response:
We greatly appreciate your positive feedback about the quick and efficient service you received. It's wonderful to hear that our team member has been exceptionally helpful during both of your service visits. Your experience reflects our commitment to providing reliable and professional automotive service. We truly value your trust in choosing us for your vehicle's needs and look forward to continuing to serve you with the same level of excellence in the future.
Great prompt friendly service. They fixed my recall and made the repairs on my vehicle I requested
Business response:
We are overjoyed to hear about your positive experience with our service team. Your feedback about our prompt and friendly service truly means a lot to us, and we're glad we could take care of both your recall and additional repair needs efficiently. Thank you for taking the time to share your experience. We appreciate your trust and look forward to serving you again in the future.
I brought my vehicle in to have the battery replaced. I was met with a friendly attitude. Pepper was helpful and kept me up to date. He even found a way to save me some money. The whole service trip was fast and efficient. I will always come there for my service needs.
Business response:
We are absolutely thrilled to hear about your positive experience with your battery replacement service! It's wonderful to know that you were greeted with a friendly attitude and that our team was able to keep you informed throughout the process while finding ways to save you money.
Not happy with the new truck but Prosper did everything they could to help me
Business response:
Thank you immensely for taking the time to share your experience with us. We truly appreciate your honest feedback about your new truck, and we understand that it's important for every customer to feel completely satisfied with their purchase.
A++ service and very respectful of my vehicle! Stellar communication, informative and keeps the customer number one.
Business response:
We are thrilled that you felt we kept you as our number one priority throughout your visit. Your A++ rating reflects the dedication our team has to providing authentic, professional service that exceeds expectations. Thank you for taking the time to share your positive experience with others.
Kept me informed on service and did the repair needed Thank you very very much
Business response:
Thank you for taking the time to share your positive experience with us. We are pleased to hear that our team kept you well-informed throughout the service process and successfully completed the repair you needed.
My experience was great at prosper ford! Thank you for all your help, the service ended in an hour and a half and was easy!
Business response:
We are overjoyed to hear about your wonderful experience at Prosper Ford! It's fantastic that you found our service to be both efficient and easy, completing everything within an hour and a half.
Easy to work with and didn't push services that were not needed. Great customer service
Business response:
Thank you for taking the time to share your wonderful experience with us. We are truly grateful that you found our team easy to work with and appreciated our honest approach to service recommendations. Your recognition of our commitment to providing only necessary services and delivering great customer service means the world to us.
Excellent service; timely and professional. Ryan was very helpful in looking up our extended warranty and getting a repair done with the warranty.
Business response:
Thank you for your review and for taking the time to share your positive experience with us. We are delighted to hear that you found our service excellent, timely, and professional. Your feedback truly means a lot to us and reinforces our commitment to providing outstanding customer care.
Prosper Ford has a 4.6 star rating with 6,127 reviews.
Prosper Ford is open now. It will close at 8:00 p.m.