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Prosper Ford
- Car Dealers
- Prosper, TX
About this business
Location details
2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Alex and Tom are very attentive, informative men of their word. They've always been very helpful.
Business response:
We are privileged to have team members who demonstrate such dedication to providing exceptional service. Your recognition of their attentive approach and reliability means a great deal to us. It's wonderful to hear that they consistently deliver on their commitments and provide the helpful guidance you need. Thank you for taking the time to share your positive experience.
Brought truck in for 25k mile service. Robbie made sure I understood everything and what to expect. Kept me informed throughout the service as the truck had to stay overnight. Excellent customer service.
Business response:
We are elated to hear about your positive experience with your truck's service milestone. It's wonderful that our team member ensured clear communication about the process and expectations from the start. Keeping you updated while your vehicle was in our care overnight shows the level of attention we strive to provide every customer. Your recognition of the outstanding service you received truly means a lot to us at Prosper Ford.
Friendly, knowledgeable, courteous, helpful. They made me feel glad that I purchased my F-150 from them.
Business response:
We are privileged to hear about your wonderful experience with your F-150 purchase. Your kind words about our team being friendly, knowledgeable, courteous, and helpful truly mean the world to us. We strive to ensure every customer feels valued and confident in their vehicle choice, and knowing that we succeeded in making you feel glad about your decision brings us great joy. Thank you for taking the time to share your positive experience - it motivates us to continue providing exceptional service to all our customers.
Quick check in and professional courteous service. Reasonably priced. Ashton gave updates on the service. Again, very good!
Business response:
We sincerely value your wonderful feedback about your recent service experience. Your comments about the efficient check-in process and the professional care you received truly mean a lot to our team. We're delighted that you found our pricing fair and reasonable for the quality of service provided. It's fantastic to hear that our team member kept you well-informed throughout the entire process with regular updates. Your positive experience and kind words about the exceptional service quality encourage us to continue deliver... read more
Everything went great Both girls did what wux expected uv them. I had a great experience
Business response:
We are pleased to hear that everything went smoothly during your visit. It sounds like our team members provided exactly the level of service you were hoping for. Your positive experience means a great deal to us at Prosper Ford, and we truly appreciate you taking the time to share your feedback. We look forward to continuing to exceed your expectations in the future.
I had a great experience purchasing my 2025 Ford Bronco. I had a wonderful team! Continued great service from my service advisors Alex Rosales. Very courteous, professional and communication is great. I highly recommend purchasing a vehicle from Prosper Ford and continue your service with them. Happy customer!
Business response:
We greatly appreciate your wonderful feedback about your Bronco purchase experience. It's fantastic to hear that you had such a positive experience with our team and that Alex has continued to provide you with courteous, professional service and excellent communication. Your satisfaction means everything to us at Prosper Ford, and we're thrilled that you would recommend both purchasing and servicing your vehicle with us. Thank you for being such a valued customer!
Outstanding! I was kept updated on all issues and they worked with our insurance company well.
Business response:
We are thrilled to hear about your excellent experience with us! Your feedback about being kept informed throughout the process and our seamless collaboration with your insurance provider means so much to our team. We understand how important clear communication is during vehicle service, and we're delighted that we met your expectations. Thank you for taking the time to share your positive experience with others.
Service met expectations, hearing some knocking while the car idols now though, will keep an eye on it
Business response:
We are glad to hear that our service met your expectations. We understand your concern about the knocking sound you're experiencing while the vehicle idles, and we appreciate you bringing this to our attention. Monitoring any unusual sounds is always a wise approach. If the knocking continues or becomes more pronounced, our experienced technicians are here to help diagnose and address any potential issues.
Professional and efficient Colin was professional and efficient. Price was reasonable. Colin was professional and kind. The service I received was efficient and reasonably priced.
Business response:
Thank you for taking the time to share your wonderful experience with us. We truly appreciate your recognition of the professional and efficient service you received. It means so much to hear that you found our team member to be both professional and kind throughout your visit. We are delighted that you were satisfied with the reasonable pricing and the overall efficiency of the service provided. Your positive feedback helps us continue to deliver the quality experience our customers deserve. We look forward to serving you a... read more
Frequently asked questions about Prosper Ford
How is Prosper Ford rated?
Prosper Ford has a 4.6 star rating with 6,291 reviews.
When is Prosper Ford open?
Prosper Ford is open now. It will close at 8:00 p.m.