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2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Alex is the best he always goes above and beyond, provides excellent service, takes care of all my service requests keeps me informed every step Alex deserves a nice award he truly deserves it! Sonja Rongey
Business response:
We are utterly delighted to hear about your wonderful experience with Alex! It's heartwarming to know that he consistently exceeds expectations and provides the exceptional service you deserve. We truly value team members who keep customers informed throughout the process and demonstrate genuine care for each service request. Your kind words about Alex's dedication mean so much to our entire team. Thank you for taking the time to share your positive experience - feedback like yours helps us recognize outstanding service when... read more
Straight forward and honest dealership with a strong team of professionals that made the experience a pleasure.
Business response:
We are ecstatic to hear about your wonderful experience with our team. Your kind words about our straightforward and honest approach truly mean the world to us. We take great pride in having dedicated professionals who work hard to make every visit enjoyable and stress-free. Thank you for taking the time to share your positive experience - it motivates our entire team to continue delivering excellent service to every customer who walks through our doors.
Everyone was great! As an ex car sales woman this was a great experience all around
Business response:
We are thrilled to hear about your wonderful experience with our team. Having someone with your background in car sales recognize the quality of service we provide means so much to us. Your appreciation for how everyone treated you throughout the process is exactly what we strive for with every customer. Thank you for taking the time to share your positive experience.
Timely and professional service. Will come back in the future. Satisfied with my experience. .
Business response:
We deeply appreciate your feedback about the prompt and courteous service you received. Your satisfaction with the entire experience means everything to our team. We look forward to serving you again when you return for your future automotive needs.
Friendly dealership. My wife bought a new Expedition this year from Prosper Ford. I followed ypu that up with service on my 2021 F150. Customer service was excellent in both cases. We couldn't be happier with Prosper Ford.
Business response:
Thank you for sharing your wonderful experience with us. We are thrilled to hear that both you and your wife had such positive interactions when purchasing the new Expedition and servicing your F150. Your kind words about our team's approach and the quality of service mean so much to us. It brings us great joy to know that we exceeded your expectations in both the sales and service departments. We truly appreciate customers like you who take the time to share their experiences, and we look forward to continuing to serve your... read more
Professional caring friendly They take care of the issue in an efficient & competent manner
Business response:
Your positive feedback means so much to us. We truly value hearing that our team provided professional and caring service while addressing your needs efficiently. It's wonderful to know that you experienced the friendly and competent approach we strive to deliver to every customer. Thank you for taking the time to share your experience.
Communications is really good. I wish they would have washed it, the engine and outside was very dusty
Business response:
We sincerely value your feedback about your experience with us. It's wonderful to hear that our team's communication met your expectations and kept you well-informed throughout the process. We understand your concern about the cleanliness of your vehicle, particularly the dusty condition of the engine and exterior. Your input helps us identify areas where we can enhance our service standards. We truly appreciate you taking the time to share both the positive aspects of your visit and the areas where we can improve.
Fantastic experience the helped me through the whole repair process! What an amazing experience we had!
Business response:
Thank you for your review! We are thrilled to hear about the wonderful experience you had with our repair services. It means so much to know that our team was able to guide you through every step of the process and make it such a positive experience for you. Your kind words about the support you received truly brighten our day. We appreciate you taking the time to share your feedback and look forward to serving you again.
Great place and nice peoples The very best! !?? Very good Thanks Nice That's it ??
Business response:
We deeply appreciate your positive feedback about our team and service. It means so much to hear that you found our location to be an excellent place with wonderful people. Your kind words about our staff truly brighten our day and motivate us to continue providing the outstanding experience you deserve. We appreciate you taking the time to share your experience and are grateful to have earned your trust.
Prosper Ford has a 4.6 star rating with 5,991 reviews.
Prosper Ford is closed now. It will open at 8:30 a.m.