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RateGenius
- Auto Loan Providers
- Austin, TX
About this business
RateGenius is a nationwide online lending platform. With more than 150 competitive lenders, rateGenius can find customers the most competitive vehicle interest rate to refinance their loans on cars, trucks, and SUVs.
Location details
9300 United Dr, Ste 180, (Spicewood Springs Road), Austin, TX, 78758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Not Approved Offer came up on Credit Karma and would reduce my rate by 50%, oops just a paid ad which you don't really know until you apply. Don't waste your time if you have a score below 699, no kidding.
Loan with final lender is great The fina lender is great, the clown at rate genius, was no better than a used car salesman, the second he had what he wanted he wouldn't answer my calls or return my messages. I left over 6 messages for him, and then 6 for his "manager" Never recieved a call back on any of them. Was told they wouldn't process my loan unless I signed and dated disclosure documents, that were blank. I don't know if this was isolated to my "loan officer" or is company wide, but overall pathetic service, shady pra... read more
Didn’t offer to refinance at any rate It was a bogus recommendation by Credit Karma. It was a waste of my time.
Rate Genius is not responsive and add fees that were not disclosed.
It's a scam Guys read the positive reviews. 90% of them are bots saying the same thing except the negative ones. It's 2020 and ppl still getting scam it's unbelievable Jesus be smart.
Such a disappointment My score is over 720 and I wasted a hard inquiry trying to use them. Don't do it.
Not the best experience Poor inner office communication. Process took way to long. There was a very avoidable VIN # mistake that apparently disrupted the whole process. Asked for a refund of $10 due to an error, and nobody even acknowledged my request, I even sent in a receipt with the paperwork and received no response. Multiple requests for the same paperwork.
Awful Approval Process!. I was approved to refinance my car loan and after working with the agent for a few weeks, today, I had to give my final information such as insurance deductibles, license #, etc. only to be told that I owe too much on my current loan and would need to bring it down by a $1,000! The reason I applied to refinance was to save $! This caused a hard inquiry on my credit report dropping it by 47 points. The agent from Rate Genius was not willing to negotiate with Apple Finance on my behalf so if I want the... read more
The representative was kind and polite. But they omitted the fact the fee was apparently over $700 according to the balance difference of the old loan vs the new loan. When I saw what my payoff was and the new loan balance I became very disappointed with the lack of honesty. I was only told of a $23 fee to join the credit union.
Frequently asked questions about RateGenius
How is RateGenius rated?
RateGenius has a 4.5 star rating with 15,232 reviews.
When is RateGenius open?
RateGenius is closed now. It will open at 9:00 a.m.