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RingEX
About this business
RingCentral for the remote worker Pros: I love that I can use my ring central number instead of my work or personal cell phone number to reach clients. Since I work from home, I do not want clients having my personal or business number and ring central allows that. I can call a client via ring central and if they call me back it is through that number. Another great feature is setting do not disturb hours so that calls will not come in after business hours based on time zone. I also like that when I receive a call, I have th... read more
Business response:
Hey Danielle, the Review Team appreciates you sharing your positive experience with RingCentral! We are proud that our platform has been a valuable resource for remote work, offering the flexibility to use your RingCentral number and maintain professionalism. The 'Do Not Disturb' feature and the ability to answer calls on your mobile phone or computer are designed to enhance your work-life balance! If you have questions or want to share more about your experience, please email us at review@ringcentral.com. Thank you for choo... read more
Ease of Use Pros: I love that I can get and see all calls that come in to my office directly to my cell phone. I can return calls from the Ring Central app and it will display my office number and not my personal number. Cons: Have not had any issues with Ring Central so far! Overall: Love the app, it helps when I am working from home!
Business response:
Kim, the Review Team appreciates your fantastic feedback! We are proud to provide a product that makes your job easier. If you have any additional insights you would like to share with us, please email us at review@ringcentral.com. We would love to hear more from you! Thank you for your business, Kim.
Experience Pros: Everything was great but support was hard to contact Cons: customer support was hard to get in contact with Overall: I'm glad to hear that it was good. Could you provide more context about what you're referring to?
Easy to Use and Convenient Pros: I like how you are able to use the app on your desktop or mobile phone. Makes it easier when you work from home. Cons: At first the application was confusing to use but customer service was really helpful. So not really a con.
Business response:
Hey Stephanie, the Review Team thanks you for your terrific feedback. We are happy that our teams have successfully assisted you, making our product more effortless for you to implement! If you want to share more about your experience, please email us at review@ringcentral.com. We appreciate you and your business!
RING CENTRAL Pros: The app was easy to use when making calls away from the office. Cons: Not reliable for our technicians when out in the field. The call wouldn't go thru, causing our techs to have to block their personal numbers resulting in customers not recognizing the phone number and not answering. Overall: The customer support was not very helpful. They used terms that I didn't understand, and no one was willing to help me understand. For example, I do not know what Ping means or how to do a "Speed test." Their ways of... read more
Business response:
Amy, the Review Team appreciates your great feedback! As VoIP calls need a reliable internet connection for optimized call quality, it is expected to experience poor connection when there is not a strong connection available. Call Continuation is available on mobile; this feature allows you to switch calls from poor WiFi to your carrier to continue the call as a 3G/4G VoIP call. Learn more about call continuation here: https://ringcentr.al/3R7rRzz. If you would like to continue this conversation, please email us at review@ri... read more
Simple Solution for Small business - platform dates Pros: It was a simple solution for a small business to route calls from a general number to individual phones. Calls were never dropped and I liked that it transcribed voicemails. Cons: The platform feels very dated and it was difficult to navigate the system settings to add new users.
Business response:
The Review Team thanks you for your feedback, Brittany. If you want to continue this conversation, please email us at review@ringcentral.com. We appreciate you!
RingCentral MVP is a great product Pros: The video conferencing is probably my favorite part of RingCentral MVP. Cons: I don’t think there’s anything about RingCentral MVP that I really don’t like.
Business response:
Hey Adam, the Review Team appreciates your great review! To share more about your experience with us and our product, please email us at review@ringcentral.com. We would love to learn more from you; thank you!
Best tool for calls Pros: There were no technical errors at all while using the application, nor were there any call drops. Cons: Sometimes the messages are not delivered.
Business response:
Hey Rene, the Review Team thanks you for your positive review! We are thrilled that RingCentral has provided you with a reliable calling experience. If you ever have more insights to share or need assistance, feel free to reach out; we are here to ensure your experience continues to be excellent. We appreciate you and your business!
Great VOIP office system Pros: RingCentral has a great phone/desktop app that allows for great management. Cons: I wish all users could text from our main number. Overall: RC has been a great experience. I've tried a few VOIP services and landed on RingCentral with no plans of moving.
Business response:
Chris, thank you for your positive review; the Review Team is proud that RingCentral has been a great experience for your office communication needs. We appreciate your feedback, and if you ever have further information you would like to share, please don't hesitate to reach out. We appreciate your business!
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.2 star rating with 2,611 reviews.
When is RingEX open?
RingEX is closed now. It will open at 9:00 a.m.