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RingEX
About this business
Modern Communication Features with Initial Setup Challenges Pros: RingEX provides flexibility by allowing staff to manage calls, voicemails, texting, and communication through desktop and mobile applications instead of relying only on traditional desk phones. Features like call routing, voicemail access, and remote communication tools are helpful in a busy medical practice environment. Once users become familiar with the platform, it can improve accessibility and communication efficiency across teams. Cons: The initial rollo... read more
Business response:
Hey Reneisha, we are pleased to hear that RingEX provides your medical practice with the flexibility to manage patient care from anywhere. Moving beyond the desk phone is a step toward a more modern patient experience. The Review Team would love the opportunity to learn more about your experience with our products and services. Please reference this review and email us directly at review@ringcentral.com to continue the conversation together. Thank you for choosing RingCentral to support your practice; we look forward to cont... read more
I love RingEx Pros: I really enjoy having the click to dial ability. I never have outages and rarely does this phone system get flagged as scam (my last one did). I almost never have any type of outage and it was so easy to set up and integrate with my current CRM. When an update caused issues they were very attentive and helpful. Great support! Plus it is the most cost effective one I found! Cons: Hard to find something not to like! If I had to choose, I have experienced a delay once or twice but that may have been with my ... read more
Business response:
Hi Sarah, thank you for your awesome review! We are thrilled to hear that RingEX provides the reliability and caller ID reputation your business needs. The Review Team would love the opportunity to learn more about your experience with our products and services. Please reference this review and email us directly at review@ringcentral.com to continue the conversation together.
AN EXCELLENT APPLICATION FOR BUSINESS COMMUNICATION Pros: It allows you to have a single phone number, without having to switch between different numbers. The fact that it also allows me to receive faxes is a great bonus. You can add multiple recipients, even when sending a fax. Cons: The app sometimes malfunctions when trying to receive return phone calls. Another problem is that the default number selected is sometimes the company's main number and not the user's own number, which makes interaction difficult. Overall: It's... read more
Business response:
The Review Team appreciates you for providing us with your valued feedback! We are happy to hear that RingEX has been an intuitive, fast and simple solution that helps you stay connected with your clients and team while streamlining your faxing workflow. We would like to understand these malfunctions better to ensure a smooth process for you. Please reference this review and email us at review@ringcentral.com with more information so we can continue the conversation together. Thank you for choosing RingCentral!
Overall a great phone provider Pros: I love that it is an app that I have on my phone so I can call our customers straight from my cell phone. I am also able to message our VA in the Philippines straight from my phone or computer, we use it everyday of the week. We are easily able to record our customer phone calls for proof if something were to come up. The price is great and we are able to add new numbers for a very small price. The app is easy to use and we are able to block spam calls with ease. Cons: Overall Ring EX has... read more
Great program! Try it! Pros: Call recording is a major perk. Call management and client communication, Ring Central makes all of them easy. Cons: Nothing I didn’t like. I haven’t used it for a long amount of time but what I’ve tried so far it’s great. Overall: It’s such a convenience to have a notary on the call with your clients instead of having to attend a meeting with different schedules with the people involved.
Ease to use call system Pros: RingEX is simple to setup and they do offer multiple options for easy add ons that are both free or even some cheap options to help optimize your phone system. Integrates easily with things including email and has easy communication options. Cons: The sales team will reach out to you numerous times any time you ask about a change at all to your account. Overall: Overall Ring is easy to use and is an affordable call management system for small teams or small businesses.
RingEx Review from a Daily User Pros: The idea you can transfer calls to anyone in your organization by just searching them up. The idea of just being able to have a secondary phone on your computer versus a physical phone is so helpful! Cons: There have been times where it bugged out, and I wasn't receiving a call. Additionally, there were times when the call dropped randomly; however, this might of been to internet problems. Overall: It has been great. The navigation part of RingEx is very compatible and easy to work throu... read more
RingEX Review Pros: One thing that stand out to me about using ringEX is the ability to see the number of calls made, also the ability to disposition each call, letting me know if I didn’t get ahold of the person. Cons: My personal experience with RingEx on my work computer is that I noticed some Lag in my calls, that was a consistent issue with ringEX on my work Computer. Overall: Overall my experience with RingEX was a little bit challenging at times, I ended up using Chase as my main platform, but I will still use RingEX ... read more
RingEx provides a great small business VOIP service Pros: RingEX is very easy to use with a intuitive interface making phone calls and sending faxes very simple. The pricing structure also allow us to get a great value for our business phones. Cons: The voice to text transcriptions of voicemails sent to my email were not always accurate and led to some misunderstandings with clients. I would definitely recommend actually listening to each voicemail and not relying on the transcription. Overall: I am very pleased with the VOI... read more
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.2 star rating with 2,610 reviews.
When is RingEX open?
RingEX is open now. It will close at 6:00 p.m.