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2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Ronnie got my vehicle in immediately for the recalls that needed to be done. She once my husband passed away it's been difficult just navigating things he used to take care of. Ronnie was knowledgeable, respectful & very kind to me even letting me know the maintenance my vehicle will need in future & offering to work with me
Business response:
We deeply respect your kind words and are truly touched by your feedback. We understand that managing vehicle maintenance can feel overwhelming during difficult times, and we're honored that you trusted us with your care. It sounds like our team was able to provide the immediate service you needed for your recalls while also helping you plan for future maintenance needs. We're committed to being here for you and making these necessary tasks as manageable as possible. Your experience reflects exactly the kind of supportive an... read more
Efficient and on point as they gave me every detaila about my car excellent attention from Tony
Business response:
We are absolutely thrilled to hear about your wonderful experience with us! It's fantastic to know that our team provided you with comprehensive details about your vehicle and that you found our service to be both efficient and thorough. We take great pride in delivering excellent customer care, and your feedback truly brightens our day. Thank you for choosing Prosper Ford and for sharing your positive experience with others.
Muchas gracias por la atención prestada me ayuda mucho él atenderme en español eso me da más confianza Alejandro Rosales muchas gracias Dios siga bendiciendo tu trabajo y tus compañeros en unión de sus seres queridos Saludos
Business response:
Estamos muy agradecidos por sus maravillosos comentarios y valoramos que se haya tomado el tiempo para compartir su experiencia con nosotros. Nos llena de gran alegría saber que recibir atención en español le brindó una mayor confianza y comodidad durante su visita. Sus amables palabras sobre la atención recibida nos llegan verdaderamente al corazón. Comprendemos lo importante que es comunicarse en el idioma que le resulte más natural, y nos complace haber podido satisfacer esta necesidad. Gracias por sus reflexivas bendicio... read more
Quick and easy process! Great communication and very nice people. Will definitely be back in the future!
Business response:
We are honored to hear about your positive experience with our team. Your feedback about the streamlined process and clear communication means so much to us. We're thrilled that you found our staff to be welcoming and helpful throughout your visit. It's wonderful to know that we have earned your trust for future automotive needs. We look forward to serving you again and continuing to provide the same level of excellent service that made your experience memorable.
Very thorough with the work they perform! Ashton in the service department is fantastic. We will definitely be back!
Business response:
Thank you for sharing your positive experience with our team. We are thrilled to hear that you found our work to be comprehensive and detailed. It means so much to us when customers notice the care we put into every service. Ashton will be delighted to know that his dedication in the service department made such a strong impression on you. We truly appreciate your trust and look forward to serving you again in the future.
Very friendly and comfortable service process. Thoroughly checked my vehicle and communicated very well. Nice waiting area with friendly staff.
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. Your feedback about the friendly and comfortable atmosphere means a great deal to us. We take pride in thoroughly inspecting every vehicle and maintaining clear communication throughout the process. It's wonderful to know that our staff in the waiting area helped make your visit pleasant. Thank you for choosing Prosper Ford and for taking the time to share your experience with others.
Great communication and very friendly. Every time I schedule an appointment I've always been greeted with the upmost attentiveness.
Business response:
We are delighted to hear about your positive experience with our team. Your feedback about our excellent communication and welcoming approach means so much to us. It's wonderful to know that each time you visit for your scheduled appointments, you feel genuinely cared for and receive the attentive service you deserve. We truly value your trust in Prosper Ford and appreciate you taking the time to share your experience with others.
It was good. Ashton listened to what I needed and set it all up. The work was completed and she let me know I could pick up my vehicle.
Business response:
We are absolutely thrilled to hear about your positive experience with us! It's wonderful to know that your service needs were carefully listened to and everything was arranged smoothly for you. We take pride in ensuring our customers stay informed throughout the process, and it sounds like you received excellent communication about your vehicle being ready for pickup. Your feedback means a lot to our team at Prosper Ford, and we truly appreciate you taking the time to share your experience.
Very efficient and easy. Everyone was friendly and attentive. Everything went great Thank you for the service
Business response:
We are overjoyed to hear that your experience with us was smooth and straightforward. It means so much to know that our team's welcoming approach and careful attention made a positive difference during your visit. We truly appreciate you taking the time to share your experience and look forward to serving you again at Prosper Ford.
Prosper Ford has a 4.6 star rating with 6,291 reviews.
Prosper Ford is open now. It will close at 8:00 p.m.