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Prosper Ford

4.6

About this business

Location details

2200 West University Drive, Prosper, TX, 75078, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
SunClosed
4.66,524 reviews
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MSHARK's profile image
MSHARK 
4 months ago

Fast and professional Cody listen to my concerns and had my vehicle serviced in no time. 

Business response:

Your positive experience means the world to us! We're thrilled to hear that Cody provided you with fast and professional service while taking the time to listen to your concerns. It's wonderful to know that your vehicle was serviced efficiently and that you had such a great experience. Thank you for choosing Prosper Ford and for taking the time to share your feedback. We truly appreciate customers like you who recognize the dedication our team puts into providing exceptional service. 

JOHNGILL02's profile image
JOHNGILL02 
4 months ago

Great service experience. Quick and efficient with no real wait time. I will be back. 

Business response:

We are ecstatic to hear about your wonderful experience with us! Your feedback about our quick and efficient service with no wait time truly means the world to us. We work hard every day to provide exceptional service that exceeds our customers' expectations. We genuinely appreciate you taking the time to share your positive experience, and we look forward to serving you again. Thank you for choosing us and for your continued trust in our team. 

scottdougg's profile image
scottdougg 
4 months ago

very easy to work with. helpful throughout the process and always gave constant updates was available whenever i needed to talk to him or asked a question 

Business response:

We are absolutely thrilled to hear about your positive experience with us! It's wonderful to know that our team made the process easy and was helpful throughout your journey. Your feedback about receiving constant updates and having someone available whenever you had questions truly reflects our commitment to providing exceptional customer service. We genuinely appreciate you taking the time to share your experience, and we're grateful for the opportunity to have served you. 

Jasons's profile image
Jasons 
4 months ago

Good job Very good communication skills and customer service skills Very good communication skills and customer service skills. Did a good job explaining the service work 

Business response:

We are absolutely thrilled to hear about your positive experience with our team! Your recognition of our communication skills and customer service truly means the world to us, and we're so glad that we were able to explain the service work clearly and thoroughly. 

Larry.teafatiller's profile image
Larry.teafatiller 
4 months ago

Professional, good-quality work, and conveniently located. Good communication, kept me informed throughout the service appointment. 

Business response:

We are pleased to hear about your positive experience with our service team. Your recognition of our professional approach, quality work, and clear communication throughout your appointment means a great deal to us. 

Jkknight2008's profile image
Jkknight2008 
4 months ago

Quick and efficient service He has been exceptionally helpful both times i have had my vehicle serviced at prosper ford. 

Business response:

We greatly appreciate your positive feedback about the quick and efficient service you received. It's wonderful to hear that our team member has been exceptionally helpful during both of your service visits. Your experience reflects our commitment to providing reliable and professional automotive service. We truly value your trust in choosing us for your vehicle's needs and look forward to continuing to serve you with the same level of excellence in the future. 

Demelius's profile image
Demelius 
4 months ago

Great prompt friendly service. They fixed my recall and made the repairs on my vehicle I requested 

Business response:

We are overjoyed to hear about your positive experience with our service team. Your feedback about our prompt and friendly service truly means a lot to us, and we're glad we could take care of both your recall and additional repair needs efficiently. Thank you for taking the time to share your experience. We appreciate your trust and look forward to serving you again in the future. 

Tdneal78's profile image
Tdneal78 
4 months ago

I brought my vehicle in to have the battery replaced. I was met with a friendly attitude. Pepper was helpful and kept me up to date. He even found a way to save me some money. The whole service trip was fast and efficient. I will always come there for my service needs. 

Business response:

We are absolutely thrilled to hear about your positive experience with your battery replacement service! It's wonderful to know that you were greeted with a friendly attitude and that our team was able to keep you informed throughout the process while finding ways to save you money. 

jeffdenman9's profile image
jeffdenman9 
4 months ago

Not happy with the new truck but Prosper did everything they could to help me 

Business response:

Thank you immensely for taking the time to share your experience with us. We truly appreciate your honest feedback about your new truck, and we understand that it's important for every customer to feel completely satisfied with their purchase. 

Frequently asked questions about Prosper Ford

How is Prosper Ford rated?

Prosper Ford has a 4.6 star rating with 6,524 reviews. 

When is Prosper Ford open?

Prosper Ford is open now. It will close at 8:00 p.m.