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For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
It took almost a year to get this resolved because the sales agent was not actively trying to resolve the problem, and when I called in she was the only person that I could contact. Only after months of trying to get this issue resolved and almost losing my account because of the issue not being fixed, I was finally routed to someone who knew how to fix the problem. And once again I am a happy user. One remaining issue, I was promised credit for the months that I was overcharged and to date it has not been issued..
Business response:
Thanks for your feedback, John L ! We love knowing about your experience. Reach out at review@ringcentral.com - we'd love to continue the conversation and hear more.
Tech support was efficient, helpful and had a good sense of humor. Very important. Good job.
Business response:
Herman A.! We're so glad to hear about your experience. We're focused on making sure we support our customers with care and consideration for their specific set-up and situation. Keep us updated on how we're doing! And if you'd like to share more, please reach out to review@ringcentral.com.
Great product. Responsive support. Fair pricing. What more could you ask for?
Business response:
Thanks so much, Jordan! Your feedback and experience are very important to us. If you're up for it, please reach out at review@ringcentral.com. We'd love to hear more!
Great
RingCentral MVP has a 4.5 star rating with 2,290 reviews.
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