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Rogers & Hollands Jewelers

4.3

About this business

Location details

5 Woodfield Mall, E135, Schaumburg, IL, 60173, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.3738 reviews
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Lindsay B.'s profile image
Lindsay B. 
rating
8 years ago

My husband, well fiance at the time, bought my wedding ring at Rogers & Hollands in Schaumburg and the salesperson we worked with was such a gem. He was the first person we went to see, we were nervous and excited and he really took the time to walk us through the process. We left and went to about 6 other jewelry stores that day just to come back to him. We got us all settled and he even gave us a discount. Thank you! 

Business response:

Hi! Wow, thanks for the compliment! It’s guests and reviews like this that help us continue to be America’s oldest & largest family-owned & operated jewelry company. We appreciate YOU and will do whatever it takes to once again deliver an experience worth bragging about! Our goal is to make you a part of our family and make you feel welcome every single time. See you soon! 

Anthony C.'s profile image
Anthony C. 
rating
8 years ago

Ivette, Steven and Eric were a great pleasure working with! Very accommodating and understanding staff, great people. Mark the store manager is so personable! The staff helped us with my fiance's engagement ring, we needed it repaired under short notice of it being a week before our wedding. They instantly gave us the best solution and took our worries off our plate. Couldn't thank them enough! 

Business response:

Hi! Wow, thanks for the compliment! It’s guests and reviews like this that help us continue to be America’s oldest & largest family-owned & operated jewelry company. We appreciate YOU and will do whatever it takes to once again deliver an experience worth bragging about! Our goal is to make you a part of our family and make you feel welcome every single time. See you soon! 

Nesim K.'s profile image
Nesim K. 
rating
8 years ago

Went in to purchase a gold chain and was helped by a women named Bushra. She was extremely helpfully and was super sweet. If you are looking for any type of jewelry, be sure to have her help you. 

Business response:

Hi! Wow, thanks for the compliment! It’s guests and reviews like this that help us continue to be America’s oldest & largest family-owned & operated jewelry company. We appreciate YOU and will do whatever it takes to once again deliver an experience worth bragging about! Our goal is to make you a part of our family and make you feel welcome every single time. See you soon! 

Shu' Q.'s profile image
Shu' Q. 
rating
8 years ago

My husband and I have gone into this store time and time again. Brad remembers us every time we stop by. We've purchased a few items from this location. We've always been treated with the utmost respect from all the staff. I think we'd have to agree that Brad is our favorite. The last time we went in to make a payment on our account, my husband looked at this beautiful wedding ring for me. Brad assisted him on n this particular day a few months ago. To make a long story short my husband surprised me with this beautiful... read more

Business response:

Hi! Thanks for the compliment! It’s wonderful guests like you and these reviews that help us continue to be your trusted, family-owned & operated jewelry company for over 100 years! We appreciate YOU and will do whatever it takes to once again deliver an experience worth bragging about when we see you next time! - Your favorite family-owned & operated jewelry store! 

J.Y L.'s profile image
J.Y L. 
rating
9 years ago

I am not a kind of person to write a review, but I have to write about my experience. Actually, My husband and I visited there 2 1/2 years ago for our wedding bands. We came back for cleaning few days ago and we met Ilsa, who helped us to pick wedding bands, again. She was still nice and have smiley face and welcomed us. When we tried to buy wedding bands, we shopped several other store but no one could help us like Ilsa. She tried best to find what we want, she patiently wait our decision even it was almost closing hour... read more

Jessica B.'s profile image
Jessica B. 
rating
9 years ago

When my friend and I went in to look for an engagement ring for his girlfriend i was expecting the response i usually get from jewelers like Kay, Jared etc. you know that look of "you're coming in here dressed like that? You aren't good enough to be here" and the snide comments. But when we went in to Rogers & Hollands we were greeted by Ilsa and we didn't get that feeling of judgement she she helped us with a smile and when we couldn't find quite what we were looking for we were helped by Daniella who helped us find the per... read more

Ruth G.'s profile image
Ruth G. 
rating
9 years ago

Thank God for Ilsa and Rogers & Holland's! I had just gone to Jared's cause that's where my engagement ring is from (my wedding band is from Roger & Holland's though). Every 6 months I'm supposed to take it in to get it inspected and cleaned, but I felt like they didn't actually do anything so I went to R&H for a second opinion. Ilsa greeted me warmly right away and I explained what was going on. She took a look and said that she would clean it in their machine. In between we made some pleasant small talk. She even used a br... read more

Ajve J.'s profile image
Ajve J. 
rating
9 years ago

My son and I were looking for a nice pair of diamond studs that were glitzy, yet reasonable. After stopping in to browse, we were greeted by Bushra. I was very pleased with Bushra's service as she was soft spoken and had patiences with my indecisive son. She definitely made his buying experience memorable as she got to know him and his likes. We were able to find the perfect pair of studs and we will definitely be visiting Bushra again, soon! 

Colleen P.'s profile image
Colleen P. 
rating
9 years ago

My fiancé recently purchased our engagement ring here, as well as a Valentine's Day gift, and we felt both purchases were very fairly priced. After working with Ilsa and one of the managers during our various visits, they built a positive relationship with us that will keep us coming back. We did have a problem with the setting once the jeweler resized it, but they immediately ordered a brand new one and even treated us to dinner while we waited for the diamond to be transferred. Although it took some patience for the new ri... read more

Frequently asked questions about Rogers & Hollands Jewelers

How is Rogers & Hollands Jewelers rated?

Rogers & Hollands Jewelers has a 4.3 star rating with 738 reviews. 

When is Rogers & Hollands Jewelers open?

Rogers & Hollands Jewelers is open now. It will close at 9:00 p.m.