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5 Woodfield Mall, E135, Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I visited Rogers & Holland's recently to upgrade the center stone in my engagement ring. Stephanie was nothing short of magical! It was a very busy day in the store and I had to wait while she finished with another customer. She continually acknowledged my existence while never braking her presentation with her customer (I manage a sales team so I'm always observing the sales process). When it was my turn she listened to all of my wants and needs, patiently answered my million questions and had tactfully established a budge... read more
Business response:
Hi Veronica! Thanks for the compliment! It's wonderful guests like you that help us continue to be your trusted family-owned & operated jewelry company for over 100 years. We appreciate all of the kind words you shared about your experience with us and YOU as a customer! We are looking forward to giving you another 5- star experience in the future!
Rogers & Hollands is the best jewelry store around. My family has been customers for many years and there's just no beating the quality and prices. I stopped in today with my mother to get a retirement present for a family friend and right away Lynn was attentive and helpful. We explained what we were looking for and the budget we had and she found us a gorgeous earring and necklace set under our budget. Lynn was patient and understanding to our needs and we found exactly what we were hoping for. We still had money leftover ... read more
Business response:
Hi Ashley! Thanks for the compliment! It's wonderful guests like you that help us continue to be your trusted family-owned & operated jewelry company for over 100 years. We appreciate all of the kind words you shared about your experience with us and YOU as a customer! We are looking forward to giving you another 5- star experience in the future!
We were searching for ideas to update our wedding bands. Judy was absolutely amazing, she picked out pieces that we instantly fell in love with, was not pushy for a sale but provided us with all of the information about the rings we liked to compare at other jewelers and provided us with her cell phone number to contact with any question. I was able to contact her to make sure she was at the store for our purchase. We had been at 4 other jewelry stores that day and no other store came close to the amazing service provided by... read more
Business response:
Hi Janice! Thanks for the compliment! It's wonderful guests like you that help us continue to be your trusted family-owned & operated jewelry company for over 100 years. We appreciate all of the kind words you shared about your experience with us and YOU as a customer! We are looking forward to giving you another 5- star experience in the future!
Best quality and customer service in the jewelry game hands down!!! My man Josh (current manager) always holds it down whenever I need anything. Always punctual, professional and most importantly, always has the best prices! I don't go to any other jewelry store in Indiana! Custom pieces, great items on the shelf, and flat out phenomenal customer service - Roger & Holland's holds an amazing and polite staff.
Business response:
Hi! Thanks for the compliment, Cam! It’s wonderful guests like you and these reviews that help us continue to be your trusted family-owned & operated jewelry company for over 100 years! We appreciate YOU and will do whatever it takes to deliver an experience worth bragging about when we see you next time! - Your favorite family-owned & operated jewelry store!
I highly recommend and rave about the jeweler at this location Chris Alonso. He is simply a master and this company is beyond lucky to have a jeweler of his high caliber talents. Chris provides honest and sincere customer service. He is always willing to help and can customize your vision. His talents to customize pieces are unlike any other!
Business response:
Hi! Thanks for the compliment, Monika! It’s wonderful guests like you and these reviews that help us continue to be your trusted family-owned & operated jewelry company for over 100 years! We appreciate YOU and will do whatever it takes to deliver an experience worth bragging about when we see you next time! - Your favorite family-owned & operated jewelry store!
I can't even begin to tell you how much I appreciate Patricia, from the Harlem and Irving Plaza location. She was wonderful throughout the entire process of purchasing my engagement ring! She really went above and beyond for my (now) fiancé and I. She truly is great at what she does and really cares about others! The entire staff is very friendly and attentive. Will definitely be shopping there again!
Business response:
Hi! Thanks for the compliment, Renee! It’s wonderful guests like you and these reviews that help us continue to be your trusted family-owned & operated jewelry company for over 100 years! We appreciate YOU and will do whatever it takes to deliver an experience worth bragging about when we see you next time! - Your favorite family-owned & operated jewelry store!
I recently purchased a gold pendent with diamonds and a gold chain from the store working with Miguel López. Miguel spent a good 3 hours with me between looking at jewelry and purchasing. He is so nice, knowledgeable and truly cares that you not only get what you love, but you also get the best price! I wanted something special for my husband for our 3 year anniversary and he helped me find the best gift that I am so excited to give to my husband! Miguel made the entire process so fun and stress free! I will be going back to... read more
Business response:
Hi! Thanks for the compliment, Kaitlyn! It’s wonderful guests like you and these reviews that help us continue to be your trusted family-owned & operated jewelry company for over 100 years! We appreciate YOU and will do whatever it takes to deliver an experience worth bragging about when we see you next time! - Your favorite family-owned & operated jewelry store!
I am so happy with my new watch! The best part of my experience was Lynn Erst. She was so quick to help me find what I was looking for. She has such a sweet pleasant smile even under the face mask, and very informative on the different watches she showed me. My day was made!
Myself and fiancé had stopped at the Woodfield store to purchase/look at a future ring for myself and future hubby. I was approached by a female Filippa a sales associate. At first the way she conducted herself we thought she was the store manager. Was very pleasant knowledgeable and deft not pushy for a sale. Was more into our future wedding etc. Its people like this that make you want to come back. We will be coming back to see her In a few weeks. If you are coming to this store deff see her. She was great!! Kudos..
Rogers & Hollands Jewelers has a 4.3 star rating with 738 reviews.
Rogers & Hollands Jewelers is closed now. It will open at 10:00 a.m.