Radiant Plumbing & Air Conditioning - Austin

Ric R. 

on Yelp

a year ago

this company is way overpriced!! we had a water leak and i got a notice from the city of Austin so i went online and Radiant was the first company that popped up so i called them. they presented me with an $11000 bill for find ing the leak and repairing. since i didnt know any better i took their word for the bill. upon further review i wrote a bad review about the job and bill so they called me and lowered the bill by one-half. so i was left with a bill of $5400 for a leaking double check valve. because i knew no bet... read more

Chris M. 

on Yelp

a year ago

They ridiculously overcharge. I had the small tower part in my toilet replaced. Took him 5 minutes. Par costs maybe $10-20 at Home Depot. They charged me $450. Do not use EVER. 

Tom L. 

on Yelp

a year ago

Austin Energy detected a large leak at my house while I was away on vacation. They shut off the water and told me to call a plumber to evaluate leak and fix. Called Radiant and they sent a person out and said it would cost me around $6000 to fix issues. I didn't have much choice since I was gone and didn't want any further damage, I agreed. Long story, short. The leak was in my irrigation system, which they didn't tell me until after deciding I needed ton of other stuff done that had nothing to do with the leak. They thought... read more

Don P. 

on Yelp

a year ago

Poor quality service always different guys coming out and none seem to be knowledgeable I wouldn't recommend this company very very expensive and then I found out they laid off half the company including good techs then just laid off another 20 percent and it's just a terrible expensive corporation I will go elsewhere 

Daniel S. 

on Yelp

a year ago

Radiant plumbing charged us 9000 dollars to inspect the drainage issue at our 4Plx apartment and 20000 dollars more to fix it since it needs to be "repiped" But we hired another company and they only charged us 400 dollars without the need of repipe Their price is ridiculous and we will be filing complaints for sure for malpractice and fraud!! 

Matthew C. 

on Yelp

a year ago

On 6/16/21 Radiant Air Conditioning installed a 5-ton Goodman Air Conditioning Unit with UV Light at a cost of $16441.66. The system began experiencing issues on 6/18/21 just two days after installation and has since been serviced 16 times due to various malfunctions that have resulted in non-function in both heat exceeding 100 degrees and below freezing leaving the home virtually uninhabitable during these time periods. During the various repairs techs have indicated repeatedly that there appear to be issues relating to the... read more

Tracy M. 

on Yelp

a year ago

Not at all happy with the service we received from Radiant! As another customer mentioned, Radiant should spend less time developing and worrying about their commercials and spend more time and attention on their customers HVAC installation! Back in November 2021, Radiant came out and, what we thought, installed a 4ft plenum, replaced all supply collars, and added dampers (at their recommendation). We trusted them as professionals. Boy was that a mistake!! We live in a historical home and we were told this would take care o... read more

Andrew G. 

on Yelp

a year ago

High responsiveness, low value. Repair (replacement of a subordinate tube [pinhole leak]) elicited a technician-claimed need to replace all faucet and drain hardware for two sinks due to non-availability of a very basic replacement part. Tech was not able/willing to craft a replacement part despite being a certified journeyman plumber; which ratcheted up the cost of "repair" by an order of magnitude. Highly profitable visit for Reliant (and technician). We were in a tight spot due to family events and the service provider to... read more

Eat'n Out E. 

on Yelp

a year ago

Off of Amazon I bought garbage disposal. Called Radient to install it. Took maybe 45 minutes. The bill was $500. They did give me a 25. discount. Be aware of them. I called to ask was that their real price. I thought maybe someone was padding the bill. It was my fault as I (not thinking) signed. Be Careful and check out the estimates first.