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RateGenius
- Auto Loan Providers
- Austin, TX
About this business
RateGenius is a nationwide online lending platform. With more than 150 competitive lenders, rateGenius can find customers the most competitive vehicle interest rate to refinance their loans on cars, trucks, and SUVs.
Location details
9300 United Dr, Ste 180, (Spicewood Springs Road), Austin, TX, 78758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Good experience.. I got a new vehicle loan close to the interest rate they said.
DO NOT USE I was approved for my refi. Then my interest rate jumped. Then the paperwork I sent in was lost. Then their "system" failed. I had three (3) personal representatives. My original paperwork was lost: only part of the electronic documents I uploaded were received in a single PDF file. Although Rate Genius admitted that their system crashed and was down for several days, I was blamed for sending an incomplete PDF. That was odd as my first 'personal' rep said it was their fault. My second rep said it was my fault. My ... read more
BIGGEST REGRET Used them to get a cheaper car payment, finalized everything so we'd end up saving $130 a month, but then they told us we had to have a special kind of insurance so our insurance went up $160 so now we're paying even more. Waste of time. Losing more money. Don't trust this company.
Not as Promised Do not have apply with this Company. They said they could cut my interest rate in half and lower my truck payment by $30 a month. I have a credit score of around 840 with Equifax and Transunion, I was approved for this loan as i figured i would be. The total savings was 3 dollars a month, not anywhere as advertized. Stay Clear of this Company.
Loan process was nice, agent helping me was horrible. He was MIA after I submitted docs and still hasn't replied to me.
APP ID 4914955 WORST MISTAKE EVER When I first initiated my search for a lower interest rates and found a couple of offers i was very excited because I was lowering my interest for over 1%. I spoke to Geoffrey Sterling, he seemed to know what he was talking as he knew everything... every little detail about my former auto loan. I told him I was interested and he then gave me the new monthly payment which only drop less than 2 dollars. I decided to go through with it because at the end of the loan i was going to save close to... read more
Misrepresented! Did a hard pull!!!. Wanted to check rates. Looked like way to much info than the usual for pre-approval so I closed the app. They then sent me an email saying it will not impact my credit. Next thing you know my phone ringing off hook saying Congrats! You are approved! Not cool. I will not do business with company starting out like that!
Mr. Toad's wild ride.. They didn't happen to mention that the principal balance was going up for my auto refinance loan. So, am I really saving? Plus, the application process was rather vexatious. Can't tell you how many times I had to resend the same documents. Would suggest looking into local credit unions first.
requested refinance of auto loan Receved a lower intrest rate and the process was easy
Frequently asked questions about RateGenius
How is RateGenius rated?
RateGenius has a 4.5 star rating with 15,230 reviews.
When is RateGenius open?
RateGenius is closed now. It will open at 7:00 a.m.