This profile has been claimed by the business owner or representative.
901 Reinli St, Austin, TX, 78751, United States
Get directionsWe appreciate Jeff at Radiant Plumbing. He did a great job on our shutoff valve replacement and was extremely helpful and knowledgeable. I highly recommend Radiant.
Business response:
Hi, Gregory. Thanks for taking the time to share your positive experience. We truly appreciate it!
I am so grateful that Radiant helped me. I had an issue where my hvac was blowing hot air. I live in 95 degree weather in Austin, TX. I first had a tech from a different company show up and the other company told me the problem is the compressor and that the entire thing needed to be replaced at a cost of about $15K. I was upset, needless to say. But then I found Radiant!! I called Radiant on a 5 or 6 PM Monday night and they were willing and able to do same-day service (eta between "now" and 10 PM). I actually had a bunch ... read more
Business response:
Hi, Janna. Thank you so much for leaving us a stellar review!
We called Radiant Plumbing for the second time to help us with a leak we couldn't find. City of Austin was telling us we had a leak and charging us for excessive water usage. Logan came and helped us find where the leak came from. Logan was so customer helpful and after four days, found the leak. It was fixed and Logan then filled the yard back to normal. We didn't expect that. Geez, thank you. Radiant is so awesome and the only Plumbing company we will use.
Business response:
Hi, Cherlynn. Your feedback is highly appreciated. Thank you for the review!
The work was great quality and the people were very professional and nice. I was surprised by the price though. It was much more expensive than I expected.
Business response:
Hi, David. We are thrilled to learn that you had a positive experience with us!
They were prompt, professional and gave me several options to fix a leaky sink. I felt their prices were in line with the average cost for fixing the issue. Good follow up with survey and helpful when I explained I did not have a debit card for my rental property and I needed to pay by check.
Business response:
Hi, Teresa. Thank you so much for leaving us a stellar review!
Was the service horrendously, egregiously expensive beyond my wildest dreams? Yes. Did they get the job done? Yes. I didn't have the luxury of shopping around as I had a plumbing disaster on my hands. I was impressed by how fast, responsive, and communicative they were every step of the way. They were respectful of my property and time, explained everything they could in plain English, and were generally compassionate about the unpleasant situation. They were even gracious about working around my reactive dog. I'd like t... read more
Business response:
Hi, Hannah. Your feedback is highly appreciated. Thank you for the review!
My water heaters were making a knocking sound, likely because of buildup. They were 16 years old, and I knew I needed to replace them before they started leaking and causing damage to my ceiling. Erik Stratton was sent out, and he found leaks and other issues. He was professional and not pushy. He worked with his manager on the price, and I was able to replace both with a tankless water heater. He brought his partner Mason Washington to help, and they finished everything in the same day! I was very happy with the work and wi... read more
Business response:
Hi, Carlos. We appreciate the kind words and are glad we could provide you with a positive experience!
Juan was very professional. kept everything clean he was very friendly and he made my grandmother really happy with his work
Business response:
Hi, Geneva. We appreciate the kind words and are glad we could provide you with a positive experience!
I recently had an urgent AC issue and Radiant Plumbing came through big time! John Murphy was my hero - prompt, friendly, knowledgeable, and professional. He not only fixed my issue but also saved me a ton of money. His expertise and great communication made the whole experience painless. I'm sold - Radiant Plumbing and John Murphy are my go-to from now on!"
Business response:
Hi, Lou. Thank you so much for leaving us a stellar review!
Radiant Plumbing & Air Conditioning - Austin has a 4.8 star rating with 17,588 reviews.
Radiant Plumbing & Air Conditioning - Austin is open now. It is open 24/7.