RingEX

Claire 

on Capterra

11 months ago

Ring Central Pros: Don't need a desk phone and also don't need to use it through a desktop computer. I've always used it directly through my phone. Cons: Have heard that when people call it doesn't sound like a normal phone call, like music is playing or something. The number I was assigned also comes up on peoples phones as spam. I wish the dialpad and the search function were more cohesively integrated. 

Ron 

on Capterra

11 months ago

Ring Central - Yes Please Pros: I like the way my voicemails are transcribed and emailed to me. I like the directory. I like the ease of transferring calls or forwarding them to another office. Cons: It was sort of hard to understand at firs, but once I played with it more I was able to be more familiar. Overall: Great experience. We continue to use it. 

Ron C. 

on Capterra

11 months ago

Ring Central - Yes Please Pros: I like the way my voicemails are transcribed and emailed to me. I like the directory. I like the ease of transferring calls or forwarding them to another office. Cons: It was sort of hard to understand at firs, but once I played with it more I was able to be more familiar. Overall: Great experience. We continue to use it. 

Phillip M. 

on Capterra

11 months ago

Great phone system with some room for improvement Pros: Enables us to setup teachers with Soft phones on their mobile phones, enabling them to call parents using the school's main phone number as their call-back number. Cons: The phone app is slow to respond at times, ringing 5 or 6 seconds after the desk phone (all settings are to ring all simultaneously)There are at least 2 or 3 different sets of instructions to setting up a hot desk phone, none of them helped, so the documentation on their website desperately needs a revi... read more

Emmanuel F. 

on Capterra

11 months ago

Very good solution Pros: I like it because it is very easy to use. You can Send message, video chat, conférenceMaybe this can replace Teams Cons: I think the windows application interface could be improved. When the window is minimized, the readability is not optimal Overall: You can communicate easily. Phone call are clear. 

Walter B. 

on Capterra

a year ago

The go to phone system for SMB. Pros: Aside from the functionality I like that you have the option to have an actual desktop phone, or softphone to use an app on a mobile device to stay connected with team members, prospects, and customers. Cons: This does not happen often but there could be a lag once in a blue moon. Overall: I was impressed with using RingCentral MVP functionalities. 

Jennifer B. 

on Capterra

a year ago

Ring Central Review Pros: I like that I can call out of my cell phone not using my phone number to customers. Cons: I do not like that when I am not connected to wifi I drop calls Overall: I like that I can manage my calls from anywhere and call out not using my phone number. 

adrianna a. 

on Capterra

a year ago

Love this application for my small business Pros: I love that i can have the app ring out to my parents and show my business number even though Im using my personal cell. Cons: Sometimes connection can be a bit spotty but overall im very satisfied 

Debora A. 

on Capterra

a year ago

Best for remote workers Pros: I was surprised that I could actually communicate with my team in the US while I am in Africa with just an internet access. The communication is flowless. Features like call recording, messaging. group videos, un reading a message, call log monitoring has reduced our company's operating costs. Lower overhead costs has helped our company increase its profits since we are a big team working remotely. Cons: Sometimes messaging just stops without a warning. It's irritating especially when you are in... read more