This profile has been claimed by the business owner or representative.
5 Woodfield Mall, E135, Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Tonight while looking to make my 15 year anniversary even more special, we revisited the Rogers and Holland at Woodfield mall looking to upgrade my wifes wedding ring. The service there is always good, tonight it was over the top great!! I upgraded my wife's ring and the team there did an amazing job of making the moment perfect for my wife and I. They were able to upgrade the diamond the same day as well as the store associate Lynn and their team helped me surprise my wife with the new ring. I will continue to use this sto... read more
Great customer service and Scotty made the shopping experience great quick and painless!
Scott was a fantastic help to my friend whom needed her ring re-sized. Helped find her lost warranty, and also explained exactly what the repairs would do! Made a few extra notes on the ring in question to ensure everything came back good as new!
The staff was great Scott was a great help. I came into the store 5 min before close to just look at the Watches they had. I had one that I have been thinking about for some time. So after taking with everyone on the staff that was still in the store 5 min after they had closed I got the One I had had been looking at.They didn't rush me out of the store everyone was more than willing to help me get just what I was looking for. Scott the sales person also let me know of a cool spot to go for my birthday weekend that coming we... read more
The management and their staff are amazing! We went to a lot of jewelry stores looking for wedding bands and bridal jewelry. They were the best. Their selection was great. They definitely do their best to accommodate to your budget. They also had the best warranty plan and best customer service!!
I had found a engagement ring I really loved; however, there were a few adjustments I was hoping could be made before purchasing. John was very helpful with getting those adjustments made also taking into account our budget. Whenever I stop in to get my ring cleaned John and the staff are always very welcoming. Thanks again! 11/10 Update: Every time I go into the store for my ring cleaning, Elsa and John remember me and are so accommodating! I always enjoy stopping by.
I had Izabela help me there. She helped me find the perfect engagement ring and I couldn't be happier. She was extremely friendly and it was great service! I will definitely come back in the future.
IZABELA made this shopping experience one of the best in any retailer. I'm in sales myself, but she made it more then selling me a ring to propose to my partner :) she put herself in my shoes with my budget and getting the ring I loved on my partners finger. My partner fell in love with me all over again :) and I have Izabela to thank for. She was funny, helpful and always had my back. At the end she always looked out to ensure I was happy and satisfied, she became a friend, never treated me different and was very excited ab... read more
For some reason, this did not post last year in Oct. They finally pulled thru and fixed my ring and my warranty. Took a long time, but it is fixed.
Business response:
Hi Stacy, We would love the opportunity to have someone address your issue internally. Please provide us with your email address or phone number so we can contact you directly. Thank you. -Amber, Director of Social Media Relations
Rogers & Hollands Jewelers has a 4.3 star rating with 738 reviews.
Rogers & Hollands Jewelers is open now. It will close at 9:00 p.m.