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Prosper Ford

4.6

About this business

Location details

2200 West University Drive, Prosper, TX, 75078, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
SunClosed
4.66,127 reviews
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Mickey Kennedy's profile image
Mickey Kennedy 
a month ago

Prosper Ford is a top notch dealership. From sales to service has been a great choice! 

Business response:

It's wonderful to know that we've been able to provide you with the top-notch service you deserve across all departments. We're committed to maintaining these high standards and continuing to earn your trust as your automotive partner. 

adagelewicz's profile image
adagelewicz 
a month ago

Hospitable, communicative and easy The service was good and attentive. When I had questions they were answered promptly. Overall a good experience 

Business response:

We are elated to hear about your positive experience with our team at Prosper Ford. Your kind words about our hospitality, communication, and attentive service truly mean a lot to us, and we're thrilled that we could provide you with prompt answers to your questions. 

peterhawkins70's profile image
peterhawkins70 
a month ago

It was as great. Collin was great, he was not trying to force service on me. 

Business response:

We sincerely value your positive feedback and are delighted to hear about your great experience with us. It's wonderful to know that our approach to service met your expectations without any pressure. Thank you for taking the time to share your experience at Prosper Ford. Your feedback helps us continue to provide the quality service that our customers deserve. 

scott.onderdonk's profile image
scott.onderdonk 
a month ago

Cody was friendly and professional. I have worked with him before and I would be happy to work with him on future service needs. 

Business response:

Thank you for your review! We are overjoyed to hear about your positive experience with Cody and how his friendly and professional approach made such a strong impression. It's wonderful to know that you've built a trusting relationship with him through your previous interactions. 

giron0311's profile image
giron0311 
a month ago

Robbie is awesome! ! Extremely professional and very polite. I'm coming back for service on 2 of my fords because of his professionalism. 

Business response:

Thank you immensely for taking the time to share your wonderful experience with us! We're delighted to hear that Robbie provided you with such exceptional professional and polite service. At Prosper Ford, we take great pride in our team members who go above and beyond to ensure our customers feel valued and respected. It's truly rewarding to know that the quality of service you received has earned your trust and confidence for future visits with both of your Ford vehicles. We look forward to continuing to serve you with the ... read more

Jdinlewistonmaine's profile image
Jdinlewistonmaine 
a month ago

Friendly helpful and wonderful experience been a ford customer for many years and I will always be a customer 

Business response:

Thank you for taking the time to share your wonderful feedback! We are truly grateful for your loyalty as a Ford customer over the many years, and it means the world to us to know that you had such a positive experience with our team. 

Claysmith166's profile image
Claysmith166 
a month ago

Had a great experience with Alan Santiago and his staff were very friendly and patient with us 

Business response:

We are pleased to hear about your wonderful experience at Prosper Ford! It's fantastic that Alan Santiago and our team provided you with the friendly and patient service you deserved. 

Anthonyrb48's profile image
Anthonyrb48 
a month ago

Fast and easy It was an easy drop off experience and check out process. Thanks 

Business response:

We greatly appreciate your kind words about your service experience with us. It's wonderful to hear that both the drop-off and checkout processes were smooth and efficient for you. 

donnaquerner's profile image
donnaquerner 
a month ago

Robbie called me everyday to give me an update on car. Car was in the shop for two weeks because had to order parts, then install them. All good 

Business response:

We understand that having your car in the shop for two weeks can be inconvenient, and we truly appreciate your patience during that time. It's wonderful to know that our commitment to clear communication and quality work made the experience a positive one for you. Thank you for taking the time to share your feedback about your experience at Prosper Ford. 

Frequently asked questions about Prosper Ford

How is Prosper Ford rated?

Prosper Ford has a 4.6 star rating with 6,127 reviews. 

When is Prosper Ford open?

Prosper Ford is open now. It will close at 8:00 p.m.