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2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Quick greeting to ensure she knew what we needed for service Continuous updates Expedited pick up
Business response:
Thank you for the positive feedback! We're delighted our team provided prompt service, kept you informed throughout, and ensured swift pickup. Your experience reinforces our commitment to excellent customer care at Prosper Ford.
Great Experience He was very professional, courteous, knowledgeable Cody was very helpful Cody is a great asset for the company.
Business response:
We're thrilled to hear about your wonderful experience! Your feedback about the professional and courteous service truly means a lot. We're delighted that Cody was so helpful and knowledgeable during your visit. We appreciate customers like you who recognize exceptional service, and we're proud to have team members like Cody who deliver outstanding experiences.
Excellent, friendly and efficient Tom was excellent and my whole experience was excellent. Very efficient and made the whole process easy.
I had a specific car and monthly cost in mind and Kevin and Kyle were able to make the numbers work. The process was painless, and it was a relatively short time from when I walked in to when I drove off.
Business response:
Thank you for the great feedback! We're thrilled that Kevin and Kyle could work within your budget and make the process smooth and efficient. We appreciate you choosing Prosper Ford and taking the time to share your experience!
Each time I have brought my car in for service at Prosper Ford and Thomas has assisted, it's been delivered within the timeframe stated and with the work completed to satisfaction. I appreciate the professionalism and great Customer Service!
The service department is amazing. I always have a great experience with the service advisors. They have always been understanding and professional.
Business response:
Thank you for the wonderful feedback about our service team! We're delighted that our service advisors consistently provide you with understanding and professional service. Your positive review means so much to us and inspires our team to continue delivering exceptional care.
Dealership is very clean . .. Been there numerous times and the final result is 'I'm always Happy'.
Business response:
Thank you for your loyalty and positive feedback! We're delighted that you've had consistently great experiences with us and that our clean facility and service keep you coming back happy. Your trust means everything to us!
The atmosphere is always inviting and the staff is helpful and accommodating. Welcoming, not pushy, and informative
Business response:
Thank you for your positive feedback! We're thrilled to hear that our staff created a welcoming, helpful experience without being pushy. We appreciate you taking the time to share your experience with others.
Very quick. Cody was very knowledgeable and professional Cody handled my appointment great and took great care of my Bronco
Business response:
Thank you for the positive feedback! We're thrilled that Cody provided knowledgeable, professional service and took great care of your Bronco. We appreciate you sharing your experience with Prosper Ford.
Prosper Ford has a 4.6 star rating with 6,291 reviews.
Prosper Ford is open now. It will close at 8:00 p.m.