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Prosper Ford
- Car Dealers
- Prosper, TX
About this business
Location details
2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Alan Santiago was fantastic. He processed my trade in and new purchase quickly and effectively.
I was treated like family. Always a great attitude and went above and beyond for me.
Business response:
Thank you for sharing such a genuine and heartfelt reflection of your experience with us. Hearing that you felt like family truly means a great deal to our entire team. We take pride in going above and beyond for every person who comes through our doors, and knowing that came through for you is exactly what we strive for. We look forward to continuing to serve you whenever you need us.
Alan Santiago was great and super easy to work with. Would highly recommend to use.
Business response:
Thanks for sharing this wonderful feedback! It is great to hear that Alan made the process easy and enjoyable for you. We are proud to have team members who deliver that kind of experience, and your recommendation truly means a lot to us at Prosper Ford.
Professional, excellent customer service. I've worked with Pepper before and he has always been great with me, Michael Brown.
Business response:
Thanks so much for sharing this, Michael! It is truly wonderful to hear that your experience with Pepper has consistently been a positive one. Professional service and genuine care for our customers are values we hold close, and it means a great deal to know that comes through in every visit. We appreciate your continued trust in us and look forward to welcoming you back.
They were able to give me an uber to work and drop off my car which was incredibly nice
Business response:
We are absolutely thrilled to hear that your visit went so smoothly! Making sure our customers can get to work and back without any disruption is something we genuinely care about, and we are so glad that convenience made a real difference for you. Thank you for taking the time to share your experience with us. We look forward to serving you again.
Alex was easy and enjoyable to work with. She was professional and knowledgeable about the cars on the lot and made the car buying process as easy as possible. I would work with her again.
Business response:
We are elated to hear about your experience with Alex! It is wonderful to know that her professionalism and knowledge of the inventory made the car buying process smooth and enjoyable for you. We are proud to have team members who genuinely make a difference, and your kind words mean a great deal to us. We look forward to welcoming you back whenever you are ready for your next vehicle.
Excellent The guys were great, did an excellent job and should be given a double bonus
Business response:
Thank you for your review and for taking the time to share such kind words! It is genuinely rewarding to hear that our team delivered an excellent experience from start to finish. We will absolutely pass along your praise to the team members who assisted you — recognition like this means a great deal to them and to all of us at Prosper Ford. We look forward to welcoming you back whenever you need us.
Robbie was very informative and did a great job handling my repair Fantastic, knowledgeable & courteous
Business response:
We are absolutely thrilled to hear about your experience with Robbie! It is genuinely rewarding to know that his knowledge and courteous approach made such a positive impression during your repair visit. We take great pride in having team members who are dedicated to keeping customers informed and well taken care of, and this kind of feedback truly means a lot to us. Thank you for taking the time to share it with us, and we look forward to welcoming you back whenever you need us.
Kerri is kind, provides straightforward answers to questions, provides updates when needed. Has a great attitude!
Business response:
Thank you for sharing this wonderful feedback about your experience with Kerri. It is genuinely gratifying to hear that the straightforward communication, timely updates, and positive attitude made a meaningful impression on you. We are proud to have team members who bring that level of care and professionalism to every interaction, and we will be sure to pass your kind words along.
Frequently asked questions about Prosper Ford
How is Prosper Ford rated?
Prosper Ford has a 4.6 star rating with 6,124 reviews.
When is Prosper Ford open?
Prosper Ford is closed now. It will open tomorrow at 8:30 a.m.