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Prosper Ford

4.6

About this business

Location details

2200 West University Drive, Prosper, TX, 75078, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
SunClosed
4.66,127 reviews
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SMITH950's profile image
SMITH950 
a month ago

The staff were friendly and knowledgable. Alex helped us find exactly what we wanted and Curtis made it happen! 

Business response:

We are deeply cherished by your wonderful feedback about your experience with our team. It's fantastic to hear that our staff provided you with the friendly and knowledgeable service that reflects our commitment to excellence. 

AJSCHILL's profile image
AJSCHILL 
a month ago

Ryan was great and made sure everything was done in a timely and professional manner. 

Business response:

At Prosper Ford, we take great pride in our team's commitment to delivering exceptional customer service. Your feedback validates our efforts to maintain the highest standards of professionalism and efficiency. We truly appreciate customers like you who recognize the dedication our team members bring to their work every day. 

jhecht10's profile image
jhecht10 
a month ago

Easy to schedule, good communication and the facility is clean as a whistle.. All of the service techs have been easy to work with. 

Business response:

We deeply cherish your wonderful feedback about your service experience with us. It's truly rewarding to hear that our scheduling process was convenient for you and that our communication met your expectations. We take great pride in maintaining a clean, welcoming facility and are delighted that you noticed our attention to detail in this area. 

JOEALTOM74's profile image
JOEALTOM74 
a month ago

Best service department ever! These folks are exceptional I am very satisfied with their work, and how they kept me informed of their progress in fixing my superduty 

Business response:

It's incredibly meaningful to know that our commitment to keeping you informed throughout the repair process made such a positive impression. At Prosper Ford, we believe that clear communication and quality workmanship go hand in hand, and your feedback confirms that we're delivering on both fronts. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future. 

plt1987's profile image
plt1987 
a month ago

Nice people and great to work with They take care of you and listen to whatever concern you have with the vehicle 

Business response:

We are overjoyed to hear about your positive experience with our team at Prosper Ford! Your kind words about our staff being nice people who are great to work with truly mean the world to us. We take great pride in creating an environment where our customers feel heard and valued. 

oil84's profile image
oil84 
a month ago

Great experience overall, disappointed in the truck having this issue so early on but the people and service was top notch 

Business response:

We understand your disappointment regarding the early issue with your truck, and we genuinely appreciate you taking the time to share both the positive and concerning aspects of your experience. Your honest feedback helps us continue to improve and ensures we maintain the high standards of service you experienced with our team. 

TAUBITTY's profile image
TAUBITTY 
a month ago

It was really easy and informational. Ashton specifically was helpful with the details on the 2 recalls that are out on my Maverick as well as helpful identifying future maintenance points that will need to be addressed 

Business response:

We are happy to hear that your experience with us was both easy and informational. It's wonderful to know that our team provided you with helpful details about the recalls on your Maverick and identified future maintenance points to keep your vehicle running smoothly. 

Bowdenfamilia's profile image
Bowdenfamilia 
a month ago

Great service all around d Great service from beginning to end. I appreciate dropping off my car back at my house as well. 

Business response:

We're especially pleased that our vehicle drop-off service made a positive difference for you. At Prosper Ford, we strive to go above and beyond to make every aspect of your experience as convenient and seamless as possible. Thank you for taking the time to share your feedback and for choosing us for your automotive needs. 

rondbosmans's profile image
rondbosmans 
a month ago

Very knowledgeable and took Great care of my needs I would definitely recommend them to your car needs 

Business response:

Thank you for recommending Prosper Ford to others - your trust and confidence in our services is the highest compliment we can receive. We look forward to continuing to serve you and providing the same level of expertise and care for all your future automotive needs. 

Frequently asked questions about Prosper Ford

How is Prosper Ford rated?

Prosper Ford has a 4.6 star rating with 6,127 reviews. 

When is Prosper Ford open?

Prosper Ford is open now. It will close at 8:00 p.m.