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RateGenius
- Auto Loan Providers
- Austin, TX
About this business
RateGenius is a nationwide online lending platform. With more than 150 competitive lenders, rateGenius can find customers the most competitive vehicle interest rate to refinance their loans on cars, trucks, and SUVs.
Location details
9300 United Dr, Ste 180, (Spicewood Springs Road), Austin, TX, 78758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Not worth it Attempted to refi an autoloan and was told they needed more information on my income. Mistakingly had my debt to income ratio over 70% (it wasn't). You should be able to submit all this stuff online not have to call someone and talk to them. if I wanted to call someone to do this process I would have called on the initial application.
Refinance auto loan My loan agent was slow to respond, at the final stages he stopped responding altogether. Took me a week to find out he no longer worked there and no one else picked up where he was. The new agent was better but the terms I agreed to kept changing before we finalized so very frustrating. Use with caution
Highly Recommend!. I purchased a new F150 Raptor from Baierl Ford in Zelienople PA. The business manager claimed he could beat the rates I would of gotten through my local credit union. I was already pre-approved for the loan for my new truck. My credit score at the time of the purchase was 830, I was also putting down $28,000 towards to price of the truck. The would make me a very low risk, which should of translated to the lowest possible rates currently offered. I had to order my truck from the factory and it can take up ... read more
Went to apply.... Went to apply and found out that it was either a fly-by-night or new operation. Tried the application, they didn't even have all the Ford models listed. I would not recommend this site to anyone.
Watch the fine print Accepted all my documentation. Then after financing was complete. Lender now says my deductible is too high and had to lower my deductible on my insurance. Will cost me more than what I had saved financing through them.
Go with another company!!. Customer service associate was very rude & pushy! If you do not get the loan closed quickly they will close your application. I applied LESS than a week ago & because I did not jump to respond to Oma (customer service associate I dealt with) quickly it make her angry. I am not one to write reviews, but I feel after the service I recieved it is only right to warn others! Go with another company!!
Did not respond Customer service email is invalid. I don’t think the reviews are real
Recommended auto loan thru CreditKarma I logged into my dashboard and credit karma suggested rate genious to reduce my auto loan. I applied and they dinged my credit but no response. I sent an email to their support team and the email was rejected “email address doesn’t exist” huh? I don’t think this company is reputable and the ratings must be falsely generated.
Not reliable company Great pre approved at first with low interest rate and nice lower payment. When it was time to get real I got denied and my credit score went down. They didn’t say why they couldn’t proceed.
Frequently asked questions about RateGenius
How is RateGenius rated?
RateGenius has a 4.5 star rating with 15,230 reviews.
When is RateGenius open?
RateGenius is closed now. It will open at 7:00 a.m.