This profile has been claimed by the business owner or representative.
Prosper Ford
- Car Dealers
- Prosper, TX
About this business
Location details
2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Took care of the problems so quickly and without putting us through any issues. The problem was diagnosed correctly and with honesty. Very much appreciate the honesty in the diagnosis where we had another Ford dealership diagnosed the problem incorrectly and wanted about 5 times more money. So very grateful for the referral to a good and honest dealership. Ashton was extremely helpful. Grateful for her over and beyond work ethics and the fact that she was not just interested in making money, but she conducted business with h... read more
Business response:
We are overjoyed to hear about your wonderful experience with our service team. It means so much to us that we were able to resolve your concerns efficiently and provide you with an accurate diagnosis. We take great pride in conducting business with transparency and ensuring our customers receive fair and honest service. Your appreciation for our team member's dedication and work ethic truly warms our hearts. At Prosper Ford, we believe in building trust through integrity rather than focusing solely on profits. Thank you for... read more
My experience was great. He was wonderful and helpful. He greeted me right when I got there and kept me informed of the status of my car.
Business response:
We are thrilled to hear about your wonderful experience with us! It's fantastic to know that you received such attentive service from the moment you arrived. We're particularly pleased that our team member kept you well-informed throughout your visit and provided the helpful assistance you needed. Your positive feedback truly means the world to us, and we look forward to continuing to provide you with the same level of excellent service in the future.
No dealership has ever worked harder at making sure I found the right fit of a truck and the right price. Prosper Ford is absolutely the BEST. And the staff is out of this world amazing. I would highly recommend this dealership to anyone interested in purchasing a vehicle new or used. Best service ever !!! I’m extremely happy with everything from start to finish of my vehicle purchase
Business response:
We are thrilled to hear about your wonderful experience finding the perfect truck at the right price. Your kind words about our team's dedication to ensuring you found exactly what you needed mean so much to us. We understand how important it is to have the right vehicle, and we're delighted that our staff could provide you with such exceptional service throughout your entire purchase journey. Thank you for recognizing our commitment to going above and beyond for every customer. Your recommendation to others looking for qual... read more
Alex was excellent. 10/10 service and responded quickly to all my questions. Truck drop off and pick up was very quick and easy.
Business response:
We are pleased to hear about your outstanding experience with our team. Your feedback about receiving exceptional service and quick responses to all your questions truly means a lot to us. We're delighted that the vehicle drop off and pickup process went smoothly and efficiently for you. Thank you for taking the time to share your positive experience with us.
5 Cody and the dealership was quick and efficient. The service was done correctly and I have not had any issues with me vehicle at this time.
Business response:
We are thrilled to hear about your positive experience with our team and service department. It sounds like we delivered the quick and efficient service you needed, and we're pleased that everything was handled correctly. Knowing that your vehicle continues to run well without any issues is exactly the outcome we strive for with every customer. Your feedback about the quality of our work and the efficiency of our process means a great deal to us at Prosper Ford. We appreciate you taking the time to share your experience and ... read more
Very good. Very professional. Very clean. Finance guy very good. Very helpful. Did not take all day
Business response:
Your positive experience means everything to us. We're delighted that you found our team to be professional and our facilities clean and well-maintained. It's wonderful to hear that our finance team provided excellent service and was helpful throughout your visit. We understand how valuable your time is, and we're pleased that we were able to handle everything efficiently without keeping you waiting all day. Thank you for taking the time to share your experience.
Always helpful, honest, trustworthy and efficient It's the first dealer I've been to that I can trust to give me honest feedback on my vehicle and not making minor issues a big deal. This relationship has built over the years that makes me keep coming back.
Business response:
We are absolutely thrilled to hear about your positive experience with our team over the years. Your trust means everything to us, and we're honored that you view us as dependable and straightforward in our approach to vehicle service. Building genuine relationships with customers like yourself is what drives us to maintain our commitment to transparency and reliability. We understand how important it is to have a service provider who treats every concern appropriately without creating unnecessary worry. Thank you for choosi... read more
Bought over 30 vehicles from Jill over the years Every purchase from Jill has been great
Business response:
We are grateful for your incredible loyalty over the years and for choosing to work with our team for more than 30 vehicle purchases. Your continued trust in our service means everything to us. It's wonderful to hear that each experience has met your expectations and that you've had consistently positive interactions with our staff. Long-term relationships like yours are what make our work so rewarding, and we truly appreciate customers who return time and again. Your satisfaction with every purchase reflects our commitment ... read more
Both Alex and cody over in service make sure I am taken care of every time!
Business response:
Thank you for your review! We are thrilled to hear that our service team consistently provides you with excellent care during each visit. Having dedicated team members who prioritize customer satisfaction makes all the difference in creating a positive experience. Your recognition of the outstanding service you receive means so much to us at Prosper Ford. We truly appreciate customers like you who take the time to share their positive experiences, and we look forward to continuing to serve you with the same level of excellen... read more
Frequently asked questions about Prosper Ford
How is Prosper Ford rated?
Prosper Ford has a 4.6 star rating with 6,291 reviews.
When is Prosper Ford open?
Prosper Ford is open now. It will close at 8:00 p.m.