This profile has been claimed by the business owner or representative.
RateGenius is a nationwide online lending platform. With more than 150 competitive lenders, rateGenius can find customers the most competitive vehicle interest rate to refinance their loans on cars, trucks, and SUVs.
9300 United Dr, Ste 180, (Spicewood Springs Road), Austin, TX, 78758, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 8:00 p.m. | |
Tue | 7:00 a.m. to 8:00 p.m. | |
Wed | 7:00 a.m. to 8:00 p.m. | |
Thu | 7:00 a.m. to 8:00 p.m. | |
Fri | 7:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Read the fine print!. Read the loan agreement and fine print! I did but was still disappointed when the quote was basically double what Credit Karma quoted me. Wish the application was adjustable as I have more than one job. Customer service was okay, nothing to set them apart. Did not fight for my business. Not a bad review, but not a good one either.
I wish I could give zero rating to RateGenius. These guys are very very unprofessional,applied for my car refinance recently and on the very first day they checked my credit score (which is 810+) one of the sales person told "Alreday my loan is underwritten" and sent APR and premium info,as well as sent some documents to notarized and sign it. I did everything and followed up with them for 1+ month without any response. Couple of days back same sales person contacted to "unfreeze" my credit so that the lender will check agai... read more
Refinancing my truck Was super easy to refinance my truck to a much lower Interest rate
It was quick just wish I had gotten a little better deal
Misleading I have been told so many different things. Seems that from reading other reviews that they pay the game a lot of promising one rate and then having to rate the rate and say they are sorry. Each time they mess up you have to get another phone so they can record they next lie they tell you. Marvin Kelley was nice but the process is terrible.
Waste of 3 hard inquiries Rate genius ran my credit through 3 different companies for an auto refinance, with 3 different hard inquiries. The denials included reasons such as too many miles on the car and the estimated payment would be more than the current payment - all things they could have just denied me without checking my credit. Applying through them was a waste of time and actively harmful to my credit.
Total misleading about savings and offer I recieved CreditKarma recommendation and comparison to refinance with this company. The "offer" was 2% less interest and lower monthly payments with an overall saving of $1500. After applying rategenius offered me the exact same loan I already have with no savings unless I would pay it off in less months. It was a waste of time, a hit on my credit score and basically no one is accountable for misrepresentation. They can litteraly tell you anything before the application and not be he... read more
Frustrating I was approved for auto loan refinancing with Rate Genius. Before I had even talked with a representative, however, one of the lenders they checked on my behalf had sent me a rejection notice. So - my credit was checked multiple times in the process, which is not something they warn of in their application process. I still spoke with them and almost decided to go with one of the lenders who did approve, but then the Rate Geius rep went on and on about how CarMax had probably upsold me with an extended warranty an... read more
The "Accept this offer" is not real When you click accept this offer, they had a representative call me a week later, they asked me some questions about my cars mileage etc and said that they can not offer me an offer at this time. A big waste of time. I dont know why credit karma calls it an offer to accept. There was no offer to begin with. It's a sham.
RateGenius has a 4.5 star rating with 15,232 reviews.
RateGenius is closed now. It will open at 9:00 a.m.