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Effective tool for tracking calls and assessing agent training needs It is a very good tool as it allows the users to get the recordings of their call and review it with the managers. It help us improve our call center team to assess the training and support needs of the agents to be more productive and efficient with the customers.
Great functionality and flexibility, though support could be improved My experience has been great when it comes to the features RingCentral provides and its functionality.
Centralized workspace, collaboration and AI features boost team productivity With enhanced employee connection thanks to efficient collaboration/communication, our teams now performs and handles business workflows better leading to increased productivity. In addition, RingEX gives our team access to functional AI for streamlining workflows.
Enhanced team collaboration with reliable integrations and mobile access The ability to consolidate all team communications, collaboration and access to centralized business data fosters teamwork. In addition, RingEX offers a productivity AI that helps minimize manual tasks which simplifies our workflows.
RingEX = Unified Inbox for Emails, Messages and VMs that Enhance Real-time Collab RingEX is the most robust digital workspace that I have ever used. I utilize it on a daily basis to coordinate with colleagues via team chat, messaging, voice and audio conferencing.
Good all-in-one communication platform RingEx is reliable and useful for day-to-day communication.
Integrated messaging, calling, and meetings with reliable uptime for distributed teams My current institution comprises of a wide array of distributed teams across four continents. I use RingEX (Unified Communications as a Service) to work remotely through video meetings, voice calling and team messaging.
Distributed Teams in my Org are Connected for 24.7 while Centralizing Comms in one Platform = RingEX (Workstream Collaboration) RingEX (Workstream Collaboration) is the backbone of team messaging, chat and cloud phone system that is used across all departments in my organization. My experience with RingEX has been positive for more than three years now.
Streamlining Workstream Collaboration With RingEX With RingEX in place, our teams collaborate and communicate better as it acts as UCaaS solution. In addition, this solution comes with in-built project and task management features and coupled with collaboration features, we have realized better teamwork and enhanced productivity. RingEX also offers amazing automation to streamline and ensure efficiency in our workflows.
RingEX has a 4.3 star rating with 3,302 reviews.
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