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9300 United Dr, Ste 180, (Spicewood Springs Road), Austin, TX, 78758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Auto refinance Run multiple hard inquires on your credit. Slow and poor communication. Terrible experience. Stay away.
hidden fees I applied and was approved. The process was simple and hassle free. But once the loan process was complete, I discovered the new loan was $795 higher than my payoff on my old loan. During the process, the only fee mentioned was $23 fee to join the credit union where the new loan was processed. The purpose of refinancing was to save money. I am left wondering "how much did I really save". I don't recommend any company that is not up front with their fees.
Wouldn’t apply again!. Bait and switch. Promised a lower rate, but offered the same rate that I currently received with my credit union. Hit me with 2 credit inquires without my permission. Avoid this company, lied and said CK did the credit pull and not them but their name is on my credit report. Waste of time.
Hard pull that lowers your credit score.. Credit Karma and rate genius are engaging in fraud tactics by claiming its only a soft pull when its a hard pull. Be safe and try other more trustworthy companies that don't engage in such bad behavior.
Committing fraud with hard pull... Credit Karma and rate genius claim it will be a soft pull but they do a hard pull so be careful and go with other trust worthy company that are not involved in fraudulent practices.
Refinancing an auto loan They REALLY push for a 72 month option, even though that one has a higher interest rate, so be prepared for that.
Not worth the time Well they have been sending me offers for months and I finally said okay and gave it a go. So after running my credit no loans are available for me. What's the point of constantly sending me offers for the to happen.
Just so you know they lie When applying for loan you first are told you will only have one hard inquiry because they have a contract with agencies/banks. But then when your first is denied they just run it through without your approval or contacting you first to tell you that the ONE bank they went through denied you and this would make another hard inquiry. Which does effect your credit. Then you try to call and ask questions and want the second one removed from your credit and they hang up on you and your number is like ta... read more
Don’t bother Credit karma suggested I do this I have a decent credit score but was denied and now my credit score will go down because I even tried don't bother
RateGenius has a 4.5 star rating with 15,554 reviews.
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