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Prosper Ford
- Car Dealers
- Prosper, TX
About this business
Location details
2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Great customer service always willing to help out always on top of it . Great dealership
Business response:
We are pleased to hear that your experience with us has been a positive one! Knowing that our team consistently delivers great service and stays on top of things means a lot to us. Thank you for taking the time to share this feedback and for your kind words. We look forward to continuing to serve you!
It was great service in all. The updates were appropriate. The drop-off added to the convenience
Business response:
Thank you for sharing your experience with us. It is great to hear that the service met your expectations and that the updates kept you informed throughout the process. We are glad the drop-off option added some convenience to your visit. We look forward to serving you again in the future.
Alan Santiago was fantastic. He processed my trade in and new purchase quickly and effectively.
Business response:
Thank you for taking the time to share your experience with us. It is wonderful to hear that Alan made your trade-in and purchase process smooth and efficient. We will be sure to pass along your kind words to him. We appreciate your trust and hope to serve you again in the future.
I was treated like family. Always a great attitude and went above and beyond for me.
Business response:
Thank you for sharing such a genuine and heartfelt reflection of your experience with us. Hearing that you felt like family truly means a great deal to our entire team. We take pride in going above and beyond for every person who comes through our doors, and knowing that came through for you is exactly what we strive for. We look forward to continuing to serve you whenever you need us.
Alan Santiago was great and super easy to work with. Would highly recommend to use.
Business response:
Thanks for sharing this wonderful feedback! It is great to hear that Alan made the process easy and enjoyable for you. We are proud to have team members who deliver that kind of experience, and your recommendation truly means a lot to us at Prosper Ford.
Professional, excellent customer service. I've worked with Pepper before and he has always been great with me, Michael Brown.
Business response:
Thanks so much for sharing this, Michael! It is truly wonderful to hear that your experience with Pepper has consistently been a positive one. Professional service and genuine care for our customers are values we hold close, and it means a great deal to know that comes through in every visit. We appreciate your continued trust in us and look forward to welcoming you back.
They were able to give me an uber to work and drop off my car which was incredibly nice
Business response:
We are absolutely thrilled to hear that your visit went so smoothly! Making sure our customers can get to work and back without any disruption is something we genuinely care about, and we are so glad that convenience made a real difference for you. Thank you for taking the time to share your experience with us. We look forward to serving you again.
Alex was easy and enjoyable to work with. She was professional and knowledgeable about the cars on the lot and made the car buying process as easy as possible. I would work with her again.
Business response:
We are elated to hear about your experience with Alex! It is wonderful to know that her professionalism and knowledge of the inventory made the car buying process smooth and enjoyable for you. We are proud to have team members who genuinely make a difference, and your kind words mean a great deal to us. We look forward to welcoming you back whenever you are ready for your next vehicle.
Excellent The guys were great, did an excellent job and should be given a double bonus
Business response:
Thank you for your review and for taking the time to share such kind words! It is genuinely rewarding to hear that our team delivered an excellent experience from start to finish. We will absolutely pass along your praise to the team members who assisted you — recognition like this means a great deal to them and to all of us at Prosper Ford. We look forward to welcoming you back whenever you need us.
Frequently asked questions about Prosper Ford
How is Prosper Ford rated?
Prosper Ford has a 4.6 star rating with 6,285 reviews.
When is Prosper Ford open?
Prosper Ford is open now. It will close at 8:00 p.m.