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RingEX
About this business
RingCentral review Pros: Easy interface with multiple status during calls and no audio issues during calls or transferring to another agent. Cons: it could improve the compatibility with some headsets, the set up may take a while is this issues is not address properly. Overall: my overall experience with the program it's good. it has an intuitive interface with multiple status options.
Business response:
Carolina, we are pleased to hear about your fantastic experience with our product! If you want to continue this conversation or have questions, email the Review Team at review@ringcentral.com. Thank you, we appreciate you!
Its just ok Pros: I have used Ring Central for 4 years or so. It is easy to use, but drops calls alot. Sometimes callers will say they cannot hear me. Cons: Dropping of calls, disconnects calls. Would like for Ring Central to help with that.
Business response:
Hi Allyson, the Review Team thanks you for your feedback! As VoIP calls need a reliable internet connection for optimized call quality, you'll experience poor connection when there is not a strong connection available. Call Continuation is available on mobile to switch calls from poor WiFi to your carrier to continue the call as a 3G/4G VoIP call. Learn more about call continuation here: https://ringcentr.al/3R7rRzz. In addition, here is an article regarding troubleshooting VoIP connectivity issues: https://ringcentr.al/44Jv... read more
Needs Improvement Pros: I like that I am able to see who is calling members of my team on my desk top. I can see if the answer a call or not. Cons: I don't like the fact that when a call is transferred from another party, the call does not record. Overall: Overall, ring central is very effective. I am able to see my calls and text in one app.
Business response:
Hey Marshene, we appreciate your review! If you would like to submit a feature request, you can do so easily via our app! Click on your profile picture - scroll down to Suggest a feature; from here, you can search for pre-existing ideas that you can vote on and engage with, and if you have a new idea, you can submit it by selecting "add a new idea." To continue discussing your experience, please email the Review Team at review@ringcentral.com. Thank you!
Wonderful product Pros: Fabulous utility and ease of use. Intuitive features and functions are in place that allows you to easily get done what you need to. Cons: The non wireless connection or 5g network connection needs improvement. That function is a little rough and could be fleshed out simply Overall: Overall, it's a wonderful business management system that gives you professional presence for little cost of headache
Business response:
Alexander, the Review Team appreciates your review. We are proud to provide you with a business management system that offers intuitive features and functions that allow you to operate with ease! As VoIP calls require an internet connection for optimized call quality, you'll experience poor connection when there is not a strong connection available. Call Continuation allows you to toggle from poor WiFi to your carrier to continue as a 3G/4G VoIP call. Learn about call continuation here: https://ringcentr.al/3R7rRzz. We hope ... read more
Great VoIP service Pros: I like the ability to transfer within the app. That functionality within the app as well as on the desk phone makes my life easier with all the incorrect calls that are routed to my desk by others. Cons: I am not a big fan of the mobile app functionality, and being IT that is a huge feature for me in a remote world Overall: I like Ring Central, implementation was seemless and made my life easy from and IT standpoint
Business response:
Joshua, the Review Team appreciates your feedback! We would love to learn more about your opinion on the mobile app functionality; please email us at review@ringcentral.com to continue this conversation. We look forward to hearing more from you. Thank you!
Ring Central Reviews Pros: What I liked about Ring Central is that I didn't have to use my personal phone number but it wasn't a whole different device Cons: There wasn't anything in specific that I didn't like about Ring Central Overall: It was great for my old business. Very practical and convenient
Business response:
Hey Kristen, the Review Team appreciates your feedback! If you would like to continue the conversation and tell us more about your experience, please email us at review@ringcentral.com. Thank you!
Controle de chamadas Pros: Software de controle de chamadas muito eficaz que é possível adaptar as necessidades de cada empresa. Cons: É um software caro mas que compensa pela qualidade. Também necessita de um tempo aprendizagem um pouco longo.
Business response:
Hi Pedro, the Review Team appreciates your evaluation. We are happy to hear that our product yields both quality and effective results for you and has proven to be worth the cost. Thank you for your feedback!
Highly Recommended Pros: We use RingCentral at work and I love it! I use it multiple times a day for answering/making phone calls and also use the texting feature. Cons: The deployment of RingCentral wasn't the best, BUT, my work is very complex so we had a lot of questions when we were setting things up that I don't think other companies would normally have.
Business response:
Taylor, thank you for your feedback! The Review Team appreciates you taking the time to provide us with your valuable insight. We would love to hear more about your experience; if you want to continue this conversation and tell us more, please email us at review@ringcentral.com. Thank you again!
Best tool to Communicate and online meeting Pros: I have been using Ring central almost 1 year to communicate with office purpose for Online meeting and video conference. Ring central is user friendly tool for audio and video conference and main thing I used for Communication with office Uses. Cons: I ring central have Message platform for communication it will use for business platform for video conference and meeting.
Business response:
Chandrasekaran, the Review Team thanks you for your feedback. We are pleased you find our product to be the best tool for your communication needs!
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.2 star rating with 2,563 reviews.
When is RingEX open?
RingEX is closed now. It will open at 9:00 a.m.