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Great VoIP service Pros: I like the ability to transfer within the app. That functionality within the app as well as on the desk phone makes my life easier with all the incorrect calls that are routed to my desk by others. Cons: I am not a big fan of the mobile app functionality, and being IT that is a huge feature for me in a remote world Overall: I like Ring Central, implementation was seemless and made my life easy from and IT standpoint
Business response:
Joshua, the Review Team appreciates your feedback! We would love to learn more about your opinion on the mobile app functionality; please email us at review@ringcentral.com to continue this conversation. We look forward to hearing more from you. Thank you!
Ring Central Reviews Pros: What I liked about Ring Central is that I didn't have to use my personal phone number but it wasn't a whole different device Cons: There wasn't anything in specific that I didn't like about Ring Central Overall: It was great for my old business. Very practical and convenient
Business response:
Hey Kristen, the Review Team appreciates your feedback! If you would like to continue the conversation and tell us more about your experience, please email us at review@ringcentral.com. Thank you!
Controle de chamadas Pros: Software de controle de chamadas muito eficaz que é possível adaptar as necessidades de cada empresa. Cons: É um software caro mas que compensa pela qualidade. Também necessita de um tempo aprendizagem um pouco longo.
Business response:
Hi Pedro, the Review Team appreciates your evaluation. We are happy to hear that our product yields both quality and effective results for you and has proven to be worth the cost. Thank you for your feedback!
Highly Recommended Pros: We use RingCentral at work and I love it! I use it multiple times a day for answering/making phone calls and also use the texting feature. Cons: The deployment of RingCentral wasn't the best, BUT, my work is very complex so we had a lot of questions when we were setting things up that I don't think other companies would normally have.
Business response:
Taylor, thank you for your feedback! The Review Team appreciates you taking the time to provide us with your valuable insight. We would love to hear more about your experience; if you want to continue this conversation and tell us more, please email us at review@ringcentral.com. Thank you again!
Best tool to Communicate and online meeting Pros: I have been using Ring central almost 1 year to communicate with office purpose for Online meeting and video conference. Ring central is user friendly tool for audio and video conference and main thing I used for Communication with office Uses. Cons: I ring central have Message platform for communication it will use for business platform for video conference and meeting.
Business response:
Chandrasekaran, the Review Team thanks you for your feedback. We are pleased you find our product to be the best tool for your communication needs!
Great platform for VOIP Pros: Auto call recording, the phone app for desktop and mobile as well as being able to see in real time call status of colleagues is a key to this program. The message feature is a must as well. Cons: Would like better instruction/direction on the MPV integration with Microsoft Dynamics CRM Overall: Overall we have enjoyed using this new platform and it meets our company compliance needs for phone calls in the insurance industry.
Business response:
The Review Team appreciates you for taking the time to provide us with your valuable feedback. We are happy to hear that our product supports your business' performance and is easy for individuals on your team to use. Here is a link regarding your request for instruction/direction on the Microsoft Dynamics integration: https://ringcentr.al/48JRz3g. If you have any questions or need assistance, please connect with our Support Team via call, chat, or by submitting an online case here: https://support.ringcentral.com/contact-su... read more
Great option for any business! Pros: Being a smaller firm, RingCentral gave us the opportunity to find a solution that was a better fit for our Clients, and expand the availability of communication. Cons: We have had no issues to date and are satisfied with RingCentral Overall: Overall experience has been good. It was easy to integrate into our system and no one has experienced any issues thusfar.
Business response:
Hi Erica, the Review Team appreciates your stellar feedback, and we are glad that you have not experienced any issues to date! Feel free to email us at review@ringcentral.com to continue this conversation and discuss your product opinions further. Thank you!
Sales Person using RingCentral Pros: The computer application is easy to useI LOVE the mobile app; it allows me to keep in contact with my prospects/clients while I am on the goRegular updates; they just realised a new update too. I admire any product that continues to bring updatesVoicemail emails; they send me an email with the voicemail transcribed. This is super useful and saves me time having to listen to voicemails I miss Cons: The customer support was a bit slow, like maybe two days. It wasn’t awful but could be bette... read more
Business response:
The Review Team is happy that you love our mobile app. We agree that the ability to work on the go is a significant benefit! Thank you for sharing your experience with our product; we appreciate you.
Ring Central Pros: Don't need a desk phone and also don't need to use it through a desktop computer. I've always used it directly through my phone. Cons: Have heard that when people call it doesn't sound like a normal phone call, like music is playing or something. The number I was assigned also comes up on peoples phones as spam. I wish the dialpad and the search function were more cohesively integrated.
Business response:
Claire, thank you for your feedback; we also value our product's mobility! Be sure to get in touch with our Support Team at your convenience via call, chat, or by submitting an online case here: support.ringcentral.com/contact-support.html to address the issues you mentioned. You can also email us, the Review Team, at review@ringcentral.com so we can ensure that the appropriate teams are connected and engaged. We hope to hear back from you soon!
RingEX has a 4.2 star rating with 2,542 reviews.
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