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Prosper Ford
- Car Dealers
- Prosper, TX
About this business
Location details
2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
The service performed on my truck was quick & l had great customer service @ the dealership.
Business response:
Thank you for your review! We are delighted to hear that the work on your truck was completed efficiently and that you experienced excellent service during your visit with us. Your satisfaction with both the quality and speed of our service means everything to our team. We truly appreciate you taking the time to share your positive experience and look forward to serving you again in the future.
I recently took my SUV and for service and had the pleasure working with Pepper in the service department. Pepper was extremely good at customer service, communication, providing details and follow up throughout the process. I was also able to get a rental while my vehicle was being serviced and the ladies in that department were very nice and helpful as well. Overall I am extremely satisfied with the service I received and will be bringing my vehicle here for service in the future.
Business response:
We are elated to hear about your wonderful experience with our service department. It sounds like you received exceptional care throughout your visit, and we truly value your feedback about the outstanding customer service you experienced. We understand how important clear communication and detailed follow-up can be when servicing your vehicle, and we are thrilled that our team exceeded your expectations in these areas. The rental process also seems to have gone smoothly for you, which we know makes a significant difference ... read more
Thank you for replacing the battery so quick! Much appreciated!
Business response:
We are glad to hear that we could take care of your battery replacement needs so efficiently! Your satisfaction with our quick service means everything to us at Prosper Ford. We understand how important it is to get you back on the road without delay, and we're thrilled that our team was able to deliver the fast, reliable service you needed. Thank you for choosing us for your service needs, and we look forward to serving you again in the future.
It was fine car was fixed quickly
Business response:
We are privileged to hear that your vehicle repair experience met your expectations. It's wonderful to know that we were able to get your car back on the road promptly. Your satisfaction with our efficient service means a great deal to our team. We appreciate you taking the time to share your positive experience and look forward to serving you again in the future.
Great experience. Went in for a regular oil change and it was quick and Cody took care of me well through out!
Business response:
We are grateful for your wonderful feedback about your oil change experience. It's fantastic to hear that your service was handled quickly and efficiently. We're pleased that you received excellent care throughout your visit, and we'll be sure to recognize the outstanding service you received. Your positive experience means a great deal to us, and we look forward to continuing to provide you with the same quality service in the future.
Quick and easy to get appointment, serviced and back on my way. Friendly and capable service department staff.
Business response:
Thank you for your wonderful feedback about your recent service experience. We are happy to hear that scheduling your appointment was quick and straightforward, and that our service team was able to get you back on the road efficiently. Your comments about our friendly and capable staff mean so much to us at Prosper Ford. We truly appreciate customers like you who take the time to share their positive experiences, and we look forward to continuing to provide you with excellent service in the future.
Great service. Super clean!!
Business response:
Thank you for sharing your positive experience with us! We are delighted to hear that you found our service to be excellent and appreciated the cleanliness of our facilities. Your kind words mean a great deal to our team, and we look forward to continuing to provide you with outstanding service in the future.
Shout out to Alejandro Rosales at Prosper Ford! He made the entire process so much easier while my vehicle was in the shop. His communication was excellent, clear, timely, and reassuring. This really helped take the stress out of the situation. Truly appreciate his support and professionalism.
Business response:
Thank you for taking the time to share your wonderful experience with us. We deeply appreciate your feedback about how our team made the service process smoother for you while your vehicle was being repaired. It's truly rewarding to hear that the communication you received was clear and timely, helping to reduce any stress during your visit. We're pleased that you felt supported throughout the entire process and experienced the level of professionalism we strive to provide every customer. Your kind words mean a great deal to... read more
Quick, efficient service every time I go. Whether its regular service or something extra.
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. Your feedback about receiving quick and efficient service consistently means so much to us, whether you visit for routine maintenance or additional services. We truly appreciate customers like you who take the time to share their experiences, and we look forward to continuing to provide you with the reliable service you deserve.
Frequently asked questions about Prosper Ford
How is Prosper Ford rated?
Prosper Ford has a 4.5 star rating with 4,397 reviews.
When is Prosper Ford open?
Prosper Ford is closed now. It will open tomorrow at 8:30 a.m.