RateGenius

nbarbosa50 

on Creditkarma

5 years ago

Useless and disappointing I checked the rates offered, read all the information and was pleased with the offer, so I applied. Whitin 5 minutes of the application I got a call from Linda with RateGenius which confirmed that my application was accepted and we started chatting about next steps, only to find out that I was not elegible for a refinance option for being a Permanent Resident instead of a Citizens. After getting denied overs something that makes no sense and offered ZERO INFORMATION on why that would be an issue sin... read more

DMan819 

on Creditkarma

5 years ago

Hard Pull & Wrong Interest rate I shouldn't have ever let a company do a hard pull and hurt my credit score, but I was "pre-approved" for a good interest rate only to be approved at a higher interest rate than advertised. I tried calling Rate Genius agent several times and they never returned my phone call. I also do not like their non-transparent system of not giving you your results online and having to wait for your rate. I prefer choosing from a list of offers. 

DMan819 

on Creditkarma

5 years ago

Was pre-approved for a good interest rate, only to be approved at a higher rate. I should have never let them do a hard pull and hurt m,y credit score, neither should Credit Karma be a facilitator of inaccurate numbers that lead to your credit being damaged. I tried calling my Rate Genius agent on several occassions and never got a return call. I also do not like their non-transparent system where you don't choose from available offers. You won't find out your interest rate for over 24 hoursa after applying. 

Jttq 

on Creditkarma

5 years ago

don't waste your time 

Bubby98 

on Creditkarma

5 years ago

Communication was great up front. After I sent in my loan documents the communication was little to none. I called and left messages and never received a phone call in return regarding my loan. End result, I was left paying the balance due on my precious loan.. I was not happy! 

Khcallam 

on Creditkarma

5 years ago

They Add Mulitple Inquiries on my credit After they lured me in on credit Karma showing me that they can offer better rates and a much lower price. i filled out the form and next thing i knew there were muliplt banks hard inquiries showing up on my credit and one bank even did it twice, all without speaking to me. When i called them they claimed i agree to it on page 3 in some disclaimer for them and there third party lenders to pull my credit. They were not able to even give me offer after all these inquiries, when i asked ... read more

G1D 

on Creditkarma

5 years ago

Waste of time. A scam Why in the world would I be "OFFERED" a refinance loan, only to apply and be told that they can't find a better rate???? So all I received was a hard inquiry on my credit. Wow really???? 

Elijah4443 

on Creditkarma

5 years ago

My loan officer Ed would never answer his phone and I had to call 3 times until someone went and found him definitely not recommending him to anyone hes better of fired im my opinion 

maniacmedia 

on Creditkarma

5 years ago

They weren't even close to the quote.. Went through their application process. And they were happy to make a hard pull before presenting any details. Despite the fact that my FICO is in the mid700s, they came back with a quote that was 1% higher than the original with terms that ended up making sure I'd pay significantly more than my current, higher interest loan. Curiously, I told them to cancel the application. These people are a waste.