This profile has been claimed by the business owner or representative.
Prosper Ford
- Car Dealers
- Prosper, TX
About this business
Location details
2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Ashton is great. She arranged for my car to be picked up at my house. Kept my car while on vacation since estimated time to repair was days less than exp then. Made arrangements tor Uber to get me back to the drsler Everyone I have come in contact with has been extremely professional
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team. It sounds like the pickup service from your home made things incredibly convenient for you, and we're pleased that we could accommodate your vehicle during your vacation time. We understand how important reliable transportation is, and we're glad the Uber arrangements helped get you back to our location smoothly. Your feedback about the professionalism of our entire team means so much to us. We truly appreciate customers like you who take the t... read more
It was smooth, Anthony was very helpful and kept me informedd What else ? It was great service
Business response:
We are honored to hear about your positive experience with us. Having a smooth process and receiving excellent assistance throughout your visit is exactly what we strive to provide every customer. It's wonderful to know that you felt well-informed and supported during your time with us. Your feedback about the great service you received means so much to our team. Thank you for taking the time to share your experience.
Excellent follow up before and after the purchase. Pleased with the entire sales and service process.
Business response:
We are excited to hear about your positive experience with our sales and service teams. Your satisfaction with the follow-up care you received throughout the entire process means so much to us. We understand how important it is to feel supported from start to finish, and we're thrilled that we were able to deliver that level of service for you. Thank you for taking the time to share your experience.
Excellent service communication and attention to my needs with my vehicle. Excellent service communication and attention to my needs with my vehicle. Ashton was very helpful. Thank you.
Business response:
We are utterly delighted to hear about your wonderful experience with our service team. Your feedback about the outstanding communication and personalized attention you received truly means the world to us. We're thrilled that our team member was able to provide such helpful assistance with your vehicle needs. At Prosper Ford, we strive to deliver this level of care and expertise to every customer, and knowing that we succeeded in meeting your expectations fills us with pride. Your kind words motivate our entire team to cont... read more
Cody is the only service advisor I will trust with my truck. His communication is top notch!
Business response:
Thank you immensely for taking the time to share your experience with us. We understand how valuable excellent communication is when servicing your vehicle, and we're thrilled to hear that you've found a service advisor you can rely on completely. Your trust means everything to us at Prosper Ford, and we're grateful that you consistently choose to bring your truck to us for care. Having that level of confidence in our team reflects the kind of relationship we strive to build with every customer who walks through our doors.
Quick and easy. Great job communicating He Walked me through the whole process and communicated effectively
Business response:
We are overjoyed to hear about your smooth experience with us. It sounds like the process was straightforward and efficient, which is exactly what we aim for. We're particularly pleased that our team member provided clear communication and guided you through each step thoroughly. Your feedback about the effective communication and comprehensive walkthrough means a great deal to us at Prosper Ford. We appreciate you taking the time to share your positive experience.
Cody took care of everything and delivered my vehicle when it was ready. I couldn't have asked for a better experience!
Business response:
We're thrilled to hear about your wonderful experience! Cody clearly provided exceptional service by handling everything and delivering your vehicle when ready. Your satisfaction means everything to us, and we appreciate you choosing Prosper Ford!
The maintenance department has always made sure to completely explain services needed and completed them to meet satisfaction.
Business response:
We genuinely appreciate your trust in our maintenance team and appreciate you sharing your experience. Your feedback about our team's thorough explanations of services and their commitment to ensuring your complete satisfaction means a great deal to us at Prosper Ford. We understand how important clear communication is when it comes to vehicle maintenance, and we're pleased our team has consistently delivered the quality service you deserve. Your confidence in our work motivates us to continue providing the reliable and prof... read more
Continue to provide options. Work with us very well. Very personal and willing to go the extra mile
Business response:
We are grateful to hear about your positive experience with our team. Your comments about the variety of choices we offer and our personalized approach mean a great deal to us. We truly value customers who recognize our commitment to going above and beyond in our service. Thank you for taking the time to share your feedback - it motivates us to continue delivering exceptional experiences for every customer who visits Prosper Ford.
Frequently asked questions about Prosper Ford
How is Prosper Ford rated?
Prosper Ford has a 4.6 star rating with 6,291 reviews.
When is Prosper Ford open?
Prosper Ford is open now. It will close at 8:00 p.m.