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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
Class leading cloud based VOIP PABX with Indepth reporting and strong Intergrations Excellent solution that has great seamless integration with platforms like Salesforce but also a strong API interface allowing customised application connections. Industry leading agent/system reporting.
Effortless Transition to a Robust Office Phone System Coming from another system, it has functioned as it should, running at 100%. It is a nice upgrade in all aspects of an office phone system and has a large number of features to use if needed. Very robust platform.
Ring Central Review Overall it is usable, however there are some little things that keep it from being 100%
Navigating Outbound Calls: Support Fuels Success Support helped me find the right setting for outbound calls.
RingEX - solid and reliable and super-easy setup We implemented RingEX to replace an older VOIP solution. Functionality, service and support have been superb. I was able to setup fairly complex call queue and IVR flows in RingEX with quick and easy click-through steps in the admin portal - far, far easier than the older Windows management-console style admin we were previously using.
Unpacking RC's Call Review and Messaging Systems: Ease and Limitations One day the system was completely down for 3+ hours. Other than that, whenever we have an issue, tech support is very helpful and can fix the problem promptly.
Remembering Better Designs: The Demand for Product Redesign. The admin interface could be a lot better, it gets the job done but lacks organization. Still trying to get a demo for CX
Exploring Beyond Ordinary Phone Services It's more than just phone service. Able to record. The tasks are easy forms to communicate what I want to get done.
Mostly good, could use some improvement My company switched over from a landline, to Ring Central. Overall it has been a good experience, however, adjusting many of the settings is not particularly self-explanatory/user-friendly. We have had to reach out to customer care for assistance with many things since we can't find everything on our own. (this is not free after the first 30 days)
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.6 star rating with 1,269 reviews.
When is RingEX open?
RingEX is closed now. It will open at 9:00 a.m.