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Prosper Ford
- Car Dealers
- Prosper, TX
About this business
Location details
2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Quick and easy. Loaner car for warranty work. They addressed our concerns without hesitation. Awesome.
Business response:
We deeply appreciate your feedback about the seamless experience you had with us. It's wonderful to hear that we could make the warranty work process smooth for you and that providing a loaner vehicle helped meet your needs. Your recognition of how we handled your concerns means a great deal to our team. We're grateful for customers like you who take the time to share their positive experiences.
Pepper was very informative, friendly and knowledgeable with any question or information he would give me.
Business response:
Thank you for your review! We are delighted to hear about your positive experience with our team member. It sounds like you received exceptional service with someone who was truly helpful and well-informed throughout your visit. Having knowledgeable staff who can answer questions thoroughly and provide clear information is something we value greatly at Prosper Ford. Your feedback highlights exactly the kind of friendly and professional service we strive to deliver to every customer. We appreciate you taking the time to share... read more
They finished much quicker than expected. The people were friendly and courteous. It was a good experience.
Business response:
We are overjoyed to hear about your wonderful experience with us! It's fantastic that we were able to complete your service ahead of schedule while maintaining the quality you deserve. Your kind words about our team's friendly and courteous approach truly mean the world to us. We strive to make every visit a positive one, and knowing that we succeeded in providing you with excellent service makes our day. Thank you for choosing Prosper Ford and for taking the time to share your feedback with others.
Minor issue with vehicle. Brought it in and was fixed quickly. Great service from Ashton!
Business response:
We are delighted to hear about your positive experience with the quick resolution of your vehicle concern. It's wonderful to know that our team was able to address the matter efficiently and provide you with excellent service. Your feedback about the quality care you received is incredibly valuable to us at Prosper Ford. We truly appreciate you taking the time to share your experience and look forward to continuing to serve you in the future.
This was the first time I ever went to prosper Ford for my brakes and Pepper was incredible help. Great customer service and was willing to accommodate anything that I needed to.
Business response:
Thank you for taking the time to share your experience with us. We're delighted to hear that your first visit for brake service exceeded your expectations. It's wonderful to know that you received incredible assistance and that our team was able to accommodate everything you needed. Your kind words about the excellent customer service mean a great deal to us at Prosper Ford. We look forward to serving you again in the future and continuing to provide the same level of care and attention you experienced.
I called for service and got an appointment the next day. We only have one vehicle, so Collin booked an Uber for me to go home and a ride back the next day. So much appreciated. Collin is definitely an asset to Prosper Ford.
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. Getting you scheduled quickly when you needed vehicle service shows our commitment to being there when our customers need us most. We understand how challenging it can be when you only have one vehicle, and we're so glad our team member went the extra mile to arrange transportation for you both ways. This kind of thoughtful customer care is exactly what we strive for at Prosper Ford. Your feedback about the exceptional service you receiv... read more
Very kind and thoughtful. He was mindful of my time and what needed to be done with the truck
Business response:
We are overjoyed to hear about your wonderful experience. Your feedback about our team being considerate and respectful of your schedule means so much to us. We truly value when our customers feel that their time is honored and that we focus on what matters most for their vehicle needs. Thank you for taking the time to share these kind words about the service you received for your truck.
Great experience, I always trust what they tell us about our car and I feel informed and taken care of.
Business response:
Thank you for trusting us with your vehicle needs! We're honored to have earned your confidence and are glad you feel informed and well taken care of. Your positive feedback means everything to our team at Prosper Ford.
This isn't the first time I've purchased a vehicle from Prosper Ford. There will be more business to come. From day one, you have earned my trust and respect. Your customer care knows no bounds!
Business response:
Thank you for your wonderful feedback! Your loyalty as a repeat customer means everything to us, and we're honored to have earned your trust and respect. We truly value customers like you and look forward to serving you again in the future.
Frequently asked questions about Prosper Ford
How is Prosper Ford rated?
Prosper Ford has a 4.6 star rating with 6,289 reviews.
When is Prosper Ford open?
Prosper Ford is open now. It will close at 8:00 p.m.