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Prosper Ford
- Car Dealers
- Prosper, TX
About this business
Location details
2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Great dealership that worked hard to give me what I was asking for! The process on my trade in was fluid and hassle free. Really appreciate the effort they put into serving me. Van Minter
Business response:
Thank you for your wonderful review, Van! We're thrilled that we could meet your needs and provide a smooth trade-in experience. Your kind words about our team's dedication mean so much to us. Thank you for choosing Prosper Ford!
I received great customer service! I always receive great customer service and I wouldn't take my vehicle anywhere else.
Business response:
Thank you for your wonderful feedback! We're delighted to hear that you consistently experience excellent service with us. Your loyalty means everything to our team, and we're honored that you trust us as your go-to choice for vehicle care. We look forward to continuing to provide you with outstanding service!
Alejandro was professional and thorough and made sure everything was taken care of He was able to get concerns taken care of that. I had been in there a couple of times four that hadn't been taken care of.
Business response:
Thank you for the positive feedback! We're delighted that Alejandro provided professional and thorough service, and that he was able to resolve the concerns from your previous visits. We appreciate you sharing your experience with Prosper Ford.
I was in need of an item for my car and both gentlemen helped me despite being multiple states away.
Business response:
We are overjoyed to hear about your positive experience with our team! It's wonderful to know that our staff went above and beyond to help you find the item you needed for your vehicle, even with the distance between us. We take pride in providing exceptional service to all our customers, regardless of location. Your kind words about our team's dedication mean so much to us. We're thrilled we could assist you and appreciate you taking the time to share your experience!
Easy fast friendly service. They work with you to find what you need in a car
Business response:
We are delighted to hear about your positive experience with our team. It's wonderful to know that you found our service quick and welcoming, and that we were able to work together to help you find the right vehicle for your needs. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your feedback. We look forward to continuing to serve you in the future.
"I had a great experience at Prosper Ford, specifically working with Collin in the service department. He was professional, kept me updated throughout the entire process, and me taken care of.
Business response:
Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that you had such a positive visit, especially with the outstanding service you received in our service department. It means so much to know that Collin provided you with professional care and kept you informed every step of the way. Making sure our customers feel well taken care of throughout their entire experience is exactly what we strive for. Your feedback truly brightens our day and motivates our entire team to continue d... read more
The service department was great! They were friendly, helpful, and knowledgeable. I took my truck in for oil change and state inspection and they were done in less than an hour.
Business response:
We are honored to hear about your positive experience with our service team. It's wonderful that you found our staff to be welcoming, supportive, and skilled in their work. We're pleased that your truck's oil change and state inspection were completed efficiently within such a short timeframe. Your feedback about the quality of service you received means a great deal to us at Prosper Ford, and we look forward to continuing to provide you with excellent automotive care in the future.
Service was prompt, and the communication through the process was helpful. I have had the same experience every time I’ve taken my truck in for service.
Business response:
Your review is appreciated. We're delighted to hear that you found our service efficient and our team kept you well-informed throughout the entire process. It means a great deal to know that we've consistently delivered the same quality experience each time you've brought your truck to us for service. Your continued trust is something we truly value, and we look forward to serving you again in the future.
Absolutely phenomenal, always quick and efficient service. Alex is an incredible point of contact. My car is always well taken care of at the service department.
Business response:
Amazing dealership to work with in the service department. Its always a quick in and out job.
Frequently asked questions about Prosper Ford
How is Prosper Ford rated?
Prosper Ford has a 4.6 star rating with 5,991 reviews.
When is Prosper Ford open?
Prosper Ford is closed now. It will open at 8:30 a.m.