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RateGenius
- Auto Loan Providers
- Austin, TX
About this business
Location details
9300 United Dr, Ste 180, (Spicewood Springs Road), Austin, TX, 78758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Click bait. They can’t get the rates They can't get the rates credit karma offers. The world they are trying to give me is ridiculous and the payment only went down 70 bucks. That's not what i was shown at all. Disappointed
Useless and disappointing I checked the rates offered, read all the information and was pleased with the offer, so I applied. Whitin 5 minutes of the application I got a call from Linda with RateGenius which confirmed that my application was accepted and we started chatting about next steps, only to find out that I was not elegible for a refinance option for being a Permanent Resident instead of a Citizens. After getting denied overs something that makes no sense and offered ZERO INFORMATION on why that would be an issue sin... read more
Hard Pull & Wrong Interest rate I shouldn't have ever let a company do a hard pull and hurt my credit score, but I was "pre-approved" for a good interest rate only to be approved at a higher interest rate than advertised. I tried calling Rate Genius agent several times and they never returned my phone call. I also do not like their non-transparent system of not giving you your results online and having to wait for your rate. I prefer choosing from a list of offers.
Was pre-approved for a good interest rate, only to be approved at a higher rate. I should have never let them do a hard pull and hurt m,y credit score, neither should Credit Karma be a facilitator of inaccurate numbers that lead to your credit being damaged. I tried calling my Rate Genius agent on several occassions and never got a return call. I also do not like their non-transparent system where you don't choose from available offers. You won't find out your interest rate for over 24 hoursa after applying.
don't waste your time
Communication was great up front. After I sent in my loan documents the communication was little to none. I called and left messages and never received a phone call in return regarding my loan. End result, I was left paying the balance due on my precious loan.. I was not happy!
They Add Mulitple Inquiries on my credit After they lured me in on credit Karma showing me that they can offer better rates and a much lower price. i filled out the form and next thing i knew there were muliplt banks hard inquiries showing up on my credit and one bank even did it twice, all without speaking to me. When i called them they claimed i agree to it on page 3 in some disclaimer for them and there third party lenders to pull my credit. They were not able to even give me offer after all these inquiries, when i asked ... read more
Waste of time. A scam Why in the world would I be "OFFERED" a refinance loan, only to apply and be told that they can't find a better rate???? So all I received was a hard inquiry on my credit. Wow really????
My loan officer Ed would never answer his phone and I had to call 3 times until someone went and found him definitely not recommending him to anyone hes better of fired im my opinion
Frequently asked questions about RateGenius
How is RateGenius rated?
RateGenius has a 4.5 star rating with 15,639 reviews.
When is RateGenius open?
RateGenius is open now. It will close at 8:00 p.m.