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Voicemail Notifications Praised While Integration and Update Clarity Need Improvement Overall, my experience has been very positive. Working with RingCentral - particularly in administration, migrations and user support - has been a great experience.
VoIP service offers high reliability with limited administrative access The uptime on the VoIP service is 99.999%. Other than one outage which was worldwide, I haven't had one issue.
Powerful and Reliable Platform for Team Communication I've been using RingCentral for a while now and I'm very satisfied with the experience. The platform is reliable, easy to use and has made communication within our team so much smoother. Really appreciate how seamlessly it integrates calls, messaging and video meetings in one place. The call quality has been consistently excellent, and the mobile app makes it easy to stay connected even when I'm away from my desk. Overall, it's been a huge upgrade for our workflow, highly... read more
Powerful and Reliable Platform for Team Communication I've been using RingCentral for a while now and I'm very satisfied with the experience. The platform is reliable, easy to use and has made communication within our team so much smoother. Really appreciate how seamlessly it integrates calls, messaging and video meetings in one place. The call quality has been consistently excellent, and the mobile app makes it easy to stay connected even when I'm away from my desk. Overall, it's been a huge upgrade for our workflow, highly... read more
Complex Back End in RingCentral Offers Both Detailed Control and Navigation Challenges RingCentral is quite a change from our old system. We had a great transition team that helped us with many technical hurdles along the way and helped map over 600 users from our old system to the new one. There were some less than ideal outcomes during the build and transition period where some things unintentionally slipped through the cracks, but the positives have outweighed the negatives so far. My technical support contact at RC has b... read more
Complex Back End in RingCentral Offers Both Detailed Control and Navigation Challenges RingCentral is quite a change from our old system. We had a great transition team that helped us with many technical hurdles along the way and helped map over 600 users from our old system to the new one. There were some less than ideal outcomes during the build and transition period where some things unintentionally slipped through the cracks, but the positives have outweighed the negatives so far. My technical support contact at RC has b... read more
Scalability and Functionality Stand Out but Bulk Actions Need Refinement I currently manage, support, demo, migrate, build, update, and deploy RingEX to many centers across the US
Scalability and Functionality Stand Out but Bulk Actions Need Refinement I currently manage, support, demo, migrate, build, update, and deploy RingEX to many centers across the US
RingEX Offers Unified Cloud Communication With Reliable Connectivity and Call Recording RingEX is a modern phone system. It is cloud-based, customizable and easy to configure.The software has a user-friendly design which makes its deployment and implementation seamless. Use of the product ensures unified communication and allows call recording. Customer support services of RingEX are available 24/7 and are personalised.
RingEX has a 4.3 star rating with 3,302 reviews.
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