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Smooth transition to remote working We have been a user of RingEX since 2019, which was perfectly timed to support us through a transition to many employees remote working. RC regularly release new features and are embracing AI innovations.
Call quality and organized dashboard make communication seamless and effective My overall experience with RingEX has been Good. I like the call quality and the dashboard. The interface is fairly easy to understand and it helps keep daily communication organised. I think it is the best in this area. Notifications help to track customers right away.
RingEX is a Friendly and Reliable Cloud-Based Communications Platform The friendliness of the features of this cloud-based communications platform make our experience wonderful. Secondly, I enjoy the ease of implementation of RingEX.
Intuitive interface and strong analytics simplify remote office transitions stable and intuitive platform, really helped with migrating to hybrid office environment where employees could work from home.
Voice and Fax over IP works well and meets our needs and works well with Teams for Voice and fax and messaging
Simple interface and quick SMS, screen share, and video calling features Easy to use, message and manage phone system. RingEX is very flexible and the voice call quality is good.
Effective tool for tracking calls and assessing agent training needs It is a very good tool as it allows the users to get the recordings of their call and review it with the managers. It help us improve our call center team to assess the training and support needs of the agents to be more productive and efficient with the customers.
Great functionality and flexibility, though support could be improved My experience has been great when it comes to the features RingCentral provides and its functionality.
Centralized workspace, collaboration and AI features boost team productivity With enhanced employee connection thanks to efficient collaboration/communication, our teams now performs and handles business workflows better leading to increased productivity. In addition, RingEX gives our team access to functional AI for streamlining workflows.
RingEX has a 4.3 star rating with 3,316 reviews.
RingEX is closed now. It will open on Monday at 9:00 a.m.