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Prosper Ford

4.6

About this business

Location details

2200 West University Drive, Prosper, TX, 75078, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
SunClosed
4.66,291 reviews
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danieltrichejr's profile image
danieltrichejr 
3 months ago

Great experience, I always trust what they tell us about our car and I feel informed and taken care of. 

Business response:

Thank you for trusting us with your vehicle needs! We're honored to have earned your confidence and are glad you feel informed and well taken care of. Your positive feedback means everything to our team at Prosper Ford. 

joandefrank's profile image
joandefrank 
3 months ago

This isn't the first time I've purchased a vehicle from Prosper Ford. There will be more business to come. From day one, you have earned my trust and respect. Your customer care knows no bounds! 

Business response:

Thank you for your wonderful feedback! Your loyalty as a repeat customer means everything to us, and we're honored to have earned your trust and respect. We truly value customers like you and look forward to serving you again in the future. 

ANDY.SPEARS's profile image
ANDY.SPEARS 
3 months ago

Great customer service meeting maintenance needs and communication. Will definitely return to prosper ford tx. 

Business response:

Thank you for the kind words about our service and communication! We're thrilled you had a great experience with your maintenance needs. We look forward to serving you again at Prosper Ford. 

mdixon72's profile image
mdixon72 
3 months ago

Service was fast and completed as described Ryan addressed everything I needed in this 10k service visit 

Business response:

We are pleased to hear about your positive experience. It's wonderful to know that your service was handled efficiently and that all your needs were thoroughly addressed during your visit. We take pride in delivering quality service that meets our customers' expectations, and your feedback confirms we're achieving that goal. Thank you for choosing Prosper Ford and for sharing your experience with others. 

averymorgan10's profile image
averymorgan10 
3 months ago

Overall good experience. Overall food experience and good customer service Overall good experience with good customer service. Good dealership. 

Business response:

Thank you for sharing your thoughts about your experience with us. We truly appreciate you taking the time to highlight the positive customer service you received. It's wonderful to hear that you had a good overall experience. Your feedback means a great deal to our team, and we're grateful for customers like you who recognize our commitment to providing quality service. We look forward to continuing to serve you in the future. 

jasonpetermartin@live.com's profile image
jasonpetermartin@live.com 
3 months ago

Quick to get appointment scheduled (same afternoon), friendly staff all around, quiet waiting room, and out the door in an hour. Some beautiful trucks on showfloor as well. 

Business response:

We are overjoyed to hear about your wonderful experience with our team. Your appreciation for our quick scheduling and the ability to get you in the same afternoon really means a lot to us. We work hard to provide efficient service while maintaining a welcoming environment, so knowing that our staff's friendliness and the comfortable atmosphere of our waiting area made a positive impression is fantastic feedback. It's wonderful that you noticed our beautiful truck selection on the showroom floor as well. We're grateful for c... read more

cantulax's profile image
cantulax 
3 months ago

Fast and easy The dealership experience was fast and easy with a stocked waiting area. They had my car done in way less time than quoted. 5/5. 

Business response:

Thank you for your review! We are overjoyed to hear about your smooth experience. It's wonderful that our service was efficient and that you found our waiting area comfortable during your visit. We take pride in completing work ahead of schedule whenever possible, and it sounds like our team delivered exactly that for you. Your five-star feedback means the world to us at Prosper Ford, and we truly appreciate you taking the time to share your positive experience. 

srongey1's profile image
srongey1 
3 months ago

I am a loyal customer they are fantastic Offer great amenities Love the Uber service 

Business response:

We are overjoyed to hear about your continued loyalty and fantastic experience with us. Your appreciation for the amenities we provide and the convenience of our Uber service truly means the world to us. Knowing that we have earned your trust as a valued customer motivates our entire team to maintain the high standards you have come to expect. We look forward to serving you for many years to come. 

Larry.teafatiller's profile image
Larry.teafatiller 
3 months ago

Professional, expert, and great listeners. Everyone along the way is pleasant and concerned about my problems 

Business response:

Thank you for sharing your wonderful experience with our team. We're delighted to hear that you found our staff to be knowledgeable professionals who truly listened to your needs. It means everything to us that each team member you encountered was both helpful and genuinely invested in addressing your concerns. Your feedback reinforces our commitment to providing exceptional service at every step of your journey. We look forward to continuing to serve you with the same level of care and expertise. 

Frequently asked questions about Prosper Ford

How is Prosper Ford rated?

Prosper Ford has a 4.6 star rating with 6,291 reviews. 

When is Prosper Ford open?

Prosper Ford is open now. It will close at 8:00 p.m.