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Not the worst or best Pros: Ring central covers the basics and is an industry leader. It is very good with computer/mobile integrations as well as recording and tracking calls. Cons: Not the best service, on voip connections at times. Overall: We used this because Ringcentral was a client and we got a good deal on it. I prefer using the phone system built into Hubspot directly.
Business response:
David, thank you for your feedback. If there is anything the Review Team can assist you with, don't hesitate to get in touch with us via email at review@ringcentral.com. Thank you!
Solido Servicio. Pros: Me encanto su app movil porque permite laborar de forma remota sin necesidad de tener un plan de minutos con el operador que utilizo. Cons: el unico inconveniente que presente fue la caida del internet pero no tenia nada que ver con esta herramienta.
Business response:
Valentina, the Review Team values your terrific feedback! Thank you for sharing how our product benefits you. If you would like to share more about your experience, please email us at review@ringcentral.com!
work smart not harder work from home Pros: Being able to have my full class in the video conference. Cons: It's a bit difficult to do large video conferences requiring a bit of maneuvering. Overall: This was an absolutely vital tool during the pandemic.
Business response:
Eric, thank you for taking the time to express how our product has positively impacted you. If you want to tell us more, email us at review@ringcentral.com; the Review Team appreciates your feedback!
The new call System Pros: I Like how On Ring Central you can also text , send fax , and video chat make meetings. It literally a cellphone on a computer screen ! Its really great ! makes commination so much easier ! Cons: Sometimes when the updates happen they do tend to restart a little slower Overall: Its Amazing !
Business response:
Araceli, the Review Team thanks you for your great review! If you would like to tell us more and continue the conversation, please email us at review@ringcentral.com.
Outstanding Pros: RingCentral is pretty easy to use and having to use it for Efax as well and our calls to be timestamped. Cons: There really isn't anything to complain about it since it has been great since I have been using it. Overall: We use it for calling and efax as well. It has been marvelous can't complain about it.
Business response:
Jacquelyn, thank you for your fantastic feedback! If you would like to tell us more about how our product benefits you, please email us at review@ringcentral.com. The Review Team appreciates you!
MSP Use Case for RingCentral Pros: We both use and resell RingCentral. Our self-use is for our IT Service Desk support number and this works wonderfully. It provides us the flexibility to be out in the field and still receive calls from our clients. The medical practices that we've migrated to a RingCentral phone solution find great value in the additional features beyond just a plain old desk phone. These include faxing, SMS messaging, video conferencing, call analytics, etc.. Cons: There are times where it can be difficult... read more
Business response:
Jon, the Review Team appreciates your valuable feedback. Thank you for taking the time to articulate your positive experience with our product. If you would like to continue the conversation, do not hesitate to email us at review@ringcentral.com!
Good Product that Does What Is Needed Pros: The user interface is easy to navigate and can be picked up relatively quickly. Customer support is helpful Cons: Not much in the negative side. Sometimes it does run slow but note sure if it's the program or internet connectivity Overall: Easy to product to use and does what was advertised
Business response:
Moises, the Review Team appreciates your feedback. Thank you for taking the time to express how RingCentral benefits you and makes your life easier!
Es de vital ayuda. Pros: Este aplicativo es de facil uso e implementacion, me a ayudado de mucho en mi trabajo. Cons: hasta el dia de hoy no tengo queja de este aplicativo.
Great System Pros: It's just so easy to use. Adding your contact is a few clicks, transferring calls is easy, conferencing is easy as well. The video calls are great quality, everything just runs smoothly, i highly recommend getting RingCentral. Cons: I really don't have any complaints about RingCentral. It might be more expensive than their competitors but you get what you pay for. Overall: I can switch mid call from my computer to my cell phone seamlessly.
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