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RingCentral MVP is a great product Pros: The video conferencing is probably my favorite part of RingCentral MVP. Cons: I don’t think there’s anything about RingCentral MVP that I really don’t like.
Business response:
Hey Adam, the Review Team appreciates your great review! To share more about your experience with us and our product, please email us at review@ringcentral.com. We would love to learn more from you; thank you!
Best tool for calls Pros: There were no technical errors at all while using the application, nor were there any call drops. Cons: Sometimes the messages are not delivered.
Business response:
Hey Rene, the Review Team thanks you for your positive review! We are thrilled that RingCentral has provided you with a reliable calling experience. If you ever have more insights to share or need assistance, feel free to reach out; we are here to ensure your experience continues to be excellent. We appreciate you and your business!
Great VOIP office system Pros: RingCentral has a great phone/desktop app that allows for great management. Cons: I wish all users could text from our main number. Overall: RC has been a great experience. I've tried a few VOIP services and landed on RingCentral with no plans of moving.
Business response:
Chris, thank you for your positive review; the Review Team is proud that RingCentral has been a great experience for your office communication needs. We appreciate your feedback, and if you ever have further information you would like to share, please don't hesitate to reach out. We appreciate your business!
Very good VOiP Pros: The online portal is fantastic. It allows you to divert your calls very easily to a phone or even take them on your computer rather than your desk phone Cons: We do get several dropouts on desk phones a day Which sometimes makes it frustrating Overall: Overall, our experience has been good we will be continuing to use RingCentral in the future
Business response:
The Review Team thanks you for sharing your feedback with us! We're delighted to hear that you find RingCentral an excellent VoIP solution and appreciate the convenience our online portal offers for call diversion. We understand your concerns about dropouts on desk phones, and we apologize for any frustration this may have caused. Our team takes this feedback seriously and is committed to addressing and resolving any issues to improve your overall experience. To address this, please get in touch with our Support Team at your... read more
Fantastic Voice Over IP phone system Pros: Great product works like a charm, I use this product daily along with almost all of my customers. The overall easy use of this product makes it 5 stars. I have a few clients who have the most basic computer skills that mastered and love this product. Cons: I wish there were a few more features available when it comes to voicemail such as sharing a saved voicemail with another user outside of ones company.
Business response:
Thank you for taking the time to share your positive feedback about our VoIP phone system! We're delighted that you find RingCentral MVP a fantastic product that works seamlessly for you and your customers daily. We also appreciate your insights into the user-friendliness of our product; we're happy to hear that even clients with basic computer skills find it easy to use! Your feedback on the voicemail features is valuable; we encourage you to explore our ideas portal. Here, you can share your ideas as well as engage with id... read more
Good working tool Pros: Not missing any important phone call, the system records everything and also takes voice messages perfectly Cons: Nothing to say against this tool, overall works perfectly
Business response:
Hi Belen, the Review Team appreciates your review! We would love to learn how to improve your experience and rating. Please email us at review@ringcentral.com so we can get the conversation going. Thank you for your loyalty and business!
Functional and helpful Pros: I like that I don't need to use my personal number for business calls. Cons: Sometimes notifications lag in coming through on my computer. Sometimes calls will get missed because they don't ring until it's too late to answer them or will just show up as missed calls.
Business response:
Hi Ellenore, please email the Review Team so we can learn more from you and do what we can to improve your experience! Our email address is review@ringcentral.com. We appreciate you, Ellenore!
Good features Pros: I like all the features that the app has like choosing your schedule to receive calls, is very easy to transfer the calls. Cons: The app most of the time works very slow, and is not just in my computer because my colleagues has the same issue. I need to close it and open it back few times during the day Overall: Good, but can be excellent. I like all the features it has
Business response:
Hey Dionel, thank you for your feedback! The Review Team would love to hear more from you and assist in improving your experience; please email us at review@ringcentral.com. Thank you!
Ring Central - regular but not varied user review Pros: It's clear and easy to use. Has a nice user interface with clear, easy to define icons for different functions. Call quality is usually good too. Cons: I feel the log in process is a little long and unnecessary, it opens a few other windows during the process and I feel it could be streamlined. Overall: Overall I've had a positive experience, I use the product mainly for outbound calling and it's reliable and easy enough to use.
Business response:
Hey Paul, the Review Team appreciates your review. Thank you for taking the time to describe your experience with our product; to share more with us, email review@ringcentral.com. We thank you for being a loyal customer!
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