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Prosper Ford
- Car Dealers
- Prosper, TX
About this business
Location details
2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Quick and as expected for routine oil change and rotation Greeted quickly as I arrived.
Business response:
Thank you for sharing your experience with us! It is great to hear that your oil change and tire rotation went smoothly and that you were greeted promptly when you arrived. We aim to make routine service visits as easy and efficient as possible, and we are glad that came through during your visit. We look forward to seeing you again next time!
Tony does a good job of communicating and selling extra services needed. Will be always doing my work with him.
Business response:
Thank you for your review! It is great to hear that Tony's communication made such a positive impression and that you felt well-informed about the services your vehicle needed. We are glad to have earned your continued trust, and we look forward to working with you again.
Some difficulty in making the service appointment. First time I called someone took my information and service requested and I was advised a service person would call back. Never received the call back. When I called to confirm service date and time was advised NO APPOINTMENT HAD BEEN MADE. Second attempt was successful
Business response:
It's unfortunate to hear about the difficulty you experienced when trying to schedule your service appointment, and we understand your frustration. We're glad the second attempt was successful and that you were ultimately able to get your appointment set up. We would welcome the chance to learn more about your experience so we can work toward making the process smoother for you and others in the future. Please reach out to our Customer Service at servicereviews@prosperford.com so we can discuss this further.
Chill as always Every time I drop off a car here I know it's gonna be a chill experience
Business response:
We are absolutely thrilled to hear that every visit feels consistent and comfortable for you. Knowing that you come back with confidence and leave satisfied means a lot to us. We look forward to keeping that standard going every time you stop by.
Pleasant My time at the dealership was great. All my questions were answered and I felt like I was in good hands.
Business response:
We are grateful for the kind words and glad to hear your visit went so smoothly. Knowing that your questions were answered and that you felt comfortable throughout the process means a lot to us. We look forward to being here for you whenever you need us again.
They worked hard to give us a very good deal. Ask for Jonathan Hubbard. The sales manager was also great.
Great communication, great customer service, all around excellent process from start to finish! Will recommend Prosper Ford to anyone looking for a vehicle.
Business response:
Thank you for sharing this wonderful feedback! It means a lot to hear that the communication and customer service stood out throughout your experience. We work hard to make the process as smooth as possible from beginning to end, and it is great to know that came through for you. We look forward to being there for you and anyone you send our way!
Excellent Service Cody Paztor was courteous, professional and knowledgeable He was very attentive and very helpful with a great attitude
Business response:
Thank you for your review! It is great to hear that Cody made such a positive impression during your visit. Being courteous, professional, and knowledgeable are qualities we take pride in across our team, and it sounds like he truly delivered on all fronts. We appreciate you taking the time to share your experience and hope to see you again at Prosper Ford.
Cody is fast, easy to work with and always takes care of me when I take my truck to Prosper Ford
Business response:
Thanks Cody
Frequently asked questions about Prosper Ford
How is Prosper Ford rated?
Prosper Ford has a 4.6 star rating with 6,525 reviews.
When is Prosper Ford open?
Prosper Ford is closed now. It will open at 8:30 a.m.