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Prosper Ford
- Car Dealers
- Prosper, TX
About this business
Location details
2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
First time at dealership Came in for oil change Cody walked me through the entire process. The technician found some bad lug nuts & I had that fixed also
Business response:
We are overjoyed to hear about your positive first visit with us! It's wonderful that our team member guided you through everything during your oil change service. We're also glad our technician was thorough in identifying the lug nut issue and that we could take care of that repair for you as well. Your trust in choosing Prosper Ford means everything to us, and we look forward to serving you again in the future.
Excellent The service was quick and seamless. Ashton was great and took care of me.
Business response:
We are delighted to hear about your wonderful experience with us! Your feedback about the quick and seamless service truly means a lot to our team. We're thrilled that our staff member provided you with such excellent care and made your visit so positive. At Prosper Ford, we strive to deliver outstanding service every time, and it's wonderful to know we achieved that goal for you. Thank you for taking the time to share your experience with others.
Great service Took care of all my needs and more. Very efficient at what she does I'm a happy customer.
Business response:
We are glad to hear about your positive experience with our team. Your feedback about receiving excellent service that addressed all your needs means a great deal to us at Prosper Ford. We appreciate you recognizing the efficiency and dedication of our staff member who assisted you. Thank you for choosing us and for taking the time to share your satisfaction as a valued customer.
Timely, communicative. Helpful and friendly. Tom did a great job keeping me informed and up-to-date. He also seemed to care about my actual vehicle recommending services that would help my car last longer.
Business response:
Thank you for your review! We are grateful to hear about your positive experience with our team's timely communication and helpful approach. It's wonderful to know that you found the service both friendly and informative, with clear updates throughout your visit. We're especially pleased that you felt genuinely cared for, with recommendations focused on helping your vehicle perform well for years to come. Your feedback about receiving thoughtful guidance on maintaining your car's longevity means a great deal to us at Prosper... read more
Yessel was awesome! Very quick through the entire process. Couldn’t be happier with our new Ford Bronco!
Business response:
We are pleased to hear about your wonderful experience with your purchase! It sounds like the entire process went smoothly and efficiently, which is exactly what we strive for. Your satisfaction with your new vehicle means everything to us, and we're thrilled that you're so happy with your choice. We truly appreciate you taking the time to share your positive feedback about the quick and seamless service you received.
Stayed on top of the issue from the minute I called, till the keys were back in my hand.
Business response:
We are elated to hear about your positive experience with our team. Your feedback about how we remained attentive to your needs throughout the entire process, from your initial call until you received your keys, means so much to us. We understand how important it is to keep our customers informed and supported every step of the way. Thank you for taking the time to share your experience - it truly makes our day to know we exceeded your expectations.
Service was great! Everyone was very professional and kept me informed as to when the work would be completed.
Business response:
We are grateful to hear about your positive experience with our service team. It means so much to know that our staff maintained professionalism throughout your visit and made sure you stayed updated on the completion timeline for your work. Your feedback reinforces our commitment to providing excellent service while keeping our customers well-informed every step of the way. Thank you for taking the time to share your experience.
Excellant Great job done by every one we came in contact with. Job well done
Business response:
We are grateful for your wonderful review and kind words about our team. Your feedback means so much to us, especially knowing that everyone you encountered provided excellent service. We take great pride in ensuring every interaction meets the high standards our customers deserve. Thank you for recognizing the hard work our team puts in every day to deliver outstanding experiences.
I stopped in to look at a Ford Bronco, as I always liked them but have never driven one. Ty greeted me promptly; we chatted for a while and took the Bronco for a drive. Ty was patient and pleasant from the get-go! I did not go to the dealer expecting to buy a vehicle, I went because it's close to home and to see if I liked the drive and feel of the Bronco. Ty was great through the process and after we discussed price, trade in and payments, negotiated a bit and came to an agreement, I was sold. I would not have left in the n... read more
Business response:
We are pleased to hear about your wonderful experience! It sounds like you had a fantastic opportunity to test drive a vehicle you had always been curious about, and we're thrilled that your visit exceeded your expectations. Your comments about receiving prompt, patient, and pleasant service throughout the entire process really highlight what we strive for. We're especially happy to know that the follow-up care you received after your purchase made such a positive impression, and that any concerns with accessories were handl... read more
Frequently asked questions about Prosper Ford
How is Prosper Ford rated?
Prosper Ford has a 4.6 star rating with 5,991 reviews.
When is Prosper Ford open?
Prosper Ford is closed now. It will open at 8:30 a.m.