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Radiant Plumbing & Air Conditioning - Austin

4.8

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Location details

901 Reinli St, Austin, TX, 78751, United States

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4.818,289 reviews
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Grant H.'s profile image
Grant H. 
rating
a week ago

My AC at my home went out around 7pm. Google showed Radiant being a top provider in Austin so I called them. By 8pm Troy showed up and immediately identified the problem and provided the solution. He was upfront about the cost and took his own time to teach me more about my hvac system. Frankly, Troy deserves a giant raise. He was professional, personable and went above and beyond to provide a great service, even on a late weeknight call. I can't recommend, him or Radiant enough. 6/5 stars! 

Business response:

Hi, Grant. We appreciate the kind words and are glad we could provide you with a positive experience! 

Carolyn E.'s profile image
Carolyn E. 
rating
a week ago

Every year we get our ac serviced by Radiant, & every year we are impressed with them, but this year Christopher Randolph outdid them all, he was polite, personable & took so much time servicing our ac that I had to write a review. Thank you Chris, we hope you're still with the company next year. 

Business response:

Hi, Carolyn. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Matt B.'s profile image
Matt B. 
rating
a month ago

Andrew S. Came out and was thorough and did a great job explaining issues with our HVAC. Radiant has only done us right so far! 

Business response:

Hi, Matt. Thank you so much for leaving us a stellar review! 

Sara W.'s profile image
Sara W. 
rating
2 months ago

I had a concern about a sound with my new HVAC system placed by Radiant. Adrian came out and was great! He was friendly, communicated everything, and helpful! Im a new customer but so far I have not had any issues with any of my interactions or services with this company. 

Business response:

Hi, Sara. Your feedback is highly appreciated. Thank you for the review! 

Hannah M.'s profile image
Hannah M. 
rating
2 months ago

My air conditioning went out and I called Radiant to get a technician to come out. I spoke with Nick, and he went above and beyond to get me a technician the same evening. He deserves a raise for how caring and diligent he was to our needs! Amazing customer service! -Hannah 

Business response:

Hi, Hannah. We appreciate the kind words and are glad we could provide you with a positive experience! 

Gregory J A.'s profile image
Gregory J A. 
rating
3 months ago

We appreciate Jeff at Radiant Plumbing. He did a great job on our shutoff valve replacement and was extremely helpful and knowledgeable. I highly recommend Radiant. 

Business response:

Hi, Gregory. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Janna Y.'s profile image
Janna Y. 
rating
3 months ago

I am so grateful that Radiant helped me. I had an issue where my hvac was blowing hot air. I live in 95 degree weather in Austin, TX. I first had a tech from a different company show up and the other company told me the problem is the compressor and that the entire thing needed to be replaced at a cost of about $15K. I was upset, needless to say. But then I found Radiant!! I called Radiant on a 5 or 6 PM Monday night and they were willing and able to do same-day service (eta between "now" and 10 PM). I actually had a bunch ... read more

Business response:

Hi, Janna. Thank you so much for leaving us a stellar review! 

Cherlynn L.'s profile image
Cherlynn L. 
rating
3 months ago

We called Radiant Plumbing for the second time to help us with a leak we couldn't find. City of Austin was telling us we had a leak and charging us for excessive water usage. Logan came and helped us find where the leak came from. Logan was so customer helpful and after four days, found the leak. It was fixed and Logan then filled the yard back to normal. We didn't expect that. Geez, thank you. Radiant is so awesome and the only Plumbing company we will use. 

Business response:

Hi, Cherlynn. Your feedback is highly appreciated. Thank you for the review! 

David E.'s profile image
David E. 
rating
5 months ago

The work was great quality and the people were very professional and nice. I was surprised by the price though. It was much more expensive than I expected. 

Business response:

Hi, David. We are thrilled to learn that you had a positive experience with us! 

Frequently asked questions about Radiant Plumbing & Air Conditioning - Austin

How is Radiant Plumbing & Air Conditioning - Austin rated?

Radiant Plumbing & Air Conditioning - Austin has a 4.8 star rating with 18,289 reviews. 

When is Radiant Plumbing & Air Conditioning - Austin open?

Radiant Plumbing & Air Conditioning - Austin is open now. It is open 24/7.