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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
Encountering Challenges while Blending Contact Center with MVP Very good interactions with the implementation teams, excellent technical support, but some confusion over implementing the contact center with the MVP - two very separate, non-integrated products
Exceptional Customer Service Resolves User Issues Swiftly Great experience!! Customer service was very friendly and knowledgeable. They knew exactly what my issue was and resolved it quickly.
Great product - Great Service Regardless of working with a Customer Support Representative or our Account Manager they all have the same goal in mind to make sure the customer is satisfied with their services.
When Automated Help Becomes a Hindrance: A Look at Chat Bots Professional help throughout the entire process and very knowledgeable staff.
Simplicity and Portability Define the Product Easy to use. Straightforward. Customer support is great. Can be used anywhere.
Simple migration Smooth transition from Mitel to RingCentral and the ability to utilize the current phones within RingCentral.
Analyzing the Outstanding Features and Drawbacks of the Product Implementation was exceptional. Trouble tickets sometimes take a day or two for a response.
System Start Up Experience Overall, the set-up experience went well. I would like RingCentral to provide the company with the option to change their main phone number, rather than someone on the support team. The change took a lot longer than I expected, delaying the start-up of the system. After the main phone number was changed, our caller ID did not reflect the company name on the cellular/home phone and that is currently being worked on. The ease of setting up the account went well though.
Reliability and User Experience Highlighted in Phone Service RingEX- Usage experience is excellent, ongoing support is great
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.6 star rating with 1,269 reviews.
When is RingEX open?
RingEX is closed now. It will open tomorrow at 9:00 a.m.