RingEX

Jenna G. 

on Capterra

a year ago

RingCentral MVP Pros: Easy to use on Mobile phone and link your ext to your mobile app. Easy to transfer calls to the correct person. Can log in and out when needed. Cons: Voicemail not linked to email address to come through as an email. Overall: I like ring central better then spectrum or At&T. Love that it connects to your mobile phone and can login and out of when needed. 

Tina B. 

on Capterra

a year ago

Great for managing faxes! Pros: Ease of use and notifications so that I always know when a fax is received so that it may be distributed timely. Cons: Unable to add all accounts without logging out and back in. Overall: Overall, this is a good product and easy to use. 

Michael B. 

on Capterra

a year ago

RingCentral - calls and business phone Pros: AI liked the good features, reasonable price, and good usability. Cons: They made it VERY DIFFICULT to use SMS. Overall: Generally good, but SMS setup and approval was a royal pain. 

Danielle L. 

on Capterra

a year ago

RingCentral for the remote worker Pros: I love that I can use my ring central number instead of my work or personal cell phone number to reach clients. Since I work from home, I do not want clients having my personal or business number and ring central allows that. I can call a client via ring central and if they call me back it is through that number. Another great feature is setting do not disturb hours so that calls will not come in after business hours based on time zone. I also like that when I receive a call, I have th... read more

Kim K. 

on Capterra

a year ago

Ease of Use Pros: I love that I can get and see all calls that come in to my office directly to my cell phone. I can return calls from the Ring Central app and it will display my office number and not my personal number. Cons: Have not had any issues with Ring Central so far! Overall: Love the app, it helps when I am working from home! 

Sheri H. 

on Capterra

a year ago

Experience Pros: Everything was great but support was hard to contact Cons: customer support was hard to get in contact with Overall: I'm glad to hear that it was good. Could you provide more context about what you're referring to? 

Stephanie R. 

on Capterra

a year ago

Easy to Use and Convenient Pros: I like how you are able to use the app on your desktop or mobile phone. Makes it easier when you work from home. Cons: At first the application was confusing to use but customer service was really helpful. So not really a con. 

Amy J. 

on Capterra

a year ago

RING CENTRAL Pros: The app was easy to use when making calls away from the office. Cons: Not reliable for our technicians when out in the field. The call wouldn't go thru, causing our techs to have to block their personal numbers resulting in customers not recognizing the phone number and not answering. Overall: The customer support was not very helpful. They used terms that I didn't understand, and no one was willing to help me understand. For example, I do not know what Ping means or how to do a "Speed test." Their ways of... read more

Brittany Y. 

on Capterra

a year ago

Simple Solution for Small business - platform dates Pros: It was a simple solution for a small business to route calls from a general number to individual phones. Calls were never dropped and I liked that it transcribed voicemails. Cons: The platform feels very dated and it was difficult to navigate the system settings to add new users.