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Ring Central as a calling platform Pros: I like that it's a very complete platform, it's quite stable and its reports are easy to consult. Cons: One of the things I'm not a fan of is that, despite being a stable platform, it has delays in connecting calls (they are not very common, but they do exist) Overall: In general Ring Central is a stable, reliable and flexible platform since it is cross-platform, in the last few days I have not had connection problems or crashes or failures. Calls are heard clearly and there is little... read more
Business response:
Hey Juan, thank you so much for your feedback! The Review Team loves hearing from our valued customers. If you would like to share more, please email us at review@ringcentral.com. We appreciate your business!
Streamlining Communication Pros: Call quality is consistently clear, and I've experienced minimal disruptions, ensuring that crucial business communications remain uninterrupted. Cons: it falls short in terms of integration options with other business tools Overall: Although the app could benefit from expanding its integration options, this minor drawback is outweighed by its numerous strengths.
Business response:
Hi Marcy, the Review Team appreciates you for sharing your review with us and the community! We are proud to provide you with a consistent product that assists in streamlining your communications. If you would like to continue this conversation, please email us at review@ringcentral.com. Thank you!
RingCentral Pros: It is easy to use, the platform is so basic to understand. Cons: Sometimes it is hard to connect to the meetings.
Business response:
Hey Kubra, thank you for your review! We would love to hear more from you about your experience; feel free to email us at review@ringcentral.com. We appreciate your business!
RingCentral Pros: The ease of use and ability for our sales team to be able to answer calls that are meant for our team during business hours, and have a simple and organized location for all after-hours calls. Cons: No specific cons at this time. Before, the app did not include HUD features which made it more difficult, but this has been addressed. Overall: RingCentral has been easy to use and implement and recommend for small or large businesses.
Business response:
Hey Luke, we love to hear how our product delivers an organized solution that is easy for your team to implement! Thank you for sharing your experience with us and the community; if you would like to share more, please do not hesitate to email us at review@ringcentral.com. We appreciate you!
Works Great but not as compatible and convenient as market leaders Pros: Easy and affordable. Download the app and link it to your calendar Cons: Less compatible. Often caused problems to conference in new people who are not already part of the ecosystem Overall: Overall positive, however the ease of access for persons who are one time attendees caused issues.
Business response:
Hi Joshua, the Review Team thanks you for your review! We love hearing how our customers are doing; if you want to elaborate and share more, please email us at review@ringcentral.com. We appreciate you!
Professional Service Pros: They protect my company from missing calls and act professionally Cons: the cost could be less - but the service is great Overall: Set up worked well - the integration was easy and my prospects are treated professionally
Business response:
Stephen, the Review Team appreciates your great feedback! If you would like to share more, email us at review@ringcentral.com. We appreciate your loyalty, Stephen!
Not great for business communication Pros: It allowed me to mask my cell phone number. Cons: It was difficult sometimes to tell that a call coming in was via RingCentral, and sometimes they were misdirected. Overall: Not that great, honestly. It might work better in a larger company.
Business response:
Hey Anne, please email the Review Team at review@ringcentral.com so we can learn from you and see how we can improve your experience. Thank you for your feedback, and we hope to hear from you soon!
Leasing Agent Pros: What like about this app it's that it keeps a log of our phone calls Cons: What I don't dislike is having to log in
Business response:
Karla, the Review Team appreciates your review! If you would like to share more, email us at review@ringcentral.com.
Ring Central (Thumbs Up) Pros: Very versatile, easy to use. You can call, text and fax all in one system. Cons: Hmmmm. Can't think of any right now. Must be good. Overall: Great product overall. Everything has its cons, but this is a great system.
Business response:
Hi Audra, the Review Team is proud to offer you a versatile and easy product with minimal to no cons! If you would like to email us and continue to discuss your experience with us and our product, please email review@ringcentral.com. Thank you!
RingEX has a 4.2 star rating with 2,576 reviews.
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