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Prosper Ford
- Car Dealers
- Prosper, TX
About this business
Location details
2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
I have been to 5 separate ford dealerships in the DFW- this one is by far the best. Pepper, my service manager whom I have worked with multiple times makes it worth coming back.
Business response:
We are absolutely thrilled to hear that your experiences with us have stood out among all the dealerships you've visited in the area. It's wonderful to know that your service advisor has consistently provided the exceptional care that keeps you coming back. We're proud to have team members who build lasting relationships and make every visit worthwhile. We look forward to continuing to exceed your expectations with outstanding service.
Tom Darcy service rep took time and thoroughly explained everything. Vehicle was fixed early and below estimate.
Business response:
Thank you for your wonderful feedback about your service experience with us. We're thrilled to hear that our team took the time to walk you through everything in detail and that your vehicle was repaired ahead of schedule and under the original cost estimate. It's wonderful when our service representatives can provide that level of thorough communication and deliver results that exceed expectations. We truly appreciate you taking the time to share your positive experience, and we look forward to continuing to serve you with ... read more
Good service, will return. Easy to work with
Business response:
Thank you for the positive feedback! We're delighted you found our team easy to work with and appreciated our quality service. We look forward to welcoming you back to Prosper Ford whenever you need us again.
Easy to schedule, nice waiting area and thorough service performed - friendly advisors too!
Business response:
Thank you for the wonderful feedback! We're delighted you found our scheduling convenient, waiting area comfortable, and service thorough. Your recognition of our friendly advisors means so much to us. We appreciate your trust and look forward to serving you again!
Robert, the service manager and Collin my service advisor go above and beyond to make sure that everything is just right.
Business response:
Thank you for the wonderful feedback! We're thrilled to hear that Robert and Collin have provided you with exceptional service. Your experience reflects exactly what we strive for at Prosper Ford!
David was very professional. Showed me a few vehicles however I did not buy because there was too many add on cost.
Business response:
Thank you for your feedback, Arthur! We're glad David provided professional service while showing you vehicle options. We understand additional costs can be a concern when making such an important purchase decision. We hope you'll keep us in mind for your future automotive needs.
Tom is a terrific Service Advisor
Business response:
Thank you for your review! We are thrilled to hear about your positive experience with Tom as your service advisor. Having a knowledgeable and helpful team member makes all the difference when it comes to maintaining your vehicle. Tom's dedication to providing excellent service truly reflects our commitment to taking care of our customers and their vehicles. We appreciate you taking the time to share your experience with us at Prosper Ford.
My customer advisor - Pepper @ prosper ford, was extremely professional, knowledgeable, and helpful throughout the entire process. They took the time to clearly explain the service details, kept me updated on the progress, and ensured everything was handled smoothly and on time. I truly appreciated their transparency, attention to detail, and courteous attitude. This level of service made the experience stress-free and reassuring, and it reflects very positively on the service team. Please extend my thanks and appreciation t... read more
Business response:
Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that your service advisor provided such exceptional support throughout your visit. It means so much to know that the professionalism, knowledge, and clear communication made your experience stress-free and reassuring. Your kind words about the transparency, attention to detail, and courteous service truly highlight what we strive for every day at Prosper Ford. We understand how important it is to keep you informed and ensure eve... read more
They always do a great job fixing my truck
Business response:
We are ecstatic to hear about your positive experience with our service team! It means so much to know that we consistently deliver quality work on your truck. Your trust in bringing your vehicle back to us speaks volumes, and we truly value your loyalty. We understand how important reliable service is for truck owners, and we're committed to maintaining the high standards you've come to expect from us.
Frequently asked questions about Prosper Ford
How is Prosper Ford rated?
Prosper Ford has a 4.6 star rating with 5,547 reviews.
When is Prosper Ford open?
Prosper Ford is closed now. It will open tomorrow at 8:30 a.m.