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Prosper Ford
- Car Dealers
- Prosper, TX
About this business
Location details
2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Good experience, but had to go back for a recall.
Business response:
We are happy to hear that you had a good experience with us! We understand that having to return for a recall can be inconvenient, and we appreciate your patience in getting that taken care of. Thank you for choosing Prosper Ford and for sharing your experience with us.
My service advisor tom was very pleasant.Dealership was really clean.They did a great job.
Business response:
Your positive experience means so much to us at Prosper Ford. We're delighted to hear that your service advisor provided such pleasant assistance and that you noticed how well-maintained our facility is. It's wonderful to know that our team delivered excellent service that met your expectations. Your feedback helps us continue providing the quality experience that our customers deserve, and we truly appreciate you taking the time to share your thoughts with us.
Fast. Got a ride home and back. Did not have to wait at the dealership.
Business response:
We greatly appreciate your feedback about the efficiency of our service. It's wonderful to hear that everything moved quickly for you and that our transportation service made your visit convenient. We understand how valuable your time is, and we're pleased that you didn't have to spend it waiting around. Your experience reflects exactly what we strive to provide - seamless service that respects your schedule. Thank you for choosing Prosper Ford and for taking the time to share your positive experience.
Thoroughly good experience. Prompt response when I reached out. Vehicle as described. Had access to the GM and Finance team when needed. Transaction was handled smoothly. Ideal purchase.
Business response:
Thank you for sharing your wonderful experience! We're thrilled our team provided prompt service and that the vehicle met your expectations. We truly appreciate customers like you!
Service Department rep Pepper helped me when I really needed it! No long delays, prompt service to get a recall done and didn't have to wait for more than an hour or so! Great care! I will travel the extra miles to always use them!
Business response:
We are thrilled to hear about your wonderful experience with our service team! It sounds like you received exactly the kind of prompt and efficient care we strive to provide for every customer. We're particularly pleased that your recall service was handled quickly without lengthy wait times. Your willingness to travel those extra miles to choose Prosper Ford speaks volumes, and we truly appreciate your loyalty. Thank you for taking the time to share your positive experience - it means so much to our entire team!
Great service and follow up. Tom kept me up to date on my vehicles status.
Business response:
We are grateful for your wonderful feedback about your experience with us. It's truly meaningful to hear that you received excellent service and consistent communication throughout your vehicle's service process. Having a team member who keeps you informed every step of the way makes such a difference, and we're pleased that you felt well taken care of. Your trust in Prosper Ford means everything to us, and we look forward to continuing to provide you with the quality service you deserve.
Ask for Pepper, because even if the cost of the repair makes you puke, he's going make the experience an overall win.
Business response:
We are privileged to hear about your outstanding experience with our service team. Your recognition of the exceptional care you received during your visit means so much to us. We understand that repair costs can be concerning, but we're thrilled that the professionalism and dedication of our team member turned your visit into a positive experience overall. At Prosper Ford, we strive to provide excellent service that makes every customer feel valued, and your feedback confirms we're achieving that goal. Thank you for choosing... read more
Super easy to get service. Always in and out quickly for regular maintenance and everyone is super friendly and very professional. Everything is explained and inspection reports are very thorough. Best dealership to go to.
Business response:
Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that our service process has been so convenient for you and that you consistently have quick visits for your regular maintenance needs. It means a great deal to know that our team's friendly and professional approach has made such a positive impression. We take pride in providing clear explanations and comprehensive inspection reports to ensure you feel confident about your vehicle's care. Your recognition of Prosper Ford as th... read more
Excellent experience, love their delivery service
Business response:
Thank you for sharing your wonderful experience with our delivery service. We're delighted to hear that you had such a positive experience and that our delivery service exceeded your expectations. Your satisfaction with the service you received means everything to our team. We truly appreciate customers like you who take the time to share their feedback, and we look forward to continuing to serve you in the future.
Frequently asked questions about Prosper Ford
How is Prosper Ford rated?
Prosper Ford has a 4.6 star rating with 5,547 reviews.
When is Prosper Ford open?
Prosper Ford is closed now. It will open tomorrow at 8:30 a.m.