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Prosper Ford
- Car Dealers
- Prosper, TX
About this business
Location details
2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
I always enjoy getting my vehicle serviced with Ford Prosper. Best customer service. They always make the process so easy when taking in my Bronco.
Business response:
Thank you for the wonderful feedback about your Bronco service experiences! We're thrilled that our team makes the process easy and convenient for you. Your loyalty means the world to us, and we look forward to continuing to provide excellent service.
Excellent Tom went above and beyond to get my vehicle repaired and kept me updated daily.
Business response:
Thank you for sharing your wonderful experience! We're delighted to hear that your vehicle repair went smoothly and that you received dedicated service with regular updates. Your positive feedback means a great deal to our team at Prosper Ford.
Quick, efficient and friendly Experience was great. Communication was excellent and vehicle was well taken care of.
Business response:
Thank you for your wonderful feedback! We're delighted to hear about your great experience with our quick, efficient service and excellent communication. We appreciate you taking the time to share your thoughts and look forward to serving you again!
Clean dealership with professional service representatives. They keep you updated in real time by texting. Cody was my rep and was great!
Business response:
We are overjoyed to hear about your wonderful experience! Your feedback about our clean facility and professional team means so much to us. We're thrilled that our real-time text updates kept you well-informed throughout your visit, and it's fantastic to know that Cody provided you with excellent service. Thank you for taking the time to share your positive experience with us.
They took excellent care of me Excellent service fixed car timely matter Fixed car sooner than expected
Business response:
We are happy to hear about your positive experience with our service team. Your satisfaction with the excellent care you received means everything to us. It's wonderful that we were able to address your vehicle's needs in a timely manner and even complete the work ahead of schedule. We truly appreciate customers like you who take the time to share their experience, and we look forward to continuing to provide you with the reliable service you deserve.
I've been very impressed with Prosper Ford! I've been kept up to date anytime my vehicles have been brought in for repairs.
Business response:
Your positive experience means everything to us at Prosper Ford! We're thrilled to hear that our communication has impressed you throughout your vehicle repair visits. Keeping our customers informed every step of the way is something we take great pride in, and it's wonderful to know this approach has made such a positive impact on your experience with us. Thank you for taking the time to share your feedback - it truly motivates our entire team to continue delivering the quality service you deserve.
My car was there about seven weeks and Tom was very good about communicating with me and about dealing with the insurance issues and he was excellent. I really appreciated his feedback constantly and his patience with everything.I I was frustrated with waiting so long for my car, but there was an issue with not knowing everything was wrong upfront and finding more things wrong as time went on, so that was difficult
Business response:
Thank you for your review and for taking the time to share your experience with us. We understand that waiting seven weeks for your vehicle was frustrating, especially when additional issues were discovered during the repair process. It means a great deal to us that Tom provided excellent communication throughout this challenging time and worked diligently with your insurance to resolve everything. His patience and consistent updates clearly made a difference in your experience, and we're grateful you recognized his dedicati... read more
Fast service with great communication from Alex Efficient friendly staff always catering to the customer needs.
Business response:
We are privileged to hear about your wonderful experience with our team. Your comments about receiving quick service paired with excellent communication really mean a lot to us. We're delighted that our staff demonstrated their commitment to being helpful and accommodating throughout your visit. It's feedback like yours that motivates our team to continue delivering the quality service that every customer deserves. We truly value your trust and look forward to serving you again in the future.
Listened to what I needed, helped me address the issue, wait time for my truck was not bad.
Business response:
Thank you for taking the time to share your experience with us. We're delighted to hear that our team took the time to understand your specific needs and provided the assistance you were looking for. It's wonderful to know that we were able to help resolve your issue effectively. We also appreciate you noting that the service time for your truck was reasonable - we always strive to respect our customers' valuable time while ensuring quality service. Your feedback about our attentive approach and efficient service means a gre... read more
Frequently asked questions about Prosper Ford
How is Prosper Ford rated?
Prosper Ford has a 4.6 star rating with 5,991 reviews.
When is Prosper Ford open?
Prosper Ford is closed now. It will open at 8:30 a.m.