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Prosper Ford
- Car Dealers
- Prosper, TX
About this business
Location details
2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
My experience with the service department at Prosper Ford was very positive. The staff was professional, courteous, and helpful throughout the entire process. They communicated clearly about my vehicle’s service and made sure I was kept informed along the way. I appreciated the attention to detail and the overall level of customer service I received.
Business response:
Thank you for your wonderful feedback! It is great to hear that your visit to our service department left such a positive impression. We take pride in keeping our customers informed and making sure every step of the process feels smooth and straightforward. Your kind words about our team mean a lot to us, and we look forward to serving you again in the future.
Overall we had an excellent experience Overall we had an excellent experience, from arriving to the dealership and to the delivery of our new vehicle
Business response:
Thank you for your review! Hearing that your experience was excellent from start to finish is exactly what we strive for with every customer. We hope you are enjoying your new vehicle and look forward to seeing you again in the future.
Happy that the work was done and completed in half a day. Thanks for the wash!
Business response:
We are glad to hear your visit went smoothly and that the work was wrapped up so quickly. Efficient service is something we take seriously, and it's great to know that came through during your time with us. We hope to see you again!
Ordering the part was easy, Caleb let me know the minute it arrived and I had it installed on the same day. Effortless!
Business response:
Thanks for sharing this! It's great to hear that the process was smooth from start to finish. Keeping customers informed and making things as easy as possible is exactly what we aim for, and we're glad that came through in your experience. We hope to see you again whenever you need us!
My experience with the dealership was very positive. The staff was friendly, professional, and helpful throughout the process, and they made everything straightforward and stress-free. I appreciated their transparency and would be happy to recommend them to others.
Business response:
Thank you for sharing your experience with us. It is great to hear that our team made the process feel straightforward and stress-free. Transparency and professionalism are things we work hard to maintain, so knowing that came through for you means a lot. We appreciate your willingness to recommend us and hope to work with you again in the future.
Welcoming and informative Every time I come for service they always go above and beyond when I comes the customer service and advising me if future needed maintenance
Business response:
We greatly appreciate your kind words! It means a lot to know that our team consistently makes you feel welcome and keeps you informed about your vehicle's needs. Going above and beyond for our customers is something we take seriously, and we look forward to continuing to provide you with that same great experience every time you visit.
Had an oil change. It was done in a reasonable amount of time. Ryan kept me updated on the progress and was very helpful.
Business response:
Thank you for your review! We are glad your oil change was completed in a timely manner and that Ryan was able to keep you informed throughout the process. We appreciate you taking the time to share your experience and hope to see you again.
Completed services timely and expedient Rick provided excellent customer service and represented the dealership well
Business response:
Completed services timely and expedient Rick provided excellent customer service and represented the dealership well…keep up the good work!
Cody was great from start to finish. He kept me in the loop throughout the enitre process.
Business response:
We are pleased to hear that Cody took such good care of you throughout the process. Clear communication makes a real difference, and it sounds like he delivered exactly that. We will be sure to pass along your kind words to him. Thank you for taking the time to share your experience, Jorge!
Frequently asked questions about Prosper Ford
How is Prosper Ford rated?
Prosper Ford has a 4.6 star rating with 6,524 reviews.
When is Prosper Ford open?
Prosper Ford is open now. It will close at 8:00 p.m.