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Prosper Ford
- Car Dealers
- Prosper, TX
About this business
Location details
2200 West University Drive, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Ashton was very professional answered all questions took care of my needs Ashton is awesome
Business response:
Your positive experience means everything to us. We are thrilled to hear that our team member provided such professional service and thoroughly addressed all of your questions. It sounds like you received exactly the kind of attentive care that every customer deserves. Your kind words about the exceptional service you received truly brighten our day. We are grateful for customers like you who take the time to share their wonderful experiences.
Good job, but I shouldn’t have to write 15 words on here. All Ibshould have to do is rate with the stars.
Business response:
Your positive experience means a lot to us. We understand that leaving detailed feedback can feel like an extra step when a simple star rating might seem sufficient. We genuinely appreciate you taking the time to share your thoughts, as your input helps us continue providing quality service. Thank you for recognizing our team's efforts.
Great service. In and out quickly He addressed all my concerns. Very polite. Gave me my car back earlier than expected
Business response:
We are thrilled to hear about your positive experience with our team! It sounds like you received exactly the kind of efficient and courteous service we strive to provide. We're particularly pleased that all of your concerns were thoroughly addressed and that you were able to get back on the road sooner than anticipated. Your feedback about the polite and professional service means a great deal to us at Prosper Ford. We appreciate you taking the time to share your experience and look forward to serving you again in the futur... read more
I cannot say enough good things about Collin keenan and the service team at Prosper Ford. After a nightmare experience at another local dealership—where I was told my 2024 Mustang wouldn't even be looked at for a week—I had my car towed to Prosper. From the moment I spoke to Collin, I felt heard and respected. As a caregiver for an elderly patient and someone managing my own health concerns, I was in a desperate situation. Collin was incredibly professional and kind. He had my car in for service by 7:30 AM the next morning a... read more
Business response:
We are thrilled to hear about your outstanding experience with our service team. It sounds like you received exactly the kind of care and attention every customer deserves. We understand how important it is to feel heard and respected when you need automotive service, and we're pleased that you experienced both professionalism and genuine kindness from our team. Your comments about the quick turnaround, thorough digital inspection with photos, and transparent communication really highlight what we strive for every day. We be... read more
Easy and painless Great location and in and out Great waiting area with all the snacks and drinks you need
Business response:
We are overjoyed to hear about your seamless experience with us! Your feedback about the convenient location and efficient service means so much to our team. We're delighted that you found the process smooth from start to finish and that our comfortable waiting area with refreshments made your visit more enjoyable. Thank you for taking the time to share your positive experience - it truly brightens our day to know we exceeded your expectations.
Shout out to Cody and his team for making Service easy, efficient, and quick turn around.
Business response:
We are elated to hear about your positive experience with our service team! Your recognition of the easy and efficient process, along with the quick turnaround time, truly means a lot to us. We understand how valuable your time is, and we're thrilled that our team was able to deliver the streamlined service you deserved. Thank you for taking the time to share your feedback - it helps us continue providing exceptional service to all our customers.
Tom always takes great care of me and gets my truck done before his ETA
Business response:
Thank you for the great review! We're thrilled that Tom takes excellent care of you and consistently finishes your truck ahead of schedule. Your loyalty means everything to us at Prosper Ford!
Service was outstanding, quick. And Tony King made it very easy on getting my truck in and delivering to me
Business response:
Thank you for the excellent feedback! We're thrilled that Tony King made the process smooth and hassle-free for you. We appreciate you sharing your positive experience with us.
Awesome service Everything was ready when I got there was in and out in no time always great experience
Business response:
We are thrilled to hear about your positive experience! It's wonderful that everything was ready and you were in and out quickly. Your feedback means so much to our team at Prosper Ford. We appreciate you taking the time to share and look forward to serving you again!
Frequently asked questions about Prosper Ford
How is Prosper Ford rated?
Prosper Ford has a 4.6 star rating with 6,291 reviews.
When is Prosper Ford open?
Prosper Ford is open now. It will close at 8:00 p.m.