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2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Professional and accommodating customer service. Service was performed quickly and efficiently. I will definitely consider using Prosper Ford for future service needs.
Business response:
Thank you for sharing your experience! We're delighted our team provided professional and efficient service. We appreciate your confidence in Prosper Ford and look forward to serving you again.
Attentive, professional and knowledgeable I'd continue to go back for services at prosper ford as long as I can work with Kerri
Business response:
Thank you for the positive feedback! We're thrilled you had such a great experience with Kerri and appreciate your recognition of our attentive, professional service. We look forward to serving you again at Prosper Ford!
Cody kept us informed the progress with prompt updates. The repairs were explained thoroughly, and any modifications were discussed before they were made
Business response:
Thank you for sharing your experience! We're glad Cody kept you well-informed throughout the repair process and that everything was clearly explained. We truly value your feedback and appreciate customers who recognize our commitment to transparency and communication at Prosper Ford.
First time bringing it in for oil change, and check on recall Nothing else to say
Business response:
Thank you for choosing Prosper Ford for your first oil change and recall check. We appreciate your trust and look forward to serving you again.
No hassle, great customer experience, I felt very welcomed I was a great day to shop for a vehicle at Prosper Ford
Business response:
We're thrilled to hear about your wonderful experience! It means so much that you felt welcomed and found the process hassle-free. Thank you for choosing Prosper Ford - your feedback about our customer service truly reinforces our commitment to making every visit memorable.
Smoothe experience. My appointment went smoothly. I appreciated the text updates, and the waiting area was comfortable.
Business response:
Thank you for the positive feedback! We're glad your appointment went smoothly and that you appreciated our text updates and comfortable waiting area. We appreciate you choosing Prosper Ford!
I check in with Tom, he keeps me informed during my repairs and informs me when complete
Business response:
Thank you for the positive feedback! We're glad Tom kept you well-informed throughout your repair and notified you when complete. Your trust in our service team means everything to us. Thank you for choosing Prosper Ford.
Ashton was very professional. She went above and beyond to make sure everything was taken care of.
Business response:
Thank you for sharing your wonderful experience! We're thrilled to hear that Ashton provided exceptional professional service and went the extra mile to ensure you felt completely taken care of. Your kind words about her dedication truly brighten our day.
Easy and extremely convenient Easy and extremely convenient to schedule and address maintenance on my vehicle. Best service team in the area!
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that you found our scheduling and maintenance service convenient and exceptional. We appreciate you taking the time to share your experience and look forward to serving you again at Prosper Ford.
Prosper Ford has a 4.6 star rating with 5,991 reviews.
Prosper Ford is closed now. It will open at 8:30 a.m.