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RateGenius is a nationwide online lending platform. With more than 150 competitive lenders, rateGenius can find customers the most competitive vehicle interest rate to refinance their loans on cars, trucks, and SUVs.
9300 United Dr, Ste 180, (Spicewood Springs Road), Austin, TX, 78758, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 8:00 p.m. | |
Tue | 7:00 a.m. to 8:00 p.m. | |
Wed | 7:00 a.m. to 8:00 p.m. | |
Thu | 7:00 a.m. to 8:00 p.m. | |
Fri | 7:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Motorcycles They dont refinance motorcycles!
Motorcycles They wont refinance my Harley Davidson Street Glide
Sketchy Process. Sketchy Lenders So, I don't feel they did any homeowrk on the creditors they chose to try to send me through. The credit unions that they chose were a firefighters union that I'm not eligible for and a teacher's union that again I wasn't eligible for. My local refinanced me at a way better rate than what rate genius tried to get for me and they didn't make me feel like it was a sketchy process getting funding from some obscure out of state credit union that again, I WASNT ELIGIBLE FOR IN THE FIRST PLACE.
Incredibly frustrating The entire process was overly complex and frustrating. When it first started it was supposed to be straight forward. As it went on, there were more hoops to jump through, i had a number of items that I had to do myself and in the end had to pay an additional payment on my loan before everything was closed and had to track down the payoff check to my previous lender. It was not a happy experience.
The customer service was horrible. When they were trying to get me to sign on to one of their loans the calls would not end. As soon as I signed the documents, I did not receive any updates. I emailed and called multiple times with no response. I'm still not sure what my next steps are.
Started out fine, then went downhill fas I felt like I had to stay on top of everything that was being done. From the time UPS lost my signed paperwork which had all of my financial information on them until the time that they sent a corrected check to the correct Credit Union to pay off my current loan. When I called and left messages and sent text messages after the loan was supposed to have been completed no one got back to me until I called at least a dozen times in one day and finally got to speak to a sales manager
Saving me $82 a month Brought my monthly payments down from $305 to $223! Took about one month to get everything finalized--handled everything over email.
don't believe it, they look for someone else to finance - after they pulled my credit and then someone else pulled it as well.... don't fall for the low rate.... sorry I did.....
We received a grate loan rate!. They worked hard to locate a lender that would work with our perticular vehicle. They found the perfict lender for our needs.
RateGenius has a 4.5 star rating with 15,232 reviews.
RateGenius is closed now. It will open at 9:00 a.m.