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901 Reinli St, Austin, TX, 78751, United States
Get directionsAndrew S. Came out and was thorough and did a great job explaining issues with our HVAC. Radiant has only done us right so far!
Business response:
Hi, Matt. Thank you so much for leaving us a stellar review!
I had a concern about a sound with my new HVAC system placed by Radiant. Adrian came out and was great! He was friendly, communicated everything, and helpful! Im a new customer but so far I have not had any issues with any of my interactions or services with this company.
Business response:
Hi, Sara. Your feedback is highly appreciated. Thank you for the review!
My air conditioning went out and I called Radiant to get a technician to come out. I spoke with Nick, and he went above and beyond to get me a technician the same evening. He deserves a raise for how caring and diligent he was to our needs! Amazing customer service! -Hannah
Business response:
Hi, Hannah. We appreciate the kind words and are glad we could provide you with a positive experience!
We appreciate Jeff at Radiant Plumbing. He did a great job on our shutoff valve replacement and was extremely helpful and knowledgeable. I highly recommend Radiant.
Business response:
Hi, Gregory. Thanks for taking the time to share your positive experience. We truly appreciate it!
I am so grateful that Radiant helped me. I had an issue where my hvac was blowing hot air. I live in 95 degree weather in Austin, TX. I first had a tech from a different company show up and the other company told me the problem is the compressor and that the entire thing needed to be replaced at a cost of about $15K. I was upset, needless to say. But then I found Radiant!! I called Radiant on a 5 or 6 PM Monday night and they were willing and able to do same-day service (eta between "now" and 10 PM). I actually had a bunch ... read more
Business response:
Hi, Janna. Thank you so much for leaving us a stellar review!
We called Radiant Plumbing for the second time to help us with a leak we couldn't find. City of Austin was telling us we had a leak and charging us for excessive water usage. Logan came and helped us find where the leak came from. Logan was so customer helpful and after four days, found the leak. It was fixed and Logan then filled the yard back to normal. We didn't expect that. Geez, thank you. Radiant is so awesome and the only Plumbing company we will use.
Business response:
Hi, Cherlynn. Your feedback is highly appreciated. Thank you for the review!
The work was great quality and the people were very professional and nice. I was surprised by the price though. It was much more expensive than I expected.
Business response:
Hi, David. We are thrilled to learn that you had a positive experience with us!
They were prompt, professional and gave me several options to fix a leaky sink. I felt their prices were in line with the average cost for fixing the issue. Good follow up with survey and helpful when I explained I did not have a debit card for my rental property and I needed to pay by check.
Business response:
Hi, Teresa. Thank you so much for leaving us a stellar review!
Was the service horrendously, egregiously expensive beyond my wildest dreams? Yes. Did they get the job done? Yes. I didn't have the luxury of shopping around as I had a plumbing disaster on my hands. I was impressed by how fast, responsive, and communicative they were every step of the way. They were respectful of my property and time, explained everything they could in plain English, and were generally compassionate about the unpleasant situation. They were even gracious about working around my reactive dog. I'd like t... read more
Business response:
Hi, Hannah. Your feedback is highly appreciated. Thank you for the review!
Radiant Plumbing & Air Conditioning - Austin has a 4.8 star rating with 17,941 reviews.
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