Prosper Ford's cover image

This profile has been claimed by the business owner or representative.

Prosper Ford

4.6

About this business

Location details

2200 West University Drive, Prosper, TX, 75078, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
SunClosed
4.66,287 reviews
Select a rating
mvl2511's profile image
mvl2511 
3 months ago

Easy to work with and didn't push services that were not needed. Great customer service 

Business response:

Thank you for taking the time to share your wonderful experience with us. We are truly grateful that you found our team easy to work with and appreciated our honest approach to service recommendations. Your recognition of our commitment to providing only necessary services and delivering great customer service means the world to us. 

grainger7853's profile image
grainger7853 
3 months ago

Excellent service; timely and professional. Ryan was very helpful in looking up our extended warranty and getting a repair done with the warranty. 

Business response:

Thank you for your review and for taking the time to share your positive experience with us. We are delighted to hear that you found our service excellent, timely, and professional. Your feedback truly means a lot to us and reinforces our commitment to providing outstanding customer care. 

Mickey Kennedy's profile image
Mickey Kennedy 
3 months ago

Prosper Ford is a top notch dealership. From sales to service has been a great choice! 

Business response:

It's wonderful to know that we've been able to provide you with the top-notch service you deserve across all departments. We're committed to maintaining these high standards and continuing to earn your trust as your automotive partner. 

adagelewicz's profile image
adagelewicz 
3 months ago

Hospitable, communicative and easy The service was good and attentive. When I had questions they were answered promptly. Overall a good experience 

Business response:

We are elated to hear about your positive experience with our team at Prosper Ford. Your kind words about our hospitality, communication, and attentive service truly mean a lot to us, and we're thrilled that we could provide you with prompt answers to your questions. 

peterhawkins70's profile image
peterhawkins70 
3 months ago

It was as great. Collin was great, he was not trying to force service on me. 

Business response:

We sincerely value your positive feedback and are delighted to hear about your great experience with us. It's wonderful to know that our approach to service met your expectations without any pressure. Thank you for taking the time to share your experience at Prosper Ford. Your feedback helps us continue to provide the quality service that our customers deserve. 

scott.onderdonk's profile image
scott.onderdonk 
3 months ago

Cody was friendly and professional. I have worked with him before and I would be happy to work with him on future service needs. 

Business response:

Thank you for your review! We are overjoyed to hear about your positive experience with Cody and how his friendly and professional approach made such a strong impression. It's wonderful to know that you've built a trusting relationship with him through your previous interactions. 

giron0311's profile image
giron0311 
3 months ago

Robbie is awesome! ! Extremely professional and very polite. I'm coming back for service on 2 of my fords because of his professionalism. 

Business response:

Thank you immensely for taking the time to share your wonderful experience with us! We're delighted to hear that Robbie provided you with such exceptional professional and polite service. At Prosper Ford, we take great pride in our team members who go above and beyond to ensure our customers feel valued and respected. It's truly rewarding to know that the quality of service you received has earned your trust and confidence for future visits with both of your Ford vehicles. We look forward to continuing to serve you with the ... read more

Jdinlewistonmaine's profile image
Jdinlewistonmaine 
3 months ago

Friendly helpful and wonderful experience been a ford customer for many years and I will always be a customer 

Business response:

Thank you for taking the time to share your wonderful feedback! We are truly grateful for your loyalty as a Ford customer over the many years, and it means the world to us to know that you had such a positive experience with our team. 

Claysmith166's profile image
Claysmith166 
3 months ago

Had a great experience with Alan Santiago and his staff were very friendly and patient with us 

Business response:

We are pleased to hear about your wonderful experience at Prosper Ford! It's fantastic that Alan Santiago and our team provided you with the friendly and patient service you deserved. 

Frequently asked questions about Prosper Ford

How is Prosper Ford rated?

Prosper Ford has a 4.6 star rating with 6,287 reviews. 

When is Prosper Ford open?

Prosper Ford is open now. It will close at 8:00 p.m.