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Prosper Ford
- Car Dealers
- Prosper, TX
About this business
Location details
2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Robbie is awesome! ! Extremely professional and very polite. I'm coming back for service on 2 of my fords because of his professionalism.
Business response:
Thank you immensely for taking the time to share your wonderful experience with us! We're delighted to hear that Robbie provided you with such exceptional professional and polite service. At Prosper Ford, we take great pride in our team members who go above and beyond to ensure our customers feel valued and respected. It's truly rewarding to know that the quality of service you received has earned your trust and confidence for future visits with both of your Ford vehicles. We look forward to continuing to serve you with the ... read more
Friendly helpful and wonderful experience been a ford customer for many years and I will always be a customer
Business response:
Thank you for taking the time to share your wonderful feedback! We are truly grateful for your loyalty as a Ford customer over the many years, and it means the world to us to know that you had such a positive experience with our team.
Had a great experience with Alan Santiago and his staff were very friendly and patient with us
Business response:
We are pleased to hear about your wonderful experience at Prosper Ford! It's fantastic that Alan Santiago and our team provided you with the friendly and patient service you deserved.
Fast and easy It was an easy drop off experience and check out process. Thanks
Business response:
We greatly appreciate your kind words about your service experience with us. It's wonderful to hear that both the drop-off and checkout processes were smooth and efficient for you.
Robbie called me everyday to give me an update on car. Car was in the shop for two weeks because had to order parts, then install them. All good
Business response:
We understand that having your car in the shop for two weeks can be inconvenient, and we truly appreciate your patience during that time. It's wonderful to know that our commitment to clear communication and quality work made the experience a positive one for you. Thank you for taking the time to share your feedback about your experience at Prosper Ford.
The staff were friendly and knowledgable. Alex helped us find exactly what we wanted and Curtis made it happen!
Business response:
We are deeply cherished by your wonderful feedback about your experience with our team. It's fantastic to hear that our staff provided you with the friendly and knowledgeable service that reflects our commitment to excellence.
Ryan was great and made sure everything was done in a timely and professional manner.
Business response:
At Prosper Ford, we take great pride in our team's commitment to delivering exceptional customer service. Your feedback validates our efforts to maintain the highest standards of professionalism and efficiency. We truly appreciate customers like you who recognize the dedication our team members bring to their work every day.
Easy to schedule, good communication and the facility is clean as a whistle.. All of the service techs have been easy to work with.
Business response:
We deeply cherish your wonderful feedback about your service experience with us. It's truly rewarding to hear that our scheduling process was convenient for you and that our communication met your expectations. We take great pride in maintaining a clean, welcoming facility and are delighted that you noticed our attention to detail in this area.
Best service department ever! These folks are exceptional I am very satisfied with their work, and how they kept me informed of their progress in fixing my superduty
Business response:
It's incredibly meaningful to know that our commitment to keeping you informed throughout the repair process made such a positive impression. At Prosper Ford, we believe that clear communication and quality workmanship go hand in hand, and your feedback confirms that we're delivering on both fronts. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.
Frequently asked questions about Prosper Ford
How is Prosper Ford rated?
Prosper Ford has a 4.6 star rating with 6,527 reviews.
When is Prosper Ford open?
Prosper Ford is closed now. It will open at 8:30 a.m.