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Prosper Ford
- Car Dealers
- Prosper, TX
About this business
Location details
2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Big Hubb and JimmyBurrow were amazing to work with! !! Would buy another vehicle from them any day!!!! Thank you so much for everything, and making it easy to buy from!!
Business response:
Thank you for the wonderful feedback! We're thrilled that our team made your vehicle purchase easy and enjoyable. Your enthusiasm about buying from us again truly makes our day. We appreciate your trust in our team!
Professional, quick, and courteous. Tom was very professional and courteous. Keeping me updated every step of the way. Thank you.
Business response:
Thank you for your wonderful feedback! We truly appreciate you highlighting Tom's professional and courteous service. Your recognition of our commitment to clear communication and efficient service means so much to us at Prosper Ford.
Expectations and timelines were clear from the beginning. In addition, my vehicle was ready a day earlier than originally expected.
Business response:
Thank you for sharing your experience! We're delighted that our communication was clear from the start and that we could get your vehicle ready ahead of schedule. Your feedback about our efficiency means a great deal to our team at Prosper Ford.
Prompt and Efficient Quick check in got my issue identified and corrected Great work !!!
Business response:
Thank you for your review! We're thrilled that our team quickly identified and resolved your concern. Your feedback about our prompt and efficient service means a great deal to us at Prosper Ford. Thank you for choosing us!
Good I just feel there was a lack of feedback regarding my truck, which was undergoing a recall.
Business response:
We appreciate you sharing your experience and understand how important timely updates can be. Our team always aims to keep communication clear and helpful throughout every process. Your feedback helps us refine our efforts and ensure a smoother experience for everyone. For any further assistance, please reach out to our Customer Service at servicereviews@prosperford.com for support.
She has been extremely helpful, friendly and professional. I will continue to use Prosper Ford for maintenance on my Ford truck!
Business response:
Thank you for the wonderful feedback! We're thrilled to hear about your positive experience with our team member. We appreciate your loyalty and look forward to continuing to serve your Ford truck's maintenance needs at Prosper Ford!
First time at Prosper Ford. Wonderful experience after bad experiences with competitors. Ashton was great! Will definitely be back!
Business response:
Thank you for choosing Prosper Ford! We're thrilled that Ashton provided exceptional service and that your first visit exceeded expectations. We look forward to serving you again!
Purchased a new Bronco Sport on Monday, followed up with service for a minor issue on Tuesday.
Business response:
Thank you for choosing us for your new Bronco Sport purchase! We're glad we could promptly assist with your service needs the next day. We appreciate your trust and hope you enjoy all the adventures your new vehicle will bring.
Drop off was super easy. Pepper was very informative and helped walk me through pricing for everything that i wanted to have done and answered all the questions I had. This made the process very easy for me.
Business response:
We're thrilled your drop-off went smoothly! It's great to hear our team member provided thorough pricing information and answered all your questions. Making the process easy for customers is what we strive for. Thanks for sharing your positive experience!
Frequently asked questions about Prosper Ford
How is Prosper Ford rated?
Prosper Ford has a 4.6 star rating with 5,991 reviews.
When is Prosper Ford open?
Prosper Ford is closed now. It will open at 8:30 a.m.