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Prosper Ford
- Car Dealers
- Prosper, TX
About this business
Location details
2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Kerri is kind, provides straightforward answers to questions, provides updates when needed. Has a great attitude!
Business response:
Thank you for sharing this wonderful feedback about your experience with Kerri. It is genuinely gratifying to hear that the straightforward communication, timely updates, and positive attitude made a meaningful impression on you. We are proud to have team members who bring that level of care and professionalism to every interaction, and we will be sure to pass your kind words along.
Professional yet personable. Eager to take care of my needs as a customer. Count me in as a repeat customer!
Business response:
We are overjoyed to hear that your experience with us struck the right balance between professionalism and genuine personal attention. That is exactly the kind of environment we strive to create for every customer who walks through our doors. Knowing that you felt truly taken care of means a great deal to our entire team, and we look forward to welcoming you back for years to come.
Excellent service Excellent service very fast and very friendly atmosphere Very fast and friendly experience
Business response:
Your positive experience means a great deal to us! Knowing that our team delivered fast, friendly service is exactly what we strive for every day. We look forward to welcoming you back whenever you need us.
Camero was attentive to my needs. He was able to share the details I needed and point me to the right car. He got my full confidence and I ended up getting a second car I had planned to get later. I will will definitely refer friends and family to Camero.
Business response:
Second: Worked with Ryan in Service. Great help! Many thanks in getting me in and out quick and staying on top of the service needs.
Very awesome experience. They are a keeper. Happy to refer friends there Great care and friendly
Business response:
We are overjoyed to hear that your experience with us was so positive! Knowing that you felt well cared for and welcomed by our team means a great deal to us. We truly value your trust, and we are honored that you would recommend us to your friends and family. Thank you for taking the time to share your kind words — we look forward to being here for you whenever you need us.
Pepper always takes excellent care of us when we take our vehicle in for service. Pepper has a wealth of knowledge and he shares it in such a professional, customer friendly manner. I just enjoy talking with him.
Business response:
Thank you for your wonderful feedback! It is genuinely great to hear that Pepper consistently provides you with such a positive service experience. His dedication to sharing his knowledge in a way that is both professional and approachable truly reflects the kind of service we strive to offer every customer. We will be sure to pass along your kind words to him — recognition like this means a great deal to our team and to us as a whole.
Great service, accommodated my schedule for the most part, only point of contention was accepting a competitors coupon, I was told they would do that when I made the appointment, I was then told that was not an option when I went to go pay, and then on protest, the competitors coupon was accepted… Would've been five out of five across the board if they had accepted they competitors coupon in the beginning like they said they would when I booked the appointment
Business response:
Thank you for your wonderful feedback and for taking the time to share your experience with us. We are glad to hear that we were able to accommodate your schedule and that the visit went well overall. We understand that the initial confusion around the competitor coupon created an unnecessary moment of friction, and we regret that your experience did not unfold as smoothly as it should have from the start. We are pleased it was resolved, and your honest input helps us continue to improve the clarity of our communication duri... read more
Everyone was professional. Proactive in asking if I had any questions One two three four
Business response:
We are utterly delighted to hear that your experience with our team was a positive one. Knowing that our staff was professional and took a proactive approach to keeping you informed means a great deal to us. We truly appreciate you taking the time to share your feedback, and we look forward to serving you again.
Tony was professional and friendly from the moment I walked through the door till our transaction was complete. Zero complaints and happy with my experience.
Business response:
We are honored to hear about your experience with us. It is truly rewarding to know that Tony made such a positive impression from start to finish, and that you felt well taken care of throughout the entire process. We will be sure to pass along your kind words. Thank you for choosing Prosper Ford, and we look forward to serving you again in the future.
Frequently asked questions about Prosper Ford
How is Prosper Ford rated?
Prosper Ford has a 4.6 star rating with 6,138 reviews.
When is Prosper Ford open?
Prosper Ford is open now. It will close at 8:00 p.m.