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The go to phone system for SMB. Pros: Aside from the functionality I like that you have the option to have an actual desktop phone, or softphone to use an app on a mobile device to stay connected with team members, prospects, and customers. Cons: This does not happen often but there could be a lag once in a blue moon. Overall: I was impressed with using RingCentral MVP functionalities.
Business response:
Walter, the Review Team appreciates you for taking the time to leave a review! We are happy you enjoy the diversity in device options and product functionality. Thank you for being a committed user!
Ring Central Review Pros: I like that I can call out of my cell phone not using my phone number to customers. Cons: I do not like that when I am not connected to wifi I drop calls Overall: I like that I can manage my calls from anywhere and call out not using my phone number.
Business response:
Jennifer, the Review Team appreciates your feedback! As VoIP calls need a reliable internet connection for optimized call quality, you'll experience poor connection when there is not a strong connection available. Call Continuation is available on mobile to switch calls from poor WiFi to your carrier to continue the call as a 3G/4G VoIP call. Learn more about call continuation here: https://ringcentr.al/3R7rRzz. In addition, here is an article regarding troubleshooting VoIP connectivity issues: https://ringcentr.al/44JvAq0. ... read more
Love this application for my small business Pros: I love that i can have the app ring out to my parents and show my business number even though Im using my personal cell. Cons: Sometimes connection can be a bit spotty but overall im very satisfied
Business response:
Adrianna, thank you for sharing your great experience with us! We are happy to hear that you love using RingCentral MVP for your small business; the Review Team appreciates you.
Best for remote workers Pros: I was surprised that I could actually communicate with my team in the US while I am in Africa with just an internet access. The communication is flowless. Features like call recording, messaging. group videos, un reading a message, call log monitoring has reduced our company's operating costs. Lower overhead costs has helped our company increase its profits since we are a big team working remotely. Cons: Sometimes messaging just stops without a warning. It's irritating especially when you are in... read more
Business response:
Hey Debora, the Review Team appreciates your valued feedback! We enjoy hearing how our product impacts our users. If you would like to continue this conversation, please email us at review@ringcentral.com. Thank you!
Ring Central Pros: Love the control it gives us and the money we are saving from the local utility phone company Cons: I cannot think of any cons. Love all the features Overall: The setup was a little rocky, was called one afternoon for setup in the middle of the work day , BUT worth the hassle. Phone system is awesome!!
Business response:
Hey Robert, the Review Team greatly appreciates your feedback on our product. We enjoy hearing how it helps our customers. Thank you for taking the time to let us know how our system and features have benefitted you!
Great internet phone system for businesses Pros: I love that i can download the app and call any pts from my personal phone with my business number showing up Cons: The thing i like least about ringcentral is the text message feature. Overall: I have used this product for several years and find it super user friendly and convenient.
Business response:
Adrianna, the Review Team appreciates your feedback! We would love to hear more about your experience with our product; please get in touch with us via email at review@ringcentral.com to keep the conversation going. Thank you!
Not the worst or best Pros: Ring central covers the basics and is an industry leader. It is very good with computer/mobile integrations as well as recording and tracking calls. Cons: Not the best service, on voip connections at times. Overall: We used this because Ringcentral was a client and we got a good deal on it. I prefer using the phone system built into Hubspot directly.
Business response:
David, thank you for your feedback. If there is anything the Review Team can assist you with, don't hesitate to get in touch with us via email at review@ringcentral.com. Thank you!
Solido Servicio. Pros: Me encanto su app movil porque permite laborar de forma remota sin necesidad de tener un plan de minutos con el operador que utilizo. Cons: el unico inconveniente que presente fue la caida del internet pero no tenia nada que ver con esta herramienta.
Business response:
Valentina, the Review Team values your terrific feedback! Thank you for sharing how our product benefits you. If you would like to share more about your experience, please email us at review@ringcentral.com!
work smart not harder work from home Pros: Being able to have my full class in the video conference. Cons: It's a bit difficult to do large video conferences requiring a bit of maneuvering. Overall: This was an absolutely vital tool during the pandemic.
Business response:
Eric, thank you for taking the time to express how our product has positively impacted you. If you want to tell us more, email us at review@ringcentral.com; the Review Team appreciates your feedback!
RingEX has a 4.2 star rating with 2,611 reviews.
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