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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
RingEx provides a great small business VOIP service Pros: RingEX is very easy to use with a intuitive interface making phone calls and sending faxes very simple. The pricing structure also allow us to get a great value for our business phones. Cons: The voice to text transcriptions of voicemails sent to my email were not always accurate and led to some misunderstandings with clients. I would definitely recommend actually listening to each voicemail and not relying on the transcription. Overall: I am very pleased with the VOI... read more
Great option and alternative to any big phone company like Verizon Pros: Ring Central is a helpful phone system for our business to manage leads and staff Cons: Sometimes the notifications settings can get messed up without any intervention. We have faced issues on fixing it but overall when it works well its awesome Overall: Its been pretty seamless and easy to set up and use
Review of RingEX Pros: ease of use in all the areas that I need to use it Cons: cost and lack of web based support when porting into RC Overall: once you get past porting BTN into RC the use is fairly simple
Overall I love this Software and Features Pros: RingCentral's desktop notifications are a game-changer for our customer interactions. The instant caller ID pop-ups allow us to proactively answer calls, especially from those we've been trying to reach, dramatically reducing frustrating phone tag. Plus, the integrated texting feature streamlines communication, enabling seamless back-and-forth with our customers Cons: I would like it to be a little easier to get it to transcribe the calls for future reference. Sometimes a custo... read more
Great phone system that includes sms, availability to listen to calls, and AI notes from live calls. Pros: HUD to shadow calls, recordings, text message and automated notes. Cons: Doesnt have an available function to automate text messages Overall: We are currenly using Ringcentral to manage outbound and inbound calls along with text messages, our admin was able to setup call queues that are used for different sources of leads, we can shadow other rep calls and it now has an option for automated notes from live calls.
RingEX in a Pharmacy Setting Pros: It's very user friendly for both the agents and the administrators. It's nice to be able to fax, call, text and message all within one app. Cons: Some of the reporting for RingEX is lacking. Most of what I needed I was able to find though. Overall: It's been great. We migrated over to Ring Central from Mitel and it's been worlds different. Definitely a better experience in EX!
Great VOIP service provider Pros: It is quite efficient and effective to have several key business services in one spot. Telephony, group chat, text, fax, video conferencing. The reporting features and analytics are also very helpful. Cons: 4 stars because the system needs to integrate a global address feature that can be populated by admins without uploading archaic lists of external contacts (which is very difficult and not intuitive). Also the ability to configure the application's user interface remotely for each user wo... read more
Ringcentral Pros: That this is a great product to use for any company Cons: that you can use your desktop with the app Overall: that this system works with anyone and with any kind of company
Centralizing our external communications Pros: RingEX is great for Ring Central customers to centralize all of the text, phone and video capabilities of your account. Cons: We have not had great experiences with their customer support and billing teams. Overall: We use RingEX and Ring Central for all of our phone calls and meetings with customers. It is a great way to keep everything all in one place for our external communications.
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.2 star rating with 2,517 reviews.
When is RingEX open?
RingEX is closed now. It will open at 9:00 a.m.