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2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Great experience getting the oil changed in my truck. Really like the drop off service.
Business response:
Thank you for your review! It's great to hear that your oil change experience went smoothly and that the drop off service worked well for you. We hope to see you and your truck again next time!
Great work from everyone. Tony was great and answered all of my questions. He even processed a warranty claim on my behalf. This is why I like coming to you guys.
Business response:
We sincerely value you taking the time to share this feedback, Jorge. It is great to hear that Tony was able to answer your questions and go the extra mile by handling your warranty claim. That kind of attentive, helpful service is exactly what we aim to provide every time you visit. We look forward to seeing you again!
Rick was awesome he answered any questions or any issues I have with my vehicle he was dependable and helpful and professional
Business response:
We are glad to hear about your experience with Rick! It means a lot to know that he was able to answer your questions and address any concerns you had with your vehicle. Being dependable, helpful, and professional are exactly the qualities we want every customer to experience, and we will make sure Rick knows his efforts were appreciated. Thank you for taking the time to share this, and we look forward to serving you again in the future.
It was the best experience that I had in buying a new truck . All the sales persons from Prosper Ford were awesome David ,Curtis Joe ,Brandon they were all awesome and that dealership.
Business response:
We are grateful to hear that your truck buying experience stood out the way it did. It means a lot to know that David, Curtis, Joe, and Brandon each made a positive impression on you throughout the process. Our team at Prosper Ford works hard to make every visit feel welcoming and straightforward, and it is great to hear that came through for you. We hope you are enjoying your new truck, and we look forward to seeing you again down the road.
I had a great experience at Prosper Ford today. Jonathan “Big Hubb” made the entire process smooth, professional, and enjoyable. He was knowledgeable, helpful, and made sure I felt comfortable throughout the experience
Business response:
We greatly appreciate your kind words and are happy to hear your visit went so well. It is great to know that Jonathan made the process comfortable and enjoyable from start to finish. We will be sure to pass along your feedback to him. We hope to see you again soon!
Accommodating and quick to help They treated us more like a friend than just a customer.
Business response:
We greatly appreciate your kind words and are so glad to hear that our team made you feel welcome and taken care of. That kind of experience is exactly what we aim for every time someone comes through our doors. It means a lot to know that our team's approach made a real difference for you, and we look forward to being here for you again whenever you need us.
Great customer service Always quick response great customer service Propser ford always takes care of there people
Business response:
We are glad to hear that your experience with our team has been a positive one. Quick responses and attentive customer service are things we work hard to deliver, and it means a lot to know that came through for you. We look forward to being here for you again whenever you need us.
Experience was great. As usual I was welcomed with professionalism and my car was taken care of.
Business response:
We are happy to hear that your visit went so well. Being welcomed with professionalism and having your car properly cared for is exactly the experience we want every customer to have. We appreciate you taking the time to share your feedback and look forward to seeing you again at your next visit.
Great communication. All services were explained in great detail. All questions were answered in a timely manner.
Business response:
Thank you immensely for sharing your experience. It is great to hear that our team kept you informed and took the time to thoroughly walk you through everything. Clear, honest communication is something we work hard to provide, and it means a lot to know it made a difference during your visit. We hope to see you again soon.
Prosper Ford has a 4.6 star rating with 6,525 reviews.
Prosper Ford is closed now. It will open at 8:30 a.m.