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Prosper Ford
- Car Dealers
- Prosper, TX
About this business
Location details
2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
The service department is amazing. I always have a great experience with the service advisors. They have always been understanding and professional.
Business response:
Thank you for the wonderful feedback about our service team! We're delighted that our service advisors consistently provide you with understanding and professional service. Your positive review means so much to us and inspires our team to continue delivering exceptional care.
Dealership is very clean . .. Been there numerous times and the final result is 'I'm always Happy'.
Business response:
Thank you for your loyalty and positive feedback! We're delighted that you've had consistently great experiences with us and that our clean facility and service keep you coming back happy. Your trust means everything to us!
The atmosphere is always inviting and the staff is helpful and accommodating. Welcoming, not pushy, and informative
Business response:
Thank you for your positive feedback! We're thrilled to hear that our staff created a welcoming, helpful experience without being pushy. We appreciate you taking the time to share your experience with others.
Very quick. Cody was very knowledgeable and professional Cody handled my appointment great and took great care of my Bronco
Business response:
Thank you for the positive feedback! We're thrilled that Cody provided knowledgeable, professional service and took great care of your Bronco. We appreciate you sharing your experience with Prosper Ford.
It took longer than expected. The warranty company wouldn't cover the rental for the full amount and cut it down to only 7 days. I understand it takes a while to get parts and get the work done. I was unaware of this time limit. My only feedback would be that it would have been good to have known this if this is something you encounter regularly working with warranty companies like this. I was using another dealership before this and my experience has dramatically improved with Prosper Ford! Everyone I have worked with is su... read more
Business response:
Thank you for your feedback! We understand warranty company limitations can be frustrating, and your point about communicating potential time restrictions is valuable for improving our process. We're thrilled your experience has improved significantly with Prosper Ford and that our knowledgeable team has made such a positive difference. Your insights will help us better prepare future customers for similar warranty situations.
It was a good experience. They got the work done in several hours. They also provided an Uber ride home after I dropped off the vehicle.
Business response:
Thank you for the positive feedback! We're glad we could complete your service efficiently and that our Uber transportation made the process convenient for you. Your satisfaction means a great deal to our team at Prosper Ford.
Very nice and efficient I appreciate that my car was delivered to me....that is a good reason to return
Business response:
Thank you for your positive feedback! We're thrilled that you found our service efficient and that delivering your car directly to you made such a meaningful difference. We appreciate you taking the time to share your experience and look forward to serving you again!
Building and car lot were very clean and presentable. Staff were approachable and responsive. Pricing and deals were good. Vehicle was cleaned and had good add-ons.
Business response:
Thank you for your positive feedback! We're thrilled that you found our facility clean and welcoming, our staff helpful, and our pricing competitive. We're especially pleased that you were satisfied with your vehicle's condition and features. Your 5-star review means a great deal to us at Prosper Ford, and we appreciate you sharing your experience.
Great fast, dependable service. I especially liked the convenience of the car delivery to my home after the work was finished!
Business response:
Thank you for your positive feedback! We're thrilled that you appreciated our quick service and home delivery convenience. Your experience means a lot to our team at Prosper Ford, and we look forward to serving you again!
Frequently asked questions about Prosper Ford
How is Prosper Ford rated?
Prosper Ford has a 4.6 star rating with 5,991 reviews.
When is Prosper Ford open?
Prosper Ford is closed now. It will open at 8:30 a.m.