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RateGenius
- Auto Loan Providers
- Austin, TX
About this business
Location details
9300 United Dr, Ste 180, (Spicewood Springs Road), Austin, TX, 78758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Very rude customer service!! No help at all!! Had me unfreeze my credit then they checked on my house finances and said my equity was bad and closed my account.
Not good interest rate and no clear factors to determine the interest rate. Not happy with the process and bad experience. I will not go again
CK as usual suggested my approval odds are "Outstanding!". Okay, go through with it, they pin TWO inquiries on my account, then send me an email that I've been declined. F RateGenius for pulling it twice and saying I have outstanding odds. F CreditKarma for shoving credit cards, insurance, refinance offers, personal loan offers, mortgages, and freaking new car loans in my face every time I log in just to check my score. Dozens of banks offer a better solution without trying to literally bully you into debt.
I was walked trough the process by a gentleman by the name of Andy amazing customer Service! They brought me down from a 18.99 interest rate to a 9.25! My Payment went from 870.00 a month to 590.00 !!! And I’ll finish paying in less time! Thank you
Lender ads is misleading. Will show lowest rate 3.5% with “outstanding” chance of approval. I have 800 CS and they can’t beat my current rate. Took a credit hit to try. On the other hand, their application process is quick and the agent is nice and courteous.
Completely unprofessional and a waste of time. I began my search to refinance through Credit Karma because it stated that I had an outstanding chance of approval. I’m a self employed individual so I understood that it’s harder to actually show your income unless you’re paying yourself with a direct deposit or paper check. Nevertheless, I turned in everything that was asked for in the beginning process. Then every two or three days I was asked for more proof of income (bank statements,taxes from the last two years). I then fe... read more
Rategenius is advertising on CK for a 3.5% refi for my vehicle; I have 830 CK 800FICO with less than 1% utilization. Well, I took the bait. After the three hard hits, they offer me same rate I already have. This is fraudulent advertising. Beware.
Tried to refinance and my wife and I over 800 rating. Not one interest rate was anywhere near what is advertised. False advertising???
Ran credit check without my consent , was just asking for a quote . No response from either party to remove .
Frequently asked questions about RateGenius
How is RateGenius rated?
RateGenius has a 4.5 star rating with 15,639 reviews.
When is RateGenius open?
RateGenius is closed now. It will open at 7:00 a.m.