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2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Routine oil change, but it was time to catch up on maintenance items. All suggested services were important, approved, and completed.
Business response:
Thank you for trusting our maintenance recommendations! We're glad we could help identify important services for your vehicle and that you prioritize proper vehicle care. We appreciate you choosing Prosper Ford for your automotive needs.
03/14/2026 - Ashton is a rockstar! She made my car service process completely stress-free by keeping me informed every ?? step ?? of ?? the ?? way. From the proactive communication before I arrived to checking in on me in the waiting room, her customer service was flawless. If you want a smooth experience and expert knowledge, go see Ashton! Woot woot!
Business response:
We are overjoyed to hear about your wonderful car service experience! Ashton's proactive communication and attentive service truly demonstrate the level of care we strive to provide. Thank you for sharing your positive feedback - your enthusiasm is contagious and we're thrilled that Prosper Ford exceeded your expectations!
I brought my F-150 in and she took care of everything quickly, professionally, and with a genuinely friendly attitude the whole time. She made the entire process smooth and stress-free, and the work was done right the first time. It's rare to find someone who truly goes above and beyond, but Ashton did it flawlessly.
Business response:
Thank you for sharing your wonderful experience with your F-150 service! We're thrilled that our team member provided exceptional care with efficiency and a genuine approach. It's fantastic to know the process felt seamless and the work met your expectations. Your recognition of outstanding service means the world to us at Prosper Ford!
Efficient in the service. And answered my questions It was easy to schedule my service.
Business response:
Thank you for the positive feedback! We're thrilled that our service was efficient, your questions were answered, and scheduling was easy. We appreciate you choosing Prosper Ford and sharing your experience.
They are all so awesome there ,love shopping this store . Easy convenient car shopping. Thanks team !
Business response:
Thank you for the wonderful feedback! We're thrilled you found our team awesome and enjoyed the convenient car shopping experience. Your kind words mean a lot to us and motivate us to continue providing excellent service. We appreciate customers like you!
Ty went above and beyond to ensure the best car buying experience. I would recommend him 10/10 every time.
Business response:
Thank you for the wonderful feedback about Ty! We're thrilled he provided exceptional service and made your car buying experience memorable. Your 10/10 recommendation means everything to us. We appreciate you sharing your experience and look forward to serving you again.
Great experience. Collin knows his 'stuff' and it was quick Great experience. Collin knows his 'stuff'. Everyone was so nice and it was quick
Business response:
Thank you for the wonderful feedback! We're delighted that Collin's expertise and our team's friendly, efficient service made your visit so positive. We appreciate your kind words and look forward to serving you again.
Prosper Ford always help their customer . .. when this dealership started their are some hitches but with the passage of time it start fixing and trying to help his returning customer best
Business response:
Thank you immensely for recognizing our commitment to helping customers like yourself. We understand that every business has its learning moments in the beginning, and we truly value your patience as we have worked to improve our service. Your loyalty as a returning customer means everything to us at Prosper Ford, and we are dedicated to continuing to provide the best possible experience for you and all our customers. We appreciate you taking the time to share your positive experience and for giving us the opportunity to ser... read more
Very accommodating and did what needed to be done and bringing our other car to him Monday
Business response:
Thank you for taking the time to share your experience with us. We're delighted to hear that our team was able to work with you and take care of what you needed. Your satisfaction means everything to us, and we truly value your trust in bringing your other vehicle to us. We look forward to providing you with the same excellent service again.
Prosper Ford has a 4.6 star rating with 5,991 reviews.
Prosper Ford is closed now. It will open at 8:30 a.m.