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RateGenius
- Auto Loan Providers
- Austin, TX
About this business
RateGenius is a nationwide online lending platform. With more than 150 competitive lenders, rateGenius can find customers the most competitive vehicle interest rate to refinance their loans on cars, trucks, and SUVs.
Location details
9300 United Dr, Ste 180, (Spicewood Springs Road), Austin, TX, 78758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Bad Bad
So thankful.. These people especially Linda Espy. She was on top of it.
Not sure if it's a scam or a joke.. Be extremely careful. Don't just accept. They added 12 months and increased the interest rate and made an offer, and lowered the payment. ALL THEY DID WAS ADD 12 MONTHS TO MY CURRENT LOAN!! They called it an offer! Why the hell would I want to ADD 12 months to my loan? I refinance to lower my rate and payment, not just add time to it.
Bad Poor customer service. Promises were made that were not kept. Huge waste of time.
Bad Waste of time. Promises were made that were not kept. Customer service was extremely poor.
They lied to me about the interest rate The play the old switch and bait with its customers. After you apply for the rate advertised they say sorry that rate isn't available in your state.
Nothing Genius about Rate Genius They do NOT double check the information they enter in for the Fiance Instuitions, a simply process that should have been done in days, took weeks! The Managers/Supervisors are rude. I will NOT be recommending rate genius to anyone.
Easy to obtain but had catches The loan process was going smoothly. Rate genuis was very helpful. The lender at the last minute changed the terms because they said my backup wasn't sufficient for a small amount per month of income <300. This caused me a 2 point interest rate difference which sucked. Wasn't rate genius' fault though. They were good througout the process.
Took some time, but ended well My paperwork was sent to me three different times because of typos, but customer service was super nice and quick to fix them each time. We were pleased overall with this service and got a great new rate on my car loan. We would use them again, if needed!
Frequently asked questions about RateGenius
How is RateGenius rated?
RateGenius has a 4.5 star rating with 15,230 reviews.
When is RateGenius open?
RateGenius is closed now. It will open at 7:00 a.m.