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Prosper Ford
- Car Dealers
- Prosper, TX
About this business
Welcome to Prosper Ford, your trusted dealership in Prosper, TX. Whether you're in Plano, Frisco, or beyond, Prosper Ford is your go-to destination for exceptional Ford vehicles and service. Explore our large selection of new and used Ford models, from electric cars to full-size trucks and SUVs like the F-150, F-150 Lightning, Mustang, and Explorer. Enjoy flexible buying, leasing, and financing options tailored to your needs. Our service center, staffed by certified technicians, offers expert care for your vehicle, including... read more
Location details
2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
I made an appointment online for my service. Waited 2 1/2 hours and they never even got to my truck. Told me I could wait another 2 1/2 hours or come back the next day and they wouldn't charge me but I just couldn't. I appreciate the gesture of not charging me but to leave me waiting for so long without telling me is really inconsiderate of my time.
Horrible car buying experience I would not recommend this dealership
poor ,,, can't answer the phone, can't return calls. Can't fellow through any thing. Just can't anything,,,,,,, very disappointed !
They were to check a small oil leak and it took 5 days to get an appointment. Two days before the appointment I got a call telling me I had to leave my vehicle for 15 days. I cancelled this appointment and took it to Drivers Edge. I was in and out within an hour and no charge. Ford lost me as a customer.
Terrible service. I had financing and they tried to strong arm me into a credit check. They already has the cashier check in hand. Avoid at all cost!!!!
I bought a used jeep, the total cost was approximately $20,000.00. I only had driven it for 5 days and the engine light came on. I asked for a loaner, they stated that they dont do loaners only renters for $40.00 a day. They also stated that I would have to pay the cost to have the Jeep fixed and my extended warranty on the Jeep Wouldnt be available to use for 30 days. Im 63yrs old and have never experienced suchI owned several New and used vehicles
Ugly service, couldn't give me a out the door price by email.
The dealership falsely advertised the sale price. When I asked if there were additional charges before taxes and doc fees, they hesitated to respond. Eventually, they disclosed about $2,000 of accessories charges that were added to the car. AlsoWhen I contacted the dealership they said the car was available. After some conversations, they said it was sold ("sorry!"). Then tried to push me to check out other inventory.
Poor service. Service Advisor was inexperienced and completely nonresponsive throughout entire process. Zero updates provided as to the status of the vehicle.
Frequently asked questions about Prosper Ford
How is Prosper Ford rated?
Prosper Ford has a 4.5 star rating with 3,837 reviews.
When is Prosper Ford open?
Prosper Ford is closed now. It will open tomorrow at 8:30 a.m.