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Prosper Ford

4.6

About this business

Location details

2200 West University Drive, Prosper, TX, 75078, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
SunClosed
4.66,287 reviews
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Jasons's profile image
Jasons 
3 months ago

Good job Very good communication skills and customer service skills Very good communication skills and customer service skills. Did a good job explaining the service work 

Business response:

We are absolutely thrilled to hear about your positive experience with our team! Your recognition of our communication skills and customer service truly means the world to us, and we're so glad that we were able to explain the service work clearly and thoroughly. 

Larry.teafatiller's profile image
Larry.teafatiller 
3 months ago

Professional, good-quality work, and conveniently located. Good communication, kept me informed throughout the service appointment. 

Business response:

We are pleased to hear about your positive experience with our service team. Your recognition of our professional approach, quality work, and clear communication throughout your appointment means a great deal to us. 

Jkknight2008's profile image
Jkknight2008 
3 months ago

Quick and efficient service He has been exceptionally helpful both times i have had my vehicle serviced at prosper ford. 

Business response:

We greatly appreciate your positive feedback about the quick and efficient service you received. It's wonderful to hear that our team member has been exceptionally helpful during both of your service visits. Your experience reflects our commitment to providing reliable and professional automotive service. We truly value your trust in choosing us for your vehicle's needs and look forward to continuing to serve you with the same level of excellence in the future. 

Demelius's profile image
Demelius 
3 months ago

Great prompt friendly service. They fixed my recall and made the repairs on my vehicle I requested 

Business response:

We are overjoyed to hear about your positive experience with our service team. Your feedback about our prompt and friendly service truly means a lot to us, and we're glad we could take care of both your recall and additional repair needs efficiently. Thank you for taking the time to share your experience. We appreciate your trust and look forward to serving you again in the future. 

Tdneal78's profile image
Tdneal78 
3 months ago

I brought my vehicle in to have the battery replaced. I was met with a friendly attitude. Pepper was helpful and kept me up to date. He even found a way to save me some money. The whole service trip was fast and efficient. I will always come there for my service needs. 

Business response:

We are absolutely thrilled to hear about your positive experience with your battery replacement service! It's wonderful to know that you were greeted with a friendly attitude and that our team was able to keep you informed throughout the process while finding ways to save you money. 

jeffdenman9's profile image
jeffdenman9 
3 months ago

Not happy with the new truck but Prosper did everything they could to help me 

Business response:

Thank you immensely for taking the time to share your experience with us. We truly appreciate your honest feedback about your new truck, and we understand that it's important for every customer to feel completely satisfied with their purchase. 

JBEST3RD's profile image
JBEST3RD 
3 months ago

A++ service and very respectful of my vehicle! Stellar communication, informative and keeps the customer number one. 

Business response:

We are thrilled that you felt we kept you as our number one priority throughout your visit. Your A++ rating reflects the dedication our team has to providing authentic, professional service that exceeds expectations. Thank you for taking the time to share your positive experience with others. 

eddielease's profile image
eddielease 
3 months ago

Kept me informed on service and did the repair needed Thank you very very much 

Business response:

Thank you for taking the time to share your positive experience with us. We are pleased to hear that our team kept you well-informed throughout the service process and successfully completed the repair you needed. 

pryse.everson's profile image
pryse.everson 
3 months ago

My experience was great at prosper ford! Thank you for all your help, the service ended in an hour and a half and was easy! 

Business response:

We are overjoyed to hear about your wonderful experience at Prosper Ford! It's fantastic that you found our service to be both efficient and easy, completing everything within an hour and a half. 

Frequently asked questions about Prosper Ford

How is Prosper Ford rated?

Prosper Ford has a 4.6 star rating with 6,287 reviews. 

When is Prosper Ford open?

Prosper Ford is open now. It will close at 8:00 p.m.