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Prosper Ford
- Car Dealers
- Prosper, TX
About this business
Location details
2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Fast and easy It was an easy drop off experience and check out process. Thanks
Business response:
We greatly appreciate your kind words about your service experience with us. It's wonderful to hear that both the drop-off and checkout processes were smooth and efficient for you.
Robbie called me everyday to give me an update on car. Car was in the shop for two weeks because had to order parts, then install them. All good
Business response:
We understand that having your car in the shop for two weeks can be inconvenient, and we truly appreciate your patience during that time. It's wonderful to know that our commitment to clear communication and quality work made the experience a positive one for you. Thank you for taking the time to share your feedback about your experience at Prosper Ford.
The staff were friendly and knowledgable. Alex helped us find exactly what we wanted and Curtis made it happen!
Business response:
We are deeply cherished by your wonderful feedback about your experience with our team. It's fantastic to hear that our staff provided you with the friendly and knowledgeable service that reflects our commitment to excellence.
Ryan was great and made sure everything was done in a timely and professional manner.
Business response:
At Prosper Ford, we take great pride in our team's commitment to delivering exceptional customer service. Your feedback validates our efforts to maintain the highest standards of professionalism and efficiency. We truly appreciate customers like you who recognize the dedication our team members bring to their work every day.
Easy to schedule, good communication and the facility is clean as a whistle.. All of the service techs have been easy to work with.
Business response:
We deeply cherish your wonderful feedback about your service experience with us. It's truly rewarding to hear that our scheduling process was convenient for you and that our communication met your expectations. We take great pride in maintaining a clean, welcoming facility and are delighted that you noticed our attention to detail in this area.
Best service department ever! These folks are exceptional I am very satisfied with their work, and how they kept me informed of their progress in fixing my superduty
Business response:
It's incredibly meaningful to know that our commitment to keeping you informed throughout the repair process made such a positive impression. At Prosper Ford, we believe that clear communication and quality workmanship go hand in hand, and your feedback confirms that we're delivering on both fronts. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.
Nice people and great to work with They take care of you and listen to whatever concern you have with the vehicle
Business response:
We are overjoyed to hear about your positive experience with our team at Prosper Ford! Your kind words about our staff being nice people who are great to work with truly mean the world to us. We take great pride in creating an environment where our customers feel heard and valued.
Great experience overall, disappointed in the truck having this issue so early on but the people and service was top notch
Business response:
We understand your disappointment regarding the early issue with your truck, and we genuinely appreciate you taking the time to share both the positive and concerning aspects of your experience. Your honest feedback helps us continue to improve and ensures we maintain the high standards of service you experienced with our team.
It was really easy and informational. Ashton specifically was helpful with the details on the 2 recalls that are out on my Maverick as well as helpful identifying future maintenance points that will need to be addressed
Business response:
We are happy to hear that your experience with us was both easy and informational. It's wonderful to know that our team provided you with helpful details about the recalls on your Maverick and identified future maintenance points to keep your vehicle running smoothly.
Frequently asked questions about Prosper Ford
How is Prosper Ford rated?
Prosper Ford has a 4.6 star rating with 6,289 reviews.
When is Prosper Ford open?
Prosper Ford is open now. It will close at 8:00 p.m.