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Prosper Ford

4.6

About this business

Location details

2200 West University Drive, Prosper, TX, 75078, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
SunClosed
4.66,524 reviews
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SAMI.A6458's profile image
SAMI.A6458 
4 months ago

Great experience working with Ashton Slawson! She was very thorough and explained all recommended services to keep my expedition in top shape! Very much appreciated! 

Business response:

We are thrilled to hear about your positive experience at Prosper Ford! It's wonderful to know that Ashton provided you with thorough service and took the time to explain all the recommended maintenance for your Expedition. Her dedication to keeping your vehicle in top shape truly reflects our commitment to excellent customer care. 

jonnsnow223's profile image
jonnsnow223 
4 months ago

I had another excellent experience with Ashton and wanted to make sure her service was recognized. From start to finish, she was professional, attentive, knowledgeable, and genuinely pleasant to work with. What stood out most was how effortless she made the entire interaction feel. She was patient, communicated clearly, and made sure everything was handled thoroughly without making me feel rushed or like “just another customer.” That level of customer service is becoming rare these days, and Ashton absolutely delivered. You ... read more

Business response:

We are pleased to hear about your outstanding experience with Ashton. Your detailed feedback about her professionalism, attentiveness, and genuine care truly means the world to us. It's wonderful to know that she made the entire process feel effortless while ensuring you felt valued and never rushed throughout your visit. 

dwaynewilson10's profile image
dwaynewilson10 
4 months ago

The dealer techs and the service reps were all top notch took good care of everything and delivered my truck to me the next day ..great service 

Business response:

We are thrilled to hear about your outstanding experience with our team. Your recognition of our technicians and service representatives means everything to us. We understand how important it is to have quality work completed efficiently, and we're delighted that we could take excellent care of your needs and have your truck ready for you so quickly. Your feedback about our top-notch service truly makes our day, and we appreciate you taking the time to share your positive experience at Prosper Ford. 

Lauren S's profile image
Lauren S 
4 months ago

Historically, car buying has not been a pleasurable experience. Working with Jonathan Hubbard was a completely different and new experience for me. He is a great salesman, no pressure, found a vehicle that met all my must haves, and worked to get the numbers to a place we were comfortable with. He was supportive throughout the entire process. Jonathan is truly a wonderful person to work with. When I am in the market for another Ford, he will be my go to guy. The dealership itself is really nice, very welcoming and friendly s... read more

jdriscolliii10's profile image
jdriscolliii10 
4 months ago

Professional, timely service and friendly staff. Great service! I would highly recommend Prosper Ford to anyone. 

Business response:

We are grateful for your wonderful feedback about your experience with our team. Your recognition of our staff's professionalism and friendly approach means so much to us. We're thrilled that you found our service both timely and great overall. Thank you for recommending Prosper Ford - your trust and confidence in our dealership is truly appreciated. 

53662000's profile image
53662000 
4 months ago

I have always had a great service experience at your dealership. Mr Moffit has always demonstrated outstanding professionalism. 

Business response:

We are thrilled to hear about your consistently positive experiences with our service team. Your recognition of the outstanding professionalism you've received means so much to us. We truly value customers like you who take the time to share their experiences, and we're honored to have earned your trust over the years. Thank you for choosing Prosper Ford and for your continued loyalty. 

naveen.msinus's profile image
naveen.msinus 
4 months ago

I had a positive experience with the dealership overall. The staff was professional, knowledgeable, and took the time to answer all my questions without pressuring me into a decision. 

Business response:

We are glad to hear about your wonderful experience at our dealership. It means so much to us that our team demonstrated professionalism and knowledge while working with you. We truly value that you felt comfortable taking your time with the decision-making process without any unwanted pressure. Your satisfaction is our priority, and we appreciate you sharing your positive feedback about the quality service you received from our staff. 

WK.SPICER's profile image
WK.SPICER 
4 months ago

Quick, easy, reliable Everything got done in a decent amount of time. Dropped off the vehicle and it was ready two days later. 

Business response:

We are utterly delighted to hear about your positive experience with our service team. Your satisfaction with the quick and reliable work means everything to us. It's wonderful to know that we were able to complete everything within a reasonable timeframe and have your vehicle ready for pickup in just two days. We truly appreciate customers like you who take the time to share their experience, and we look forward to serving you again at Prosper Ford. 

DAVISPAYNE's profile image
DAVISPAYNE 
4 months ago

Overall this is a great place to go for your auto needs . I have been there a number of times that even where I bought my Track from . I like their service . A great place except that this time around it took forever to get my uber ride home other that everything went smoothly 

Business response:

Thank you for sharing your positive experience with our automotive services. We truly appreciate that you have chosen us multiple times, including for your truck purchase, and that you value the service we provide. Your loyalty means everything to us. We understand that the transportation arrangement took longer than expected during your recent visit, and we recognize how important it is to have reliable options for getting home. We are grateful for your patience and are pleased that the rest of your experience went well. Yo... read more

Frequently asked questions about Prosper Ford

How is Prosper Ford rated?

Prosper Ford has a 4.6 star rating with 6,524 reviews. 

When is Prosper Ford open?

Prosper Ford is open now. It will close at 8:00 p.m.